Retraite privée, calme et cottage

We had great communication with Ben and were unaware he had no access to bed linens. We feel terrible and wish we had known so we could have provided them for his stay.

We are grateful that Jodi chose to stay at our cottage and deeply saddened over the issues she experienced. We have gone over Jodi’s review with our cleaning crew. I have carefully gone through our linen supply and removed a torn sheet as well as a couple other pieces that had make up stains. We have alerted our pest control company about the ant issue, not at all uncommon this time of year, and they have doubled their spraying efforts on the outside perimeter. The out of date Maxwell House coffee was a secondary option to the advertised Keurig products, and has safely been disposed of. Nowhere, in either the pictures or the written description of our cottage, is a kitchen sink advertised. We would very much have appreciated knowing about these issues during Jodi’s stay, or at least before she submitted a review, as we would have acted to address them immediately going as far as to offer a reasonable refund