Maison Lincoln au bord du lac à Locke Lake Colony Association

Cathy, so glad your first VRBO experience was a great one! Happy to hear the kitchen had everything you needed and the lake access right out back was the highlight, as it should be. We'd love to have you back anytime!

We’re genuinely sorry to see this negative review. We understand your disappointment regarding the lake water level; unfortunately, this was due to a severe drought in the area and was completely beyond our control. Regarding the access code, our smartlock is programmed to allow entry at the official check-in time unless prior arrangements are made. Since you arrived earlier and didn’t notify us, the code would not have worked at that time. We appreciate you reporting the broken chair on the deck. The deck has brand-new furniture, and we promptly replaced the chair as soon as we were informed. As mentioned, all our homes are inspected and photographed prior to guest arrival, and any issues reported are addressed immediately. We also fixed the shower dispensers that were accidentally knocked off the wall. While this was an easy repair, including it as an “issue” is not accurate. All communication took place through Vrbo, and at no point were any messages rude. We understand you were frustrated by the lake situation, but as explained, this is not grounds for a refund. We always strive to provide an excellent experience, and it’s unfortunate that circumstances outside our control affected your stay.