Appartement·Hôte particulier

Phoenix V | Beachfront Family Favorite | Pools & Pickleball

Galerie photos de l’hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball

Coin séjour
Coin séjour
Coin séjour
Intérieur
Intérieur

Avis voyageurs

9,8 sur 10
Exceptionnel
2 chambres2 salles de bain ou plus8 personnes98.8 m²

Équipements populaires

  • Sur la plage
  • Piscine chauffée
  • Bain à remous sur place
  • Parking sur place
  • Cuisine
  • Lave-linge

Découvrir la zone

Afficher la carte
Orange Beach, AL
  • Place, Orange Beach Beaches
    ‪1 min à pied‬
  • Place, Gulf State Park
    ‪2 min à pied‬
  • Place, Perdido Beach Boulevard
    ‪2 min à pied‬
  • Airport, Pensacola, FL (PNS-Aéroport international de Pensacola)
    ‪68 min en voiture‬

Chambres et lits

2 chambres (8 personnes)

Chambre 1

+1
2 lits 1 place, 1 très grand lit, 1 grand lit et 1 canapé-lit (double)

2 salles de bain, 2 WC avec lavabo

Salle de bain 1

Savon · Serviettes fournies · Baignoire ou douche · Toilettes · Shampoing · Sèche-cheveux

Salle de bain 2

Savon · Serviettes fournies · Baignoire ou douche · Toilettes · Shampoing · Sèche-cheveux

Salle de bain 3

Salle de bain 4

Espaces

Cuisine
Coin cuisine
Balcon
Coin salle à manger séparé
Nombre de salles de séjour
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Phoenix V | Beachfront Family Favorite | Pools & Pickleball

Welcome to Your Dream Beach Getaway at Phoenix V in Orange Beach!



Step into paradise with our spacious 2-bedroom, 2-bathroom beachfront condo, perfectly located on the 11th floor of Phoenix V! Located right on the beach, this condo sleeps up to 8 people, so everyone can enjoy a relaxing stay with plenty of space to spread out. Whether you're here for a fun-filled beach trip or just to relax, this condo has everything you need for an unforgettable getaway.



Family-Friendly Comfort & Plenty of Space:

Start your mornings by stepping out onto the balcony for amazing views of the Gulf. The open kitchen and living area make it easy to spend time together. The kitchen is fully stocked with everything you need, from pots and pans to a Keurig for your morning coffee. The unit also has a brand new washer and dryer, so you can pack light and always have fresh towels and clothes.



The living room has lots of comfy seating, including a sleeper sofa for extra guests or kids. In the ocean-view bedroom, you’ll find a cozy king bed and a private bathroom, perfect for parents looking to unwind. The second bedroom is perfect for kids, with a queen bed and full-over-full bunk beds. There’s plenty of room for everyone to sleep comfortably!



Fun for the Whole Family:

The best part? You’re just steps from the beach! Direct access means you can walk right out and enjoy the sand and surf anytime you want. If you’re in the mood for some pool time, the condo has both an indoor and outdoor pool. The kids will love the splash pad, and the hot tubs and sauna are great for adults who need to relax.



Phoenix V is packed with fun activities that everyone in the family will enjoy. There’s a fitness center for a quick workout, and if you’re in the mood for some friendly competition, you can play tennis, pickleball, or basketball! Afterward, fire up the grills outside and have a family BBQ.



The Perfect Location for Family Fun:

When you’re ready to explore, Orange Beach has so much to offer! Take the kids to Adventure Island for mini-golf and go-karts, or head to The Wharf for shopping, restaurants, and live entertainment. If your family loves outdoor adventures, you can go parasailing, rent jet skis, or take a dolphin cruise.



