Une perle rare dans cette région : nagez ou détendez-vous dans une eau à la température agréable.
Emplacement central
Avec cet emplacement pratique, vous n’êtes jamais bien loin de l’endroit où vous devez vous rendre.
Équipements populaires
Bain à remous sur place
Patio
Piscine privée
Accès au parc aquatique
Barbecue
Climatisation
Découvrir la zone
Gatlinburg, TN
Chapelle sur Honeymoon Hills
Place, Chapelle sur Honeymoon Hills
3 min en voiture
Parc à thème Anakeesta
Place, Parc à thème Anakeesta
8 min en voiture
Ober Mountain
Place, Ober Mountain
15 min en voiture
Knoxville, Tennessee (TYS-McGhee Tyson)
Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
74 min en voiture
Chambres et lits
3 chambres (8 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 très grand lit
Chambre 3
2 lits superposés (1 place)
2 salles de bain, 1 WC avec lavabo
Salle de bain 1
Baignoire ou douche · Toilettes
Salle de bain 2
Toilettes · Douche uniquement
Salle de bain 3
Toilettes
Espaces
Terrasse en bois ou patio
Cuisine
Coin salle à manger séparé
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
L'hébergement cette cabane vous attend pour un séjour exceptionnel à Gatlinburg, plus précisément en zone rurale, près de parcs de loisirs. Les célèbres Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des hauts lieux culturels qui ne vous laisseront pas sur votre faim. Et pour assouvir votre soif de shopping, dirigez-vous vers les tout aussi emblématiques Centre de loisirs Island at Pigeon Forge et Old Mill. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Parc à thème Anakeesta. Découvrez également l'illustre Terrain de baseball The Ripken Experience - Pigeon Forge. Savourez chaque plaisir que vous réserve ce séjour au pied des pistes, tels que le ski et profitez de vos agréables moments en plein air pour découvrir le sportif qui est en vous et vous essayer à la luge ou au patinage sur glace.
Chapelle sur Honeymoon Hills - 3 min en voiture - 1.7 km
Parc à thème Anakeesta - 8 min en voiture - 8.0 km
Aquarium Ripley’s Aquarium of the Smokies - 8 min en voiture - 8.0 km
Siège administratif du parc national des Great Smoky Mountains - 14 min en voiture - 13.3 km
Ober Mountain - 15 min en voiture - 14.3 km
Comment se déplacer
Aéroport de Knoxville McGhee Tyson (TYS) - 74 min en voiture
Restaurants
McDonald's - 8 min en voiture
Chesapeake's Seafood And Raw Bar - 9 min en voiture
Little House of Pancakes - 6 min en voiture
Flapjack's Pancake Cabin - 9 min en voiture
Alamo Steakhouse - 7 min en voiture
Foire aux questions
L'hébergement Cabane avec piscine intérieure privée | Salle de jeux + foyer extérieur dispose-t-il d'une piscine ?
Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement Cabane avec piscine intérieure privée | Salle de jeux + foyer extérieur ?
À partir du 12 nov. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Cabane avec piscine intérieure privée | Salle de jeux + foyer extérieur le 11 janv. 2027 commencent à 875 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Cabane avec piscine intérieure privée | Salle de jeux + foyer extérieur ?
Les arrivées sont prévues à partir de 15 h 00.
Quelle est l'heure de départ de l'hébergement Cabane avec piscine intérieure privée | Salle de jeux + foyer extérieur ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Cette cabane à l'atmosphère familiale à Gatlinburg se trouve à la montagne, à 5 km de sites comme Chapelle sur Honeymoon Hills et Rocky Top Sports World. Parc à thème Anakeesta et Aquarium Ripley’s Aquarium of the Smokies sont également à 10 km de distance.
Avis
8,2
Très bien
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 16 avis sur 25.
10 – Excellent
16
Note des voyageurs de 8 (Bien), d’après 4 avis sur 25.
8 – Bien
4
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 25.
6 – Satisfaisant
0
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 25.
4 – Médiocre
1
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 25.
