Bradley, thank you for your review! We're glad to hear that you enjoyed the location and service. We appreciate your feedback and hope to welcome you back for another wonderful stay!
We loved our stay! Wish I had realized it was the third story and no elevator. Could be my fault. Wasnât able to access the living room tv. No remote. Would love to come back in a ground level unit! Host was great to communicate with.
Hello Brenda,
Thank you for the 5-star review! We are so sorry you could not find the remote during your stay. We would love to host you again, reach out when you're ready to rebook. :)
Kindly,
Jessica
RealJoy Vacations
It was dirty. My childrenâs socks where black from the floor, the pull out couch has food and crumbs on the bed and under it, the bathrooms were gross and the showers did not drain because if clogged drains with hair. Definitely not worth the price. We also had to purchase garbage bags, toilet paper, dish soap and laundry soap.
Thank you for sharing your feedback. We're sorry to hear your stay did not meet your expectations.
Had these cleanliness and maintenance concerns been reported during your stay, our team would have gladly sent housekeeping and maintenance out to address them. We encourage guests to contact us right away so we have the opportunity to make things right while they're still in the home.
Regarding supplies, we provide a pre-arrival message outlining the starter items included with the home and recommending additional items guests may wish to bring or purchase for longer stays.
We appreciate your comments and will share your feedback with our team as we continue working to improve the guest experience.
-RealJoy
We enjoyed the condo! There were 5 adults and we had plenty of room. The kitchen was well stocked and everything was clean. Close to the beach but we did enjoy the golf cart that was included. Property manager was great. Very accommodating. They checked with the owner and we were allowed to bring our dogs which made the trip even better. Would definitely stay here again.
Lori, thank you for your 5-star review. We're glad the condo met your needs and that the pet-friendly option made your trip better. We appreciate your kind words and look forward to hosting you again!
The room is as advertised and we enjoy this general location of 30a in the off season. With that said, my reason for this review is to highlight RealJoy Vacations team. Their guest services is the best weâve ever experienced. Their responsiveness is impressive honestly and I would highly recommend them. Jeanna if you somehow see this, thank you so much for all of your assistance during our stay. We appreciate you.
Kelly, thank you for your review. We're glad to hear that the room met your expectations and that you enjoyed the30A area in the off-season. We truly appreciate your kind words about our guest services and the responsiveness of our team, especially Jeanna. Your feedback is invaluable, and we hope to welcome you back for another great stay. Thank you for choosing RealJoy!