Amenities at a Glance:

- Beachfront with stunning Gulf views from the 11th floor

- Sleeps 8: King bed in the ocean view room, queen bed & full-over-full bunk beds in the second bedroom, plus a sleeper sofa

- Fully equipped kitchen with all the tools you need to cook or snack

Living room with plenty of seating, flat-screen TV, and comfy sleeper sofa

- Balcony with ocean views—perfect for morning coffee or evening sunsets

- Indoor & outdoor pools, splash pad for kids, hot tubs, and sauna

- Fitness center, tennis courts, pickleball, basketball, racquetball, and shuffleboard

- Grills and picnic areas for family BBQs

- Free WiFi & In-Unit Washer/Dryer



Perfect for Families & Groups of All Sizes:

Whether you're enjoying a family getaway, a reunion with friends, or a relaxing retreat, this condo has everything you need for a beach vacation you’ll never forget. Pack your bags, grab your sunscreen, and come experience the best of Orange Beach at Phoenix V—your slice of paradise on the Gulf Coast!



*Please note: The Phoenix V building charges $55 per parking pass, and each reservation may purchase up to two passes upon arrival at the front desk. You will also receive wristbands for all guests, which are required to access building amenities. These wristbands are not an additional charge for amenities, they simply help ensure that only registered Phoenix V guests are using the property’s pools, fitness areas, and other shared spaces.

Ajoutez des dates pour connaître les prix

Services et équipements

Piscine
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Wi-Fi haut débit gratuit

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Consignes de départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Remplir le lave-vaisselle et le mettre en marche
Rassembler les serviettes utilisées
Enlever les articles personnels, enlever les restes de nourriture et de boisson et sortir les poubelles
Éteindre les lumières et verrouiller les portes
À défaut, vous risquez de recevoir un avis négatif de la part de l’hôte.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Orange Beach

Cet appartement vous donne rendez-vous à Orange Beach, plus précisément près de parcs de loisirs, sur la plage. Si les fanas de shopping adoreront l'emblématique Quartier touristique The Wharf, tous les voyageurs tomberont amoureux de la beauté naturelle qui s'offre à leurs yeux aux célèbres Gulf State Park et Orange Beach Beaches. Envie de vivre un moment unique lors de votre séjour ? Consultez l'affiche des fantastiques Orange Beach Tennis Center et Foley Sportsplex, et préparez-vous à vibrer ! Amateur de sport nautique ? La région a de quoi vous donner le sourire, que vous aimiez le jet-ski, le kayak ou le snorkeling.
Carte
Orange Beach, AL

À proximité

  • Orange Beach Beaches - 1 min à pied - 0.0 km
  • Gulf State Park - 2 min à pied - 0.2 km
  • Perdido Beach Boulevard - 2 min à pied - 0.2 km
  • Adventure Island (parc aquatique) - 8 min à pied - 0.7 km
  • Orange Beach Welcome Center - 2 min en voiture - 2.2 km

Comment se déplacer

  • Aéroport international de Pensacola (PNS) - 63 min en voiture

Restaurants

  • ‪CoastAL Orange Beach - ‬3 min en voiture
  • ‪Sunliner Diner - ‬4 min en voiture
  • ‪Tee Off At The Wharf - ‬10 min en voiture
  • ‪Undertow - ‬8 min en voiture
  • ‪Culver's - ‬9 min en voiture

Foire aux questions

L'hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien coûte un séjour dans l’hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball ?

À partir du 24 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball le 31 juil. 2026 commencent à 260 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Phoenix V | Beachfront Family Favorite | Pools & Pickleball ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans la zone de Orange Beach, cet immeuble se trouve à 10 minutes de marche de sites comme : Perdido Beach Boulevard et Gulf State Park. Orange Beach Beaches et Adventure Island (parc aquatique) se trouvent également à moins de 15 minutes de là.

Avis

9,8

Exceptionnel

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 22 avis sur 23.
Note des voyageurs de 8 (Bien), d’après 0 avis sur 23.
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 23.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 23.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 23.