2 – Horrible
4
8,6/10
Propreté
9,0/10
Arrivée
9,6/10
Communication
8,4/10
Emplacement
8,4/10
Exactitude de l’annonce
Avis
Avis provenant d’un site partenaire
10/10 Excellent
Henry D.
1 août 2026
A perfect place to enjoy the Smoky Mountains.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A perfect place to enjoy the Smoky Mountains. Located close to both Gatlinburg and Pigeon Forge.
Réponse de VrboOwner le 5 août 2026
Thank you for your kind review! We’re so glad you enjoyed the cabin’s convenient location and your time in the Smoky Mountains. We’d love to welcome you back again — returning guests receive 10% off their next stay!
Avis provenant d’un site partenaire
10/10 Excellent
Jessica D.
24 sept. 2026
Wonderful Family Friendly Secluded Cabin
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family of 4 stayed here for a much needed vacation and absolutely loved it. It had great Mountain views and very private feeling without being too far from other cabins so we felt safe even though we were pretty far up the mountain which is exactly what we wanted. We were pleased with the cleanliness and it has everything we needed. My kids had a blast in the pool and hot tub and the gas fire pit outside was so convenient. Elk Springs Resort was very helpful with any questions I had and responded super quick. We will definitely be repeat visitors.
Réponse de VrboOwner le 25 sept. 2026
Thank you for your amazing review! We are over the moon that your family enjoyed the beautiful mountain views, peaceful setting, pool, hot tub, and outdoor fire pit. We also appreciate your kind words about our team and quick communication. We look forward to welcoming you back as repeat guests! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Avis provenant d’un site partenaire
8/10 Bien
MARK F.
29 sept. 2026
A Beary Good Experience
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location! Great experience watching the bears. Very high bear visits. They loved swimming in the hot tub since I got a note that there is no hot tub cover due to damage. Did try to open the car but it was locked. Family had great time in cabin and slept great. Swimming pool did have extreme chlorine smell since it was shocked upon our arrival. Could not swim until the last day.
Réponse de VrboOwner le 30 sept. 2026
Thank you for your review, Mark! We are glad your family enjoyed the great location, comfortable cabin, and memorable bear sightings. We apologize for the pool being unavailable most of your stay and appreciate your understanding regarding the damaged hot tub cover. We truly hope to welcome you back for another beary good experience!! We encourage guests to book direct and save up to 15% on your booking, see you soon!!!
Avis provenant d’un site partenaire
10/10 Excellent
Diana T.
22 juin 2026
Great vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was wonderful, roads were a little scary, got to see lots and lots of bears
Réponse de VrboOwner le 23 juin 2026
Thank you for your review! We are so glad you enjoyed the house and had a great vacation, and it sounds like you even got some memorable wildlife sightings. We appreciate your note about the roads as well. Hope to host you again for another wonderful stay!!
Avis provenant d’un site partenaire
10/10 Excellent
Connie C.
3 juin 2026
Awesome Home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place for family. Kids loved the pool. Comfortable and had what we needed to enjoy our stay.
Réponse de VrboOwner le 4 juin 2026
Thank you for your review! We're so glad to hear your family had a great stay and that the kids loved the pool. It's wonderful to know the cabin was comfortable and provided everything you needed to relax and enjoy your time together.
We appreciate you choosing Elk Springs Resort Rentals and would love to welcome your family back again soon. Don't forget that returning guests receive a 10% Returning Guest Discount when booking directly with us!
Avis provenant d’un site partenaire
2/10 Horrible
Cindy G.
25 oct. 2026
2026 Anniversary vacation
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Not very good, waited 2 hrs to get in, maint employees in home with zero notice, broken grill, bedroom doors that won’t shut, dirty sink, reported issues no response, driveway very narrow nowhere to park 2nd vehicle and very difficult to turn around and turn into from road, windows looked like they were cleaned with a greasy rag when sun shown through, fire pit was listed as wood burning and was propane.Overall a very disappointing experience and will not be returning.
