First, let me start by saying we knew nothing about the area we booked this house in. We had to abruptly travel to CA and just found a house that suited us for the first 4 days, and WHAT A GEM booked. The location; Pacifica, Half Moon Bay, the drive from San Jose to this area was so beautiful we had no idea we would be in an area like this. It is costly; however, we are from Texas where rental prices are shockingly less than here in CA. It was hard to swallow the cost, but we quickly realized this is everywhere in CA, not just this lovely home we stayed at in Half Moon Bay. The communication was immediate and 100% available at all times. They allowed us to drop our luggage at the house earlier than our check in time because we had medications that required refrigerated after traveling, even though the cleaners were still working on the house. There was an issue with the garage door closing on our last day and they had someone out within hours to fix it. The photos DO NOT do this property justice. The back yard, the fruit trees (apple, lime, and maybe lemon or orange) are amazing. There is an electric firepit, and you can hear the sea lions talking to each other all night. I loved everything about this place. The ONLY thing I would request that they fix is the record player in the house. As of our stay it didn’t have a needle and wasn’t functional for music, but that is minor compared to how great the home is. The garage is full of games for kids- basketball, foosball, etc.