Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was an excellent location and condo. The views from the living room and deck were spectacular. The condo was very clean and beautifully decorated, the washer and dryer worked well, and the sofas were very comfy. There were plenty of wonderful restaurants and activities within a short driving distance. We rented the beach umbrella/chairs set up for a couple days from DRIFTERS Rentals, it was an absolutely wonderful experience. Overall, it was a fabulous vacation thanks to Colony Reef.We hated to leave.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This unit has a beautiful view and is very clean. It could use a modern update particularly the master bath which is an old style jet tub which does not drain properly.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been coming to Colony Reef for 10+ years, renting several units eachieve year. The complex is undergoing some much needed improvements. We love the location of this unit, outdoor patio and ice view, the coastal decorations, the tvs, and the living space. But the beds were extremely uncomfortable in both bedrooms and the pillows were dirty, but we did bring our pillow from home. Vacation is a time to relax and sleep in but we were getting up earlier than normal due the beds. We left on Thursday even though our stay was til Saturday, longing for a good night's sleep in a comfortable bed. The kitchen needs attention. The icemaker leaks (we told management) and the cookware is lacking. We like to cook while on vacation so this is important to us. The dryer took forever to dry towels. This is rated in the top of rental units. We shared our experience with the office staff and they were wonderful. The management was very concerned and I'm sure they have shared our comments and concerns with the owners. We are hoping that improvements will be made before next year's vacation. I did select yes to recommending the property because I feel the owners and the management will address the issues. Next year I will be calling management for information on the units before booking.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Unit was clean. Nice view.Unfortunately, the furniture was not comfortable. The king bed was extremely firm and the pillows very flat The queen bed squeaked just sitting on it. The kitchen chairs were not made for anyone without a tiny rear end. The couches were leather or leather-like, and bodies stuck to the material.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
After a rough start and having to change units, we had a lovely vacation at Colony Reef Club. The staff quickly resolved our issue and provided good customer service. The property is incredible with lots of amenities, the location is great, our unit was well maintained and the outdoor patio was awesome. The only downfall is there is no security after 5 pm. There is an after hours number but the person was not helpful with our noise complaint when people were blasting music and being incredibly loud in the courtyard until after 1 am. This was the only issue we experienced. Overall, we were satisfied with our stay.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place was a great place to stay. The condo was perfect with great views. The colony reef staff was great and they make sure everything is to you satisfaction. Very family place for vacation. Will be back again for sure
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our first stay at Colony Reef Club, but I hope it won't be our last. The condo was clean and well-furnished. The view from our balcony was breath-taking early every morning. The front office staff was friendly and helpful, and my young adult granddaughter and I enjoyed the gym. Our family hopes to rent this same condo again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Good overall.Issues with the room.Patio door very hard to open and close.Main bathroom smeels like sewage when running sink water.Main bathroom tub drain very slow.Other rooms I rented had issues as well.Some were major.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place to rent. Perfect location for view of pool and beach. This unit is new to rental. We have stayed in various units. My only suggestion would be to have a list of amenities such as coffee pot,grill, blender, beach chairs, beach toys, or whatever they have. It just helps us plan what to bring. Would have been nice to have shampoo and laundry detergent starter packs too. One big issue is that the deck floor paint was all peeling off and we had our 2 year old grandson with us so we really had to be careful. It needs redone.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have come to Colony for over 30 years...love it! Complex setup for all units to enjoy awesome views. Easy to reserve through the office and Collin at the desk was a super person!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We checked in on Saturday Evening and found several things that we wanted to talk to the office about. The office was closed at 5PM and we were unable to speak to anyone. Sunday 3 attempts were made to contact someone at the office between 1PM and 4PM and the office was closed all 3 times. On Monday AM we were able to speak to the Manager in the office and gave her a list of our complaints in writing and she said they would get on it. As of today I am still waiting to hear from anyone with the management team.Just for information we have rented your location every summer in July for 27 years and this year was our worst experience. We also come with our two adult children and their families who also rent a condo. Our daughter and her family were in 2304 this year. 1. The window blinds on picture window facing the ocean were broken and in need of repair.2. Sliding glass door to porch was very difficult to open and close.3. Oven could not be used as it smoked due to someone leaving French fries on rack burned and something had also been spilled in bottom of oven.4. Wash cloth which appeared to have excrement on it was turned into office at the time I spoke to Manager.5. One bath towel in bedroom bath had 3 holes in it.6. Pool view was blocked on porch due to palm fronds. Fronds also hanging into porch area that could easily cut someone.7. No drying dish towels in kitchen/only 1 dish cloth.8. Clothes Dryer took. 2 hours to dry 1 load of clothes.8. Handle was broken on cabinet in bathroom located in hallway.9. When we checked in the floor was so wet we had to use a dry mop to get up the water. Put baby in walker and his white socks were dirty right away.10. Table on porch was dirty and floor had large accumulation of sand and had not been cleaned.