Réponse de VrboOwner le 29 oct. 2026
Thank you for sharing your feedback. We sincerely apologize for the frustrating experience you described, including the delayed check-in and the concerns with the cabin. At this time, we have no reports on file regarding these issues other than the hot tub cover being damaged by a bear. We are sorry to hear about the other concerns and regret that your stay did not meet your expectations. Regarding the driveway, mountain roads and driveways can be narrow and challenging due to the terrain, which is often part of accessing the beautiful mountain views. We understand this can be inconvenient, especially when traveling with multiple vehicles. We also apologize if you felt misled about the fire pit. Our listing identifies it as a fire pit but does not specify that it is wood-burning. However, we understand the importance of clear and accurate descriptions, and we will update the listing to identify it as a fire table. We appreciate you bringing these concerns to our attention and regret that your experience was disappointing.
Avis vérifié
10/10 Excellent
Ashley S.
28 juil. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This was a great place to stay. Very clean and great service. Beautiful views and peaceful.
Séjour de 4 nuits en juillet 2025
Avis vérifié
8/10 Bien
Emily P.
27 août 2026
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Loved our stay! Fantastic location with beautiful view, great pool and living/dining layout, comfortable beds. We saw bears on several occasion trying to sneak into our vehicle - so be sure to lock up! He was even on top of the hot tub at one point and we could see him through the window! One thing to note, this house has an extremely steep driveway, you have no choice other than to back up the hill and a ton of switchbacks getting up the mountain to get to the property!I will say though, it was not nearly clean enough. There was a sock on the floor right in the kitchen, we found several bobby pins/hair ties throughout pool area, gatorade bottle caps behind the curtains, an empty chip bag in one of the cabinets, sink looked like it had never had a thorough scrub down (dark stains all over). There was definitely urine on the base of the toilet upstairs, I doubt the floors were ever touched. There was a stain on the comforter that thankfully, management responded to immediately and replaced right away with a clean one.
Séjour de 7 nuits en juillet 2026
Avis provenant d’un site partenaire
10/10 Excellent
drn8b
8 oct. 2025
Great place 👍🏻
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place. Pool was nice for kids. Easy access to Gatlinburg
Réponse de VrboOwner le 9 oct. 2025
Nate, thank you for the 5 star review. It has been a pleasure to serve you and we hope to welcome you back in the future!
Avis vérifié
10/10 Excellent
Felicia M.
30 juil. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The place was beautiful and nice. We loved the location. While we was sitting on the front porch we saw a bear walking off the side porch. It was very exciting to see. We will be booking again
Séjour de 6 nuits en juillet 2025
Avis provenant d’un site partenaire
10/10 Excellent
Chris C.
8 août 2025
Vacation 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a great place to stay. We really enjoyed ourselves
Réponse de VrboOwner le 9 août 2025
Thank you for your kind review, Daniel! We are truly so very pleased you had a great stay and enjoyed your time with us as you deserve. We hope to welcome you back for another wonderful vacation in the future! Remember, as a repeat visitor you will save 10% on future stays.
Avis provenant d’un site partenaire
10/10 Excellent
Sheila F.
11 juil. 2025
Beautiful Alta Vista
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful cabin! Large, clean and comfortable.
Réponse de VrboOwner le 12 juil. 2025
Thank you for your kind review, Sheila! We are so delighted to hear you enjoyed your stay at Alta Vista and found the cabin spacious, clean, and comfortable. We hope to welcome you back for another relaxing getaway soon! We encourage guests to book direct and save up to 15% on your booking, hurry back!
Avis vérifié
4/10 Médiocre
Steve C.
13 oct. 2026
Les points forts : Arrivée, communication, exactitude de l’annonce
Beautiful setting, but sewage odor cut our stay shortWe are regular Vrbo guests and appreciated the beauty of “Diamond in the Rough” and its surroundings. Unfortunately, a recurring, strong smell of raw sewage inside the house overshadowed our October 3–10 stay.We notified the host on our second day and were told someone would investigate, but no one came at that time. We contacted management again on Thursday, and they arranged for someone to look into it on Friday. By Friday, the odor was overpowering. Concerned about possible sewer gases and our health, we checked out a day early and paid for a hotel room.Afterward, we found several earlier reviews mentioning the same sewage smell, which made the delayed response particularly disappointing. This recurring issue needs to be properly resolved.Only one roll of toilet paper was provided for our weeklong booking. Guests towing trailers should also know that the final mile is a narrow, single-lane road with steep inclines and sharp switchbacks. The driveway is extremely steep as well.This is a beautiful property with considerable potential, but the sewage odor and delayed response outweighed the positives. Until the odor issue is resolved, we would be reluctant to recommend staying here.
