Cowgirl Casa ~ Accessible ADA & maison familiale 3/2 à Montrose, CO

Thanks Renee! It was lovely having you.

Hi Nancy, Thank you for your message. I was surprised to hear these concerns, especially since we were in communication during your stay and none of these issues were mentioned at the time. Had I known, I would have done everything I could to address them promptly. I did mention the state of the yard prior to your arrival as our lawn maintenance crew fell through and I’m currently expecting and not able to mow the lawn myself. Regarding the linens, our cleaner reported that every set of sheets on the beds had noticeable brown stains after your departure. The condition of the property also led them to believe it may have been used by a construction crew, due to the overall mess left behind. I understand there may be some disagreement about the source of the stains, and I appreciate your perspective. That said, I do have to rely on the condition in which the property was found and the cleaner's report when making decisions about replacements. I’m always open to fair discussion and want to ensure a respectful resolution for both of us. Please let me know if you'd like to talk further.