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Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC

Galerie photos de l’hébergement Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC

Coin séjour
Intérieur
Cuisine privée
Cuisine privée
Coin séjour

Avis voyageurs

8,2 sur 10
Très bien

Points forts

  • Détente assurée
    Bien noté pour son confort, les voyageurs s’y sentent comme chez eux.
  • Jardin privé
    Une perle rare : détendez-vous dans le jardin privé et paisible.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Brooklyn Children's Museum
3 chambres2 salles de bain10 personnes

Équipements populaires

  • Parking sur place
  • Lave-linge
  • Climatisation
  • Jardin
  • Wi-Fi gratuit
  • Sèche-linge

Découvrir la zone

Afficher la carte
Brooklyn, NY
  • Place, Brower Park
    ‪3 min à pied‬
  • Place, Brooklyn Children's Museum
    ‪5 min à pied‬
  • Place, Jardins botaniques de Brooklyn
    ‪10 min en voiture‬
  • Airport, New York, New York (JFK-Aéroport international John F. Kennedy)
    ‪38 min en voiture‬

Chambres et lits

3 chambres (10 personnes)

Chambre 1

2 lits doubles

Chambre 2

2 lits doubles

Chambre 3

1 lit double

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Jardin
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC

This spacious 3 bedroom apartment is a private house located in an up and becoming neighborhood just a short 7-minute walk to the subway. This subway station gets you to midtown Manhattan in 35 minutes. There is also plenty of grocery stores, restaurants, and convenience stores in the area. Rochester Park is a beautifully redone park just 2 short blocks away.

We are more than happy to help with any needs and concerns. We are always around and available if need be. Please don't hesitate to contact us.

One of Brooklyn’s unsung hot spots, Crown Heights offers easy access to some of the borough’s preeminent institutions: it borders the Brooklyn Museum and the Brooklyn Botanic Garden, and is home to the Brooklyn Children’s Museum. Known for its populations of Hasidic Jews and Caribbean immigrants, the neighborhood features a mix of cultures—and some very tasty restaurants. Every September the spectacular West Indian American Day Parade draws revelers to the area.

7 minutes walk to Utica /avenue /subway Station

20 minutes to downtown Manhattan.

THIS LISTING USES HAPPY GUEST FOR ARRIVAL INSTRUCTIONS AND PRE-ARRIVAL GUEST VERIFICATION. ARRIVAL INSTRUCTIONS TO CHECK-IN ARE MADE AVAILABLE ONLY AFTER GUESTS COMPLETE THE PRE-ARRIVAL ONLINE CHECK-IN WHICH INCLUDES A RENTAL AGREEMENT, IDENTIFICATION VERIFICATION, AND SECURITY DEPOSIT. GUESTS WHO BOOK AND DO NOT COMPLETE THIS STEP WILL NOT RECEIVE ARRIVAL INSTRUCTIONS OR A REFUND. HAPPY GUEST IS A THIRD-PARTY WEB-BASED PLATFORM THAT IS EASY TO USE AND DOES NOT REQUIRE ANY APPS TO BE DOWNLOADED. IT IS VERY NICE, EASY, AND USER FRIENDLY.

Ajoutez des dates pour connaître les prix

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  • Cuisine
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8.8 sur 10, Excellent, (9 avis)
Bright & Cozy 3Bd Brooklyn Getaway

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs
Easy Check-In Process for your rental agreement, ID verification and security hold.
It’s just like when you check in at a hotel and give your ID and security deposit to the front desk, except our front desk is online!
It's super easy to complete on your phone! We use a web-based system called Happy Guest.