Séjour de 7 nuits en octobre 2026
Avis vérifié
10/10 Excellent
Samantha T.
29 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
2025 spring break
The cabin was great. Clean. Pool was great. My son loved it! It was a great price and great location and views!
Séjour de 7 nuits en mars 2025
Avis provenant d’un site partenaire
8/10 Bien
JENNIFER T.
21 juil. 2025
Great Cabin
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Ours kids didn’t want to leave the cabin. They had an awesome time counting all the bears they saw🐻 5 to be exact. I would stay again !
Avis provenant d’un site partenaire
10/10 Excellent
Neil T.
20 nov. 2025
Fall 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was perfect! Great hot tub, indoor pool, and open layout. It's close to town, but there's lots of privacy up on a hillside. Was able to watch bears outside almost every day!The only thing needed is maybe more hooks near the door to hang coats and such.
Réponse de VrboOwner le 21 nov. 2025
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cabin’s layout, amenities, and the unique experience of our local wildlife. We also appreciate your suggestion about adding more hooks—great feedback we’ll be sure to consider. Don't forget to use your 10% returning guest discount for another memorable stay!!
Avis provenant d’un site partenaire
10/10 Excellent
Cassie k.
13 mars 2026
Mountain Paradise
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was in a word paradise. The king size beds were wonderful and cozy. The pool and hot tub made for wonderful relaxation. The fire pit was a great spot for sweet moments. The game room was loads of fun. It was the perfect distance from all the local attractions and yet so quiet and peaceful. There were so many delicious restaurants within driving distance such as The Aamo Steakhouse and The Old Mill Restaurant both of which I highly recommend. The rental company was very good about checking on us and ensuring we were happy. I would use this company for our next Gatlinburg getaway.
Réponse de VrboOwner le 17 mars 2026
Thank you for such a fantastic review! We’re so happy to hear that you enjoyed the cabin’s amenities, from the cozy king beds to the pool, hot tub, fire pit, and game room. It’s wonderful that the location allowed you to experience both the quiet beauty of the area and the nearby attractions and dining.
We truly appreciate you mentioning our team as well—guest comfort and communication are very important to us. We would be honored to host you again on your next visit to Gatlinburg.
Avis provenant d’un site partenaire
10/10 Excellent
A guest from Hickory Hills, IL
2 févr. 2025
Great place to relax
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved this place, we had fun in the pool with the kids and relaxed in the hot tub at night. Was really clean, beds were comfy, we do wish there was a pool table like most of the cabins also wish their dresser drawers to put our cloths in instead of having to live out of our suitcase.
Réponse de VrboOwner le 4 févr. 2025
Thank you for your review! We are truly so glad you and your family had a great time enjoying the pool and relaxing in the hot tub. Its great to hear that the cabin was clean and the beds were comfortable. We appreciate your feedback about the pool table and additional storage space—those are great suggestions, and we will pass them along to our team. We hope to welcome you back for another fun and relaxing stay! Remember, as a repeat visitor you will save 10% on future stays, hurry back!
Avis provenant d’un site partenaire
10/10 Excellent
Robert B.
31 oct. 2025
Great Place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a great get away. We enjoyed the hot tub. Loved the fall leaves! Just a couple little things: I was disappointed there was not cream or sugar for the coffee that was provided, and I also thought a few basic food stuffs like salt and pepper would have been nice. The thermostats' locations made it hard to control temperature in the bedrooms. Overall we had a great stay.
