Piscine Privée * Maison d'Hôtes * À pied de la Plage

Chelsey, thanks so much for the lovely review! I’m really happy you and the kids enjoyed the house, the pool, and being so close to the beach. You were a pleasure to host and I’d be excited to have you back anytime!

Thanks for staying with us and for the review. Glad you and your family had a great time — sorry about the pool heater outage, and glad maintenance had it fixed first thing the next day. We’d love to host you again.

Thanks so much, Lauren! We’re really happy you enjoyed the house and the location—it means a lot to us. You were a fantastic guest, and we’d love to have you back anytime!

Thanks so much, Michelle! So happy you loved the place and the easy walk to the beach and everything around. Really appreciate the recommendation, and you’re welcome back anytime—would love to host you again!

Ahh this makes me so happy to read! Thanks a ton for staying with us and for the sweet review. I’m really glad the house and pool worked so well for your family, and I love that your kids are still talking about it! You’re welcome back anytime — can’t wait to host you all again!

Thank you Suzanne!

We’re very sorry to hear about your experience and understand your frustration, especially while traveling with young children. The concerns you raised regarding the pool gate, ladder, landscaping, overall condition of the property, and AC leak are serious, and we sincerely apologize that these issues impacted your stay. We also regret that your requests for assistance with the exterior were not handled to your satisfaction. Landscaping was already scheduled for the deep landscaping. However, it really just needed a trim and edging. We have had a lot of rain days recently. The pool gate latches. It is our preference to only have that top step on the ladder there are beautiful steps on the other side of the pool. The AC was set to low causing extra condensation and puddled. I'm happy we had a trusted HVAC company there within a couple of hours. Please in the future do not set the AC below 70. The review just before yours was from someone that left the same day you arrived. Regarding your request for a full refund, WE UNDERSTAND why you are seeking one. There will not be a refund. I do hope you were able to find joy in your vacation. Thank you for sharing this feedback and giving us the opportunity to address these concerns.

Thanks so much, Ashley! I’m so happy to hear you enjoyed the space and found everything clean and well-kept. We love keeping the pool in top shape for our guests, so I’m glad you noticed! Hope to have you and your group back again soon!

Thank you for your kind words, Amanda. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future!

Thank you for taking the time to provide such detailed feedback. We’re glad you enjoyed the location and the short walk to the beach, but we’re truly sorry that several aspects of your stay fell short of expectations. We apologize for the uncertainty surrounding your check-in time and understand how stressful that can be, especially when traveling with young children. We’ll review how this information is communicated so expectations are clearer before arrival. We’re especially disappointed to hear about the condition of the condo upon your arrival. Cleanliness is extremely important to us, and issues such as dirty floors, dishes, trash, balloons, and food left behind should not have been present. We will be addressing these concerns with our cleaning and property teams. We also appreciate your feedback regarding the sofa bed fee and the repeated trash reminders. We understand how those policies and communications could feel frustrating, particularly when you’ve just arrived and are trying to settle in. We’ll review how these policies are presented and how trash is managed between guests. Finally, we apologize for the landscaper visiting while you were staying in the unit. We agree that any nonessential property visits should be coordinated appropriately to avoid disturbing guests. Thank you again for bringing these concerns to our attention. Your feedback is valuable and gives us several areas to improve for future guests.

Thank you so much for your wonderful review! We're thrilled to hear that your first stay in a beach house was such a great experience. It’s wonderful that the home exceeded your expectations and provided plenty of space and comfort for your group of 11. We're so glad the kids enjoyed the pool and that the short walk to the beach made your vacation even more enjoyable. We also appreciate your kind words about the cleanliness and easy check-in process. Thank you for recommending our home and for choosing to stay with us. We look forward to welcoming you and your family back for another memorable beach vacation!

Thank you for such a great review. Cannot wait to host you again!

Thank you Laura!