9,6/10

Propreté

10/10

Arrivée

10/10

Communication

10/10

Emplacement

10/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Seth W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This place is amazing!! Great views, great pool, great time! Made a lot of good memories with my family. Zero complaints! Love this place!!
Séjour de 5 nuits en mars 2026
Réponse de VrboOwner le 6 avr. 2026
Thank you so much. We love hearing this, especially that you made great memories with your family. That is exactly what it is all about. So glad you enjoyed the views and the pool too. You are welcome back anytime.
Avis vérifié

10/10 Excellent

Amy F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The view from the spacious balcony was out of this world! Best seat in the house right on the ocean! I’ve never had a view quite like that. I would love to return someday! And sooo convenient being right on the beach. The best!
Séjour de 8 nuits en avril 2026
Réponse de VrboOwner le 13 avr. 2026
So glad you loved the balcony views… they really are hard to beat! There’s just something about being right on the beach that makes everything better. We loved hosting you and would absolutely have you back anytime.
Avis vérifié

10/10 Excellent

Erica S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Clean clean clean. Highly recommend.
Séjour de 7 nuits en mars 2026
Réponse de VrboOwner le 2 avr. 2026
Thank you so much for the kind words! We take a lot of pride in keeping the condo spotless, so it means a lot to hear that. We’d love to host you again anytime!
Avis vérifié

10/10 Excellent

Rachel R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfect time of year to go. Not crowded! Stunning views.
Séjour de 5 nuits en décembre 2025
Réponse de VrboOwner le 1 janv. 2026
Thank you for staying with us and for sharing your experience! We’re happy to hear you enjoyed the peaceful season and the beautiful views. It truly is a perfect time to visit Orange Beach. We hope to welcome you back soon.
Avis vérifié

10/10 Excellent

JOHN M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Room was clean and comfortable. Location was the best !
Séjour de 4 nuits en novembre 2025
Réponse de VrboOwner le 12 nov. 2025
Thank you so much for staying with us! We're so happy you found everything clean and comfortable, and we couldn’t agree more about the location. It’s hard to beat being so close to the beach and local favorites. We hope you’ll come back to the Cozy Turtle for another fun Orange Beach getaway soon!
Avis vérifié

10/10 Excellent

Jason O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had a great stay overall. The condo was clean, well maintained, and exactly as described. The beach view was a highlight—even during colder weather, it was relaxing to sit inside and enjoy the scenery. The host was responsive and easy to communicate with, which made check-in and our stay smooth. The space was comfortable and well equipped for a quiet, restful getaway. We’d definitely consider staying here again.
First sunset of 2026 from the balcony.
Séjour de 5 nuits en décembre 2025
Réponse de VrboOwner le 3 janv. 2026
Thank you so much for the kind review! We’re so glad you had a great stay and that the condo met your expectations. The beach view really is special, even on cooler days, so it’s great to hear you were able to enjoy it. We’re also happy everything felt comfortable and smooth from check-in to checkout. We’d love to host you again anytime you’re ready for another relaxing getaway!
Avis vérifié

10/10 Excellent

Christie Y.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had a great stay. The unit was extremely clean and had everything we needed. The host was very quick to reply to anything we asked. We would stay here again and would highly recommend it.
Séjour de 7 nuits en novembre 2025
Réponse de VrboOwner le 28 nov. 2025
Thank you so much for sharing your experience. We’re thrilled to hear you had a great stay and that the condo was extremely clean and stocked with everything you needed. It’s wonderful to know communication was smooth and helpful throughout your trip. We truly appreciate your recommendation and would love to welcome you back to the Cozy Turtle anytime you visit Orange Beach.
Avis vérifié

10/10 Excellent

Phillip K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We enjoyed our stay at the Cozy Turtle! Excellent host with prompt response time. We had no issues and would stay here again.
Séjour de 7 nuits en octobre 2025
Avis vérifié

10/10 Excellent

Trina Y.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The view was amazing. There is easy access to ths beach. The condo was clean and communication was amazing. The location is also great. We definitely will recommend to others and would stat again.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 27 oct. 2025
Thank you for your wonderful review. We're thrilled you enjoyed the view, the beach access, and the convenient location. It’s great to hear you found everything clean and communication easy throughout your stay. We’d be delighted to have you back at the Cozy Turtle for another Orange Beach getaway.
Avis vérifié