Réponse de VrboOwner le 3 nov. 2025
Thank you for your kind and helpful review! We are truly so glad to hear you enjoyed your getaway, especially relaxing in the hot tub and taking in the beautiful fall leaves. We also appreciate your feedback regarding the coffee supplies, kitchen basics, and thermostat placement — comments like yours help us improve the experience for future guests. We are delighted you still had a great stay overall, and we would love to welcome you back to Alta Vista or other awesome cabin for another relaxing visit soon!
Avis vérifié
2/10 Horrible
Haley M.
5 mars 2025
Les points forts : Propreté et communication
Les points faibles : Arrivée, emplacement, exactitude de l’annonce
Would not recommend
The property manager was amazing but when we stayed the cabin was not rent ready there was a ton of things wrong (The water didn’t work so we could not use the bathroom or shower) also there was a horrible smell thankfully they move us to another cabin
Séjour de 1 nuit en novembre 2024
Avis provenant d’un site partenaire
8/10 Bien
Jane W.
9 juin 2025
2025 Vacation Gatlinburg
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, it was good. The cover for the Jacuzzi was damaged (bear)before we arrived and we were not comfortable using it. We did get a text when we arrived to alert us of that. Bed sheets were not of great quality which was disappointing. The full bath was on the upper Level and that would have been nice to know before we arrived. We enjoyed the visit and intend to book with your resort again next year.
Réponse de VrboOwner le 12 juin 2025
Thank you for sharing your experience, Jane. We truly apologize for the issues you encountered but are very glad you still enjoyed your stay. We appreciate your feedback and look forward to welcoming you back next year for an even better visit! Please reach out if you need assistance booking a cabin that better fits your needs. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Avis provenant d’un site partenaire
10/10 Excellent
Jessica O.
29 juin 2025
Relaxing Stay
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, our family enjoyed our stay at Alta Vista. The kids loved the bunk room, game room, the fire pit, and the indoor pool. The open concept living and dining space was comfortable, clean, and relaxing. The access to the driveway was a little difficult to maneuver at first, but we got used to it. There are only a few minor complaints. The hot tub water was a little dirty, the running water smelled like sulphur, and the upstairs closet was not accessible due to the placement of the tv. We were happy that we brought plenty of bottled water. The best part of this site is the breathtaking view of the landscape from the upstairs windows. We highly recommend this property.
Réponse de VrboOwner le 30 juin 2025
Thank you for sharing your experience, Jessica! We are truly so glad to hear your family enjoyed the open layout, fun amenities, and especially those stunning views at Alta Vista as you deserve. Its great that the kids had a blast with the bunk room, game room, and pool! We appreciate your helpful notes regarding the hot tub, water smell, and closet access—those details will be shared with our team for review and improvement. We are happy you made lasting memories and hope to welcome you back again soon! We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are awaiting to be made!
Avis provenant d’un site partenaire
2/10 Horrible
Tanya O.
24 févr. 2025
Beautiful View with some Hiccups
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in the Alta Vista for a week. The view was amazing and the house was perfect for our family of 4. The drive in and out of the mountain wasn't bad, but would suggest brining a 4 Wheel drive vehicle during the winter months. Besides the house being great we had a major problem during our entire stay with an extraordinarily strong sewage smell coming from the upstairs and downstairs bathrooms. Maintenance came out four times to try and correct it; however, the smell continued to get worse and was unbelievably bad. I hope the problem gets fixed for anyone coming to stay in the future.
Réponse de VrboOwner le 25 févr. 2025
Thank you for sharing your feedback regarding your recent stay at Alta Vista. We’re thrilled to hear that you enjoyed the amazing views and found the house to be a good fit for your family. However, we sincerely apologize for the inconvenience you experienced with the sewage smell. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention. Your comments are invaluable, and we will work diligently to resolve the issue for future guests. Thank you for your understanding, and we hope you’ll consider returning in the future for a more pleasant experience.
Avis vérifié
2/10 Horrible
Jvgl C.
5 oct. 2025
Séjour de 6 nuits en septembre 2025
Avis vérifié
10/10 Excellent
Regina S.
10 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce