Centre Austin 5CH | 10 Couchages, Jardin + Foyer Extérieur

Thank you for the wonderful review! We're glad the home was a perfect fit for your group and that you enjoyed the beautiful, spacious property—we'd love to host you again!

Thank you for your review! We're so glad you had a great time and hope to welcome you back for another stay soon.

Thank you for your kind review! We’re so glad you enjoyed the house and its great location during your stay.

Thank you so much for the amazing review! We're thrilled you enjoyed your stay and hope to welcome you back again soon!

Thank you for the wonderful review! We're glad you enjoyed the beautiful, clean home and our communication, and we appreciate your feedback about the driveway gate.

Thank you for your kind review! We’re so glad you enjoyed the house and had a great stay.

Thank you for your thoughtful review! We're glad the home was perfect for your family gathering and appreciate your helpful suggestions—we'd be happy to host you again!

Thank you for the great review! We're happy to hear you enjoyed the amenities and the location. Hope to have you back again soon!

Thank you for your kind words! We’re glad you enjoyed the spacious home and convenient location near the east side’s great spots. It’s wonderful to hear you had everything you needed for a comfortable stay.

Thank you for your kind words! We're thrilled to hear that you enjoyed the well-decorated home and the high-end amenities. The outdoor space is indeed perfect for relaxing and socializing with friends. We look forward to welcoming you back soon!

Thank you for your review! We're glad you enjoyed the house and its convenient location near downtown Austin. We’d love to host you again in the future!

Thank you for your kind words. We’re so glad the home and location worked well for your family gathering. We appreciate your feedback on the king bed and will keep this in mind for future improvements. We’d be happy to host you again anytime!

Thank you for your wonderful review! We're thrilled to hear that the house exceeded your expectations and that you enjoyed the space, kitchen, and game closet. It’s great that the location made it easy to explore nearby restaurants and activities. Hope to host you again soon!

Thank you for your feedback and for staying with us. We’re glad you enjoyed the home, and we apologize for the issues with check-in communication and the gate situation; we appreciate you sharing this so we can improve the experience for future guests.

Here’s a warm and professional response to the review: Thank you for taking the time to share your experience with us. We’re thrilled to hear that the property was clean and a great fit for your group! It’s wonderful to know you enjoyed your stay overall and found our team attentive. We sincerely apologize for the challenges you faced with the hot water and the door code. We appreciate your patience as we worked to resolve these issues, and we regret that the initial solution for the hot water did not fully address the problem. We also understand how frustrating it must have been to deal with delays in regaining access to retrieve a forgotten item. Please know that your feedback is incredibly important to us, and we will review our processes to ensure quicker and more effective resolutions in the future. Thank you again for your understanding, and we hope to have the opportunity to host you again soon!

Thank you for your thoughtful feedback! We're so glad you enjoyed the cleanliness and the neighborhood. We appreciate your notes on the beds, pillows, towels, and blankets – these details are important, and we’ll work on improving them. While I’m happy our team resolved the door code and TV issue quickly, I apologize for the initial inconvenience. We’d love to welcome you back in the future with these improvements in place. Thank you again for sharing your experience!

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations and appreciate the opportunity to clarify for future guests. The “For Sale” sign does not impact reservations, as the home remains fully operational and available for guest stays while it is on the market. Regarding access, once we were made aware of the front door concern, our team provided guidance to ensure entry. We also want to clarify that the driveway gate is fully operational. It should not have been left open, and we will ensure it is properly closed and monitored moving forward to align with the property description. We take pride in the homes we manage and the experience we provide. Your feedback has been reviewed internally so we can continue improving communication and presentation for future guests.