Informations importantes

À savoir absolument

Hébergement n° 4186646vb
Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Brooklyn

À Brooklyn, cette maison de vacances vous promet de passer un séjour exceptionnel. Les célèbres Brooklyn Cruise Terminal (port de Brooklyn) et South Street Seaport valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Prospect Park et Washington Square Park. Consultez l'affiche de l'emblématique Barclays Center et prévoyez du temps pour passer par l'agréable Centre culturel Lincoln Center for the Performing Arts, attraction prisée des environs.
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Carte
Brooklyn, NY

À proximité

  • Brower Park - 3 min à pied - 0.3 km
  • Brooklyn Children's Museum - 5 min à pied - 0.5 km
  • Jewish Children's Museum - 11 min à pied - 1.0 km
  • Ebbets Field - 10 min en voiture - 2.9 km
  • Jardins botaniques de Brooklyn - 10 min en voiture - 2.5 km

Comment se déplacer

  • Station de métro Kingston - Throop Avenues - 9 min à pied
  • Gare de Nostrand Avenue, Brooklyn - 13 min à pied
  • Aéroport de New York LaGuardia (LGA) - 41 min en voiture

Restaurants

  • ‪Pando’s Creperie & Cafe - ‬6 min à pied
  • ‪Cafe Imanuel - ‬8 min à pied
  • ‪New Kingston Pizza - ‬7 min à pied
  • ‪Mozzerella - ‬8 min à pied
  • ‪Greyz Bistro - ‬5 min à pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC ?

À partir du 29 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC le 10 janv. 2027 commencent à 323 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Charming 3-Bedroom House in Delightful Brooklyn with Wi-Fi & AC ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Vos vacances à Brooklyn commencent ici ! Cette maison de vacances se trouve à 3 km de Prospect Park et à 3,3 km de Barclays Center. Pont de Brooklyn et One World Trade Center sont également à 10 km de distance. Station de métro Kingston - Throop Avenues est à 9 minutes à pied et Station de métro Kingston Avenue est à 10 minutes.

Avis

8,2

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 18 avis sur 41.
Note des voyageurs de 8 (Bien), d’après 13 avis sur 41.
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 41.
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 41.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 41.

8,8/10

Propreté

8,8/10

Arrivée

9,0/10

Communication

7,8/10

Emplacement

8,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Marwane Z.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great place with comfortable amenities served me and my friends really well for a long weekend. Would definitely come back!
Séjour de 3 nuits en février 2026
Avis vérifié

10/10 Excellent

Jr C.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Very good host. Was able to accommodate us very well
Séjour de 4 nuits en novembre 2025
Avis vérifié

10/10 Excellent

Evan C.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Very spacious and great place for my group of friends to stay! We all were very comfortable and enjoyed our stay. It’s a few minutes walk to a subway station. When we arrived the place had not been cleaned yet but the host quickly resolved the issue and we had no further issues. This is not in the best area of town so be aware if you plan to arrive late at night. However we had no problems during our stay! Would stay again
Séjour de 3 nuits en décembre 2025
Avis vérifié

10/10 Excellent

Barry G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This property was clean, roomy, and easily accessible via subway, and an easy UBER/Taxi from JFK. We were 5 adults and 1-12 year-old. The host was exceptionally responsive.
Séjour de 3 nuits en octobre 2025
Avis vérifié

8/10 Bien

Dion W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We stayed here while attending a family funeral, and the place met our needs. It was clean, had enough bed space for our family, and the location was very convenient — close to everything in Brooklyn.Parking was not an issue at all; we were able to park our rental car right in front with no problems.There were a few cosmetic things that could be improved, such as the flooring, and having more towels would have been helpful. However, the washer and dryer made it easy to wash towels overnight. A coded lock instead of physical keys would also be a nice upgrade.Overall, I’d rate the stay about a 8.5 out of 10.
Séjour de 3 nuits en janvier 2026
Avis vérifié

8/10 Bien

Peter S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice house in Brooklyn

We had a good stay in Brooklyn in this lovely space.
Séjour de 3 nuits en février 2025
Réponse de VrboOwner le 3 mars 2025
Thank you for your review! We’re glad you had a good stay and enjoyed the space. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your feedback. We’re always looking to improve and provide the best experience possible
Avis vérifié

10/10 Excellent

Mosch M.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

Great little spot in Brooklyn

You’re about a 45 minute subway ride to anywhere in manhattan, quick 7min walk to the station. Food and delis all around this location. Good spot for a large family needing a budget friendly choice near the city!
Séjour de 6 nuits en avril 2025
Réponse de VrboOwner le 15 avr. 2025
Thanks, Andrew! So glad you found our Brooklyn spot both convenient and budget-friendly—perfect for big families wanting easy access to the city without the Manhattan price tag. Come back anytime! Best, Sam Guest Experience Manager
Avis vérifié