10/10 Excellent

Brett J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The balcony was so good! The host communicated well and quickly. I would definitely book this place again.
Séjour de 5 nuits en octobre 2025
Réponse de VrboOwner le 17 oct. 2025
Thank you so much for your kind words! We're so glad you enjoyed the balcony and had a great experience communicating with us. We love those balcony views too; they’re the perfect spot to relax after a day on the beach. We’d be happy to welcome you back to the Cozy Turtle anytime for another Orange Beach getaway.
Avis vérifié

10/10 Excellent

Melisa D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We loved our stay here. Perfect views, great access to the beach and my kiddos loved the indoor and outdoor pools and hot tubs. Elevators were super fast (never had to wait with 4 elevators) and the location was in the middle of everything we needed. Loved that the owner was available for any questions and responded in a timely manner. Overall, we had such a fun time-we will rent this condo again and again.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 22 oct. 2025
Thank you so much for sharing your experience! We’re so happy to hear your family had such a great time and enjoyed the pools, hot tubs, and those beautiful views. The location really does make it easy to enjoy everything Orange Beach has to offer. It was a pleasure hosting you, and we’d love to welcome you back to the Cozy Turtle anytime.
Avis vérifié

10/10 Excellent

Dylan S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

A great little spot on the beach

We enjoyed the beach, proximity to everything, restaurants, and well stocked kitchen to cook breakfast. It was a great trip.
Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 30 juin 2025
Thanks so much for the great review, Dylan! We’re so happy you enjoyed the beach, the location, and that the kitchen had everything you needed—because let’s be honest, breakfast and the beach might just be the best combo ever. We’d love to have you back anytime for another sunny getaway!
Avis vérifié

10/10 Excellent

Joni P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Room was clean. The condo itself seemed very cleaned. We loved that we could get ice at the condo. Beach was wonderful
Séjour de 5 nuits en septembre 2025
Réponse de VrboOwner le 5 oct. 2025
Thank you so much for staying with us! We're so glad to hear you found everything clean and enjoyed the beach. That ice machine is always a favorite after a day in the sun. We’d be happy to welcome you back to the Cozy Turtle anytime for another Orange Beach getaway.
Avis vérifié

10/10 Excellent

Dianne S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The condo was very clean and well equipped. We loved the location and enjoyed having a great view of the beach. The host was very responsive to our questions.
View east from balcony in the morning
Western view
Phoenix V beach
Séjour de 4 nuits en août 2025
Réponse de VrboOwner le 3 sept. 2025
Thank you so much for your kind words! I’m so glad to hear you enjoyed the condo, the location, and the beach views. It was a pleasure hosting you, and I’d be happy to welcome you back anytime!
Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place to stay; good location

The property was very clean, with plenty of room. Really good location. The property manager was kind and very responsive. We would stay again!
Séjour de 3 nuits en juin 2025
Réponse de VrboOwner le 10 juil. 2025
Thank you for the great review! We're so happy to hear you enjoyed the space and location—and it means a lot to know you felt well taken care of during your stay. We'd absolutely love to have you back anytime!
Avis vérifié

10/10 Excellent

Chelsea R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great room

Modern furnishings. Great host.
Séjour de 2 nuits en juillet 2025
Réponse de VrboOwner le 27 juil. 2025
Thank you so much for your kind words! We're so glad you enjoyed the space and appreciated the modern furnishings. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié

10/10 Excellent

Julie V.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Absolutely Loved The Condo

Everything is was in perfect conditions, great view, great location! Would absolutely stay ant the condo again!
Séjour de 4 nuits en mai 2025
Réponse de VrboOwner le 1 juin 2025
We're so glad everything was just right for your stay! The view and location really are hard to beat, and we do our best to keep the condo in great shape so it’s an easy, comfortable spot to unwind. We'd love to host you again!
Avis vérifié

