2/10 Horrible
Adriana B.
28 avr. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
Absolutely horrible!!!
Don’t be fooled by the pictures posted!!! When we arrived it was nothing to the pictures posted! Super dirty, roaches everywhere in the kitchen, rooms, bathrooms and outside. Stained sheets and broken cabinets, etc. The wall next to the barbecue was burned and the barbecue itself was dirty and smelled like grease! I contacted the host during my stay letting them know all the problems we were having and that we were even looking to leave early because we had 2 smaller kids there and having roaches is unacceptable. Unfortunately we couldn’t leave as every other hotel last minute was super expensive but I let the host know that I would like a refund back or at least partial refund and they told me no because the house was listed half price already!!! Which is ridiculous because that house is way to dirty to be listed for more. They said it was not possible for a refund and ignored my message and proceeded to ask for a review. On top of everything they asked asked to put the towels to wash ourselves and clean the house to help the house keepers. No wonder they have stained and dirty sheets if they ask guest to wash them!! They clearly don’t double check and make sure things are clean. We found another kids pajamas behind their blue couch and that shows that they don’t clean well!! Genuinely very upset with my stay and will never return to this house and very disappointed with the host….please think twice before staying here.
Adriana B.
Séjour de 2 nuits en avril 2025