10/10 Excellent

Karen Q.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Brooklyn Getaway

Came after Christmas for a few days to explore Chinatown in Queens and Manhattan. Great location, and excellent large space for the six of us with room to spare! Wonderful neighborhood restaurants within walking distance and many markets close by. Would definitely stay again!
Séjour de 2 nuits en décembre 2024
Réponse de VrboOwner le 12 janv. 2025
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the spaciousness of the apartment and the vibrant local neighborhood with its amazing restaurants and markets. It’s great that the location worked perfectly for exploring Chinatown in both Queens and Manhattan. We’d love to host you again anytime!
Avis vérifié

6/10 Satisfaisant

Dauna A.

Les points forts : Propreté, arrivée, exactitude de l’annonce
The area was a bit nerve wracking as we were in a neighborhood I wasn’t very comfortable with. The host didn’t remedy the shower situation of it not working til the 3rd day of our stay … the washer didn’t work…It was clean and comfortable but disappointing we didn’t have fully working shower and there were no washcloths or hand towels..
Séjour de 3 nuits en novembre 2025
Avis vérifié

8/10 Bien

barry l.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Les points faibles : Emplacement

Stay

Excellent place Great communication Just noisy from the street Bus stop in front of apartment
Séjour de 4 nuits en mai 2025
Avis vérifié

10/10 Excellent

Hilliard S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay in BKN

Had a great time with friends in Brooklyn. The VRBO was really nice. The actual property is a little bit away from the public-facing address, which the host will ask if you’re okay with after you book. The area is definitely not bourgeois but we had no issues despite looking like we were lost (haha).
Séjour de 3 nuits en mars 2025
Réponse de VrboOwner le 30 mars 2025
Hey there! So glad you and your friends enjoyed your stay in Brooklyn Thanks for the awesome 5/5 review—means a lot. I always check in with guests after booking to make sure they’re cool with the property’s actual spot being a little different from the listed address, so I’m happy that worked out for you. The area’s got its own vibe—not super fancy, but it’s real—and I’m glad you had no issues, even if you felt a bit like fish out of water. Hope to host you again sometime!
Avis vérifié

10/10 Excellent

melissa h.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect for our 7 day trip

Property was very clean Spacious and comfortable. Beds had nice linen w/nice size bedtooms. Kitchen everything we needed. Subway few blocks 9 min walk. Bus pick up at front door. Deli and matkets close by.We had issue w/washer but was fixrd quickly. Response by text was very quick. We would stay here again!
Séjour de 7 nuits en juillet 2025
Avis vérifié

10/10 Excellent

Sincere T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing‼‼

Great space , great communication!!
Séjour de 2 nuits en janvier 2025
Réponse de VrboOwner le 27 janv. 2025
Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed the space and appreciated our communication. Creating a seamless and enjoyable experience for our guests is always our top priority. We’d love to welcome you back in the future!
Avis vérifié

8/10 Bien

Bridgitt J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Just the right location

This property served me and my family well. Being from Brooklyn originally, I was a little skeptical of the location. To my surprise, the neighborhood was quieter than expected and the property exceeded my expectations.
Séjour de 2 nuits en janvier 2025
Réponse de VrboOwner le 14 janv. 2025
Thank you for your thoughtful review! We’re so glad the property exceeded your expectations and that you enjoyed the quiet neighborhood. It means a lot to us that it worked well for you and your family. We’d love to host you again!
Avis vérifié

10/10 Excellent

Vicki B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Crown Heights Stay

Check in was easy, and listing is just like the pictures. Plenty of clean towels available. Wish we had thicker blankets/comforters, the linens were on the thinner side for winter in NYC. Also, a curtain covering the glass doors dividing the front bedroom and living room would be nice for some privacy. Overall, for this price, the stay was just right for a weekend in Brooklyn!
Séjour de 2 nuits en janvier 2025
Réponse de VrboOwner le 23 janv. 2025
Thank you for your feedback! We’re glad you enjoyed your stay and found check-in easy. We appreciate your suggestions about the blankets and curtains; we’ll look into making these improvements. It was a pleasure hosting you, and we hope to welcome you back soon!
Avis vérifié