10/10 Excellent

Ameralena R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location on the beach. Close to everything with beautiful views. Property manager was very easy to get a hold of when I had a few questions. Unit was clean and well maintained.
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had an amazing stay at this condo with my family! The place was spotless upon arrival – very clean and well taken care of, which made us feel comfortable right away. The listing was completely accurate, so everything was exactly as described (if not better).The host was outstanding,very friendly, professional, and always quick to respond to any questions we had. Communication was smooth from start to finish, which made check-in and check-out super easy.One of the highlights was definitely the view. It was absolutely beautiful and made our mornings and evenings extra special. Overall, this condo was perfect for our family getaway, and we would happily stay here again!
Séjour de 3 nuits en septembre 2025
Réponse de VrboOwner le 21 sept. 2025
Thank you so much for your kind review! I’m so glad the condo felt clean and comfortable for your family and that you enjoyed the beautiful views during your stay. I really appreciate your kind words about communication and it was truly a pleasure hosting you. I’d love to welcome you back anytime for another beach getaway!
Avis vérifié

10/10 Excellent

Art G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great and very clean. No issues! I would recommend.
Séjour de 6 nuits en juillet 2025
Réponse de VrboOwner le 18 juil. 2025
Thank you so much for the kind review! We’re glad to hear everything was clean and easy during your stay—that’s always our goal. We appreciate the recommendation and hope to host you again soon!
Avis vérifié

2/10 Horrible

Christian D.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté
Our stay at this property was unfortunately disappointing and frustrating from the start. Upon arrival, we found that all four beds (including the bunk beds and master) had hair and debris on the sheets, pillowcases, and bedspreads—making it impossible for our family, including three children, to sleep comfortably. We immediately contacted the host, and while a team member did come late that evening to replace the linens, the new sheets still had visible hair, forcing us to spend extra time cleaning and ultimately laying out beach towels just to get through the night.We communicated our concerns in a respectful and detailed way, and even offered to share photo evidence. However, the host’s response was dismissive and defensive, essentially denying the issue despite her own team acknowledging the problem in person. Rather than accepting accountability or showing empathy for our experience, the host chose to shift blame, citing “checkout cleanliness”.. While the host offered a 50 Amazon gift card(which I did not accept), she was unwilling to acknowledge the issue at hand and to agree to a modest, partial refund.Additionally, it was not madd clear prior to booking that there was an additional 55 fee to access parking AND advertised amenities such as gym and pool.Hospitality is more than clean sheets—though that should be a basic expectation. It’s also about responsiveness, respect, and professionalism, which were lacking here. I wanted you all to be informed.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
Séjour de 2 nuits en août 2025
Réponse de VrboOwner le 7 sept. 2025
We are truly disappointed to read this review, as it does not reflect the reality of our condo or the efforts of our team. Cleanliness is one of our top priorities, and we have never received complaints of this nature before. In fact, countless guests have praised how spotless and well-maintained our condo is. Upon receiving this guest’s message, we immediately sent a team member late that same evening to change out all linens, even though our own inspection and subsequent video evidence showed that the sheets were already clean prior to their arrival. We also documented photos that directly contradict the claims being made here. Unfortunately, it became clear that the guests were attempting to manufacture an issue in order to request a refund. We went above and beyond to accommodate them, even offering a goodwill gesture despite the fact that their allegations were not substantiated. Sadly, nothing we did seemed to satisfy their demands. For clarity to future hosts: this was not a matter of hospitality or responsiveness. Our team responded promptly, professionally, and with evidence. The claims in this review are simply not credible, and I would caution others to be aware of this group as they attempted to take advantage of us and our team.
Avis vérifié

10/10 Excellent

Chad U.

Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 10 juil. 2025
Thank you so much for the 5 stars! We're thrilled you had a great experience and truly appreciate you taking the time to rate your stay. We'd love to welcome you back anytime!
Avis vérifié

10/10 Excellent

Emily M.

Séjour de 3 nuits en juin 2025
Réponse de VrboOwner le 8 juil. 2025
Thank you so much for the 5-star rating! We're so glad you had a great stay. If there's ever anything we can do to make your next visit even better, just let us know. We'd love to welcome you back anytime!

Qui vous reçoit ?

Vous êtes reçu par Elisa Lahr

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