Salty Sunrise - Six Chambres Maison, Couchages 18

Thank you for taking the time to review Salty Sunrise. We're glad communication was good, the property was clean, and everything met your expectations. We would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

We are so glad Salty Sunrise was the best vacation house you've stayed in and that it had plenty of room for your party of 12. It's great to hear the home was very clean and that you enjoyed the rooftop cornhole and putting green, the pool and slide, bikes, and ping pong. Easy beach access makes a big difference — glad you made the most of all the activities. We appreciate you sharing your experience and would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

Thank you so much for sharing your wonderful feedback. We’re so glad to hear that the home was the perfect fit for your group and that you enjoyed both the spacious layout and the convenient location near the beach and local dining. It’s always a pleasure knowing our guests had such a great experience and would love to return. We look forward to hosting you the next time your travels bring you to the Siesta Key, Lido Key, or Clearwater Beach areas.

Thank you so much for your kind review. We’re delighted to hear that you felt welcomed and well cared for during your stay, and that our team was responsive and helpful whenever needed. It’s wonderful to know the home and amenities were exactly as expected and that the heated pool and hot tub helped make the cooler weather even more enjoyable for your group. Your Host, Vunique Vacations

Brad, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed every aspect of the property, from the location and cleanliness to the pool, hot tub, and rooftop views. It’s wonderful to know the home’s condition and overall experience felt truly five star. We appreciate you choosing to stay with us and hope to welcome you back again. Your Host, Vunique Vacations

Here's a draft reply: Thank you so much, this means the world to us! We love hearing the little touches throughout the house kept surprising you, that's exactly the kind of detail we hope guests notice. So glad the pool, hot tub, and water slide were a hit with the kids, and that the rooftop sunset lived up to the hype. Having wagons, coolers, and chairs on hand for that short beach walk always makes the day easier too. We also really appreciate you mentioning how quickly things were addressed when questions came up, that responsiveness is something we take a lot of pride in. We would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

Thank you so much for your wonderful review. We are delighted to hear that you had such a resort-like experience and that the home provided the perfect setting for your group. It is especially nice to know you enjoyed the warm welcome and tour upon arrival, as well as the many indoor and outdoor gathering spaces. The pool, hot tub, and outdoor living areas are truly designed for moments just like these, and we are so glad they added to your stay. We truly appreciate your recommendation and would love the opportunity to host you all again in the future. We look forward to welcoming you back again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas!

Thank you for sharing your feedback! We are glad to hear that your overall guest experience was perfect! Music to our ears, and exactly what we strive for with every reservation that we host. With that said, we are sorry to hear about the elevator issue you experienced. Unfortunately, our Property Management Team was not made aware of this issue until the day of your departure. Had our team been notified when the issue was realized during your stay, we would have dispatched our very capable in-house maintenance team to diagnose and/or trouble shoot the issue - typically within minutes of our team receiving your call. We have a very close working relationship with the elevator company that installs our elevator system, and they have trained our technicians to diagnose and troubleshoot minor issues, and in most cases, we can resolve the issue within that scope. For issues that are outside of our defined scope of repair, we have a contracted service agreement with the elevator company, and they would have sent a licensed technician that same day, or worst case the next day, to complete the repair. The key piece to all of this though, is that we are notified. We are sorry that this caused some frustration and inconvenience, especially knowing how important that feature was for your group. We will look back at our communications with you to see if there is anything we could have done differently, or better, and we will continue to do everything we can to eliminate these gaps in communication, to our guests benefit. We hope this provided some valuable feedback, and we would love the pleasure of hosting you again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

We are glad to hear that the home was beautiful, and that it worked well for your family and provided the space that you needed. We also appreciate your feedback on your experience. Our team was notified of the power outage in the bunk room at 6:31pm on May 26th. Your Property Manager (PM) went to the home that evening to troubleshoot the issue personally. They worked through the action items defined for their scope, and when that did not resolve the issue, they engaged our Chief Engineer who engage remotely via our software to try to troubleshoot and resolve the issue with the onsite PM. This did not resolve the issue either, so a licensed electrician was scheduled first thing the following morning, which did resolve the issue by 12pm. Regarding the pool, our licensed pool company performs their scheduled service, twice per week, on Tuesday and Friday. This schedule is included in the guidebook and is always reviewed during the in-home tour that our property managers provide all our guests at the time of check in. We received service reports for both visits during your stay, which included documentations of the items completed during the service, chemical levels of the pool, and before service & after service photos to document the difference, and everything was detailed correctly with no discrepancies. Our camera footage confirms the time stamp of their reports as well, so service was provided. Their arrival time is typically between 7-8am, and the service lasts approximately 30 minutes, and that may be why you did not see them on site. To be honest - that is our goal, we don’t want them to interfere with your vacation. If the pool was cloudy, that can occur between services based on weather (rain), wind (landscaping debris enters the pool), or heavy use and/or the application of suntan lotions. Our maintenance team is always just a call away, and they can treat the pool if applicable, but we do rely on the guest to notify us of that need during their stay. We do not show that occurred, this review was our notification, so please let us know next time, and we are happy to supplement the 2x/week pool service so you all can keep having fun! We appreciate you taking the time to share your experience and we wish you safe travels home. We hope to have the opportunity to host you again in Clearwater Beach, or at one of our other destinations in Lido Key, Siesta Key, or Anna Maria Island. -Vunique Vacations

Thank you for the kind review! We’re so glad Salty Sunrise was excellent on all fronts and that you plan to rent again. We would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

Thank you for the kind review! We are so glad the home and location were a great fit for your stay, and we would love to welcome you back anytime. We would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations

Thank you for the 10/10! We are so glad your stay was a great one and truly appreciate you taking the time to leave a review. We would love the pleasure of hosting you and yours again the next time your travels bring you to the Siesta Key, Lido Key, Anna Maria, or Clearwater Beach areas! -Vunique Vacations