8/10 Bien

Michael O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great place that was a short walk from the train, making it really accessible to all of New York! Was perfect for a place to crash as we explored the city.Only things were that there were cracks in the floorboards, leading to regular ants and no cleaning supplies help clean them up (we had to buy some). Also, the in-unit washer and drier must’ve been unplugged because they did not work.Super nice space though and besides those small things we had a great time!
Séjour de 3 nuits en juillet 2025
Avis vérifié

8/10 Bien

Dom N.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Space itself was spacious and comfortably fit our group of 7. It was well maintained, offered some kitchen cleaning supplies, and the in-unit W/D was very useful.There was a minor confusion with the booking address, as the one listed on the Vrbo differed from the one listed on the booking management platform that was sent to us to check-in.The front bedroom does face a main street, which was noisy depending if it's a weekend/weekday, so something to consider if you're a light sleeper!
Séjour de 4 nuits en juin 2025
Avis vérifié

8/10 Bien

Benita C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Comfortable family hangout

We stayed there with our adult children and their partners. The space was just as it was described and a comfortable place to hang out. The only hiccough was with privacy and the front bedroom. It's separated from the family room by a glass door. We managed a temporary solution. Eli was very responsive when we needed the radiators adjusted. I would definitely stay again if I needed to be in the area.
Séjour de 3 nuits en mars 2025
Réponse de VrboOwner le 15 avr. 2025
Thank you, Benita! We’re so glad you and your family felt comfortable and enjoyed the space. We appreciate the feedback on the glass door and will look into a more permanent privacy fix. We’d love to host you again anytime! Best, Sam Guest Experience Manager
Avis vérifié

4/10 Médiocre

Michael A.

Les points faibles : Propreté et exactitude de l’annonce
This was a family break for 6 & we chose this property for its size & transport links. We could only check in (C.I) & receive key pick up details on the day of our arrival and it had to be done online. C.I time was 4pm but there was possibility of earlier C.I at 3pm. C.I process was clunky & inflexible and we didn’t get access to do around 2 hours despite contacting the owner.The apartment itself was fine for what we needed, it would be a busy break so we didn’t need the Hilton. On the 1st night both my daughters said they heard scratching within the walls which they believed was a rat/rats. On the 2nd night my wife was in the apartment alone & also reported hearing what she believed was a rat scratching in the walls. We decided we could probably put up with that as we weren’t in much & it wasn’t actually in the property. On the 3rd night everyone had gone to bed bar me as I sat on the settee there was a loud screech and a rat ran across the kitchen/dining area. I msgd the owner who apologised & offered to get pest control the following day. Due to the possible health risks I booked a hotel & informed him we would be leaving the following morning. After further contact with the owner, I don’t believe any clean up/pest control was done for at least a couple of days & we received mixed msgs from the owner who at one point claimed to have no knowledge of the rat issue. Please get written assurances if you’re staying here, that theres no rats Wealds disease is deadly.
Séjour de 5 nuits en avril 2026
Avis vérifié

4/10 Médiocre

Sebastian A.

Les points forts : Propreté
Les points faibles : Arrivée et communication

Review

Electricity fully off upon check-in, had to call VRBO to get in touch with property after listed #s didn’t work. Property quite loud - radiator, people above, etc.
Séjour de 3 nuits en mars 2025
Avis vérifié

8/10 Bien

Clarissa L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Fancy House for friends

The house is 7 minutes on foot to the subway but during the night there is noise due to the position. The bathrooms are small a little but they were very cleaned. You will find every comfort in this apartment and it is perfect for 6-8 people. The only defect is that sunlight come across the windows due to the lack of curtains and in the smallest bedroom it was cold because you can’t close the window.
Séjour de 8 nuits en octobre 2024
Réponse de VrboOwner le 16 déc. 2024
Thank you for your feedback! We are glad you liked the comfort and cleanliness of the apartment. About the issues you mentioned: we installed curtains for a better privacy and light control; fixed the window in the smallest bedroom; and, finally, we added a split-unit AC and heating for year-round comfort. We look forward to hosting you again!
Avis vérifié

10/10 Excellent

Kate L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Good size, just what you need!

Comfy beds, clean apartment, all the basics you could need... We had an issue with the fridge but the property manager took action right away and kept us in the loop. Very good communication. There's a cute grocery down the block and the subway is like a 5 minute walk. The neighborhood isn't fully gentrified-- don't be imagining yourself sipping espresso at the local Cafe. But we felt safe and welcomed.
Séjour de 4 nuits en décembre 2024
Réponse de VrboOwner le 14 janv. 2025
Thank you so much for your kind words! We’re thrilled the property exceeded your expectations and that you found the neighborhood quieter than expected. It was a pleasure hosting you and your family, and we’d be happy to welcome you back anytime!
Avis vérifié

8/10 Bien

Foyaz A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Overall a good solid property

Overall good solid property, but needed a few minor touches to make it perfect for example:Toilet seats does not fit properly on one of the toiletsNo privacy curtain or blind for the double doors in the main bedroom to the living room Some of the blinds do not come all the way down.Windows partly opened and cannot be closed all the wayNo hangers to put clothes in the closet No ironing board Clock in kitchen has no battery Poor quality tissueOnly 1 kitchen roll provided Gaps in the floor boardsNo dust pan and brush to pick up the dirt The host was a very good communicator and would definitely recommend.
Séjour de 8 nuits en avril 2025
Réponse de VrboOwner le 17 avr. 2025
Thank you so much, Foyaz, for your thoughtful review and for staying with us! I’m really glad to hear you enjoyed the property overall and appreciated our communication—that means a lot. We also truly value your detailed feedback. You’ve pointed out several helpful touches that can really elevate the guest experience, and we’ve already begun addressing them to make sure future stays are even better. Your notes about the curtains, blinds, hangers, and other small details are spot-on, and we’re on it! Thanks again for the recommendation—we’d be happy to host you anytime you’re back in the area. Best, Sam Guest Experience Manager
Avis vérifié

6/10 Satisfaisant

Marie B.

Les points forts : Propreté et arrivée
Les points faibles : Emplacement et exactitude de l’annonce

Location not accurate

The property itself is okay, but the two main problems were:1. The address shown in the check in system ”Happy Guest” is different from the official address in VRBO and outside the circle shown when you book on VRBO.2. The AC was not working and not fixed permanently. It worked for an hour after the handyman reset the breaker and then stopped working again. I messaged the owner again but didn’t get anymore help. A past review from February also talks about problems with the unit, so this is not a new issue.Before the AC problems, the host replied quickly and let us check in early, which was appreciated.
Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 14 juil. 2025
We’re genuinely disappointed by this review, especially since it misrepresents what actually happened. To clarify: the property location is exactly as listed on Vrbo. We use a smart guest check-in system that displays our private address only after booking, for guest privacy and security—just like many vacation rentals. The house is not outside the booking map zone, and this guest arrived without issue and checked in early (per their request), which we happily accommodated. As for the AC, we responded immediately and had a professional on-site within hours, who temporarily resolved the issue. When the breaker tripped again, the guest didn’t request another service visit—instead, she called and threatened to leave a bad review unless she was given a refund. Unfortunately, this was after she had already completed her stay. We take guest comfort seriously, and have since replaced the breaker to fully resolve the issue, but we will never reward threats or dishonest reviews.
Avis vérifié

6/10 Satisfaisant

Alex G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

No heat at first

We stayed in the middle of winter and the apartment had not been winterized. The a/c units were still in the windows, causing massive drafts and the mini-split unit was not functioning. The radiators were also off. The property manager was very responsive and did eventually get the radiators working, but the mini-split never did much, even when they finally got it blowing air. The.place was otherwise nice and well appointed but one full night and part of a day without heat during a snowstorm soured the experience. No refund was offered either.
Séjour de 2 nuits en février 2025
Réponse de VrboOwner le 10 févr. 2025
We always strive to provide a comfortable and welcoming stay for our guests, and we responded immediately when this guest reached out about the heat. The radiators were fully functional and working shortly after their message, though they may have needed some time to warm up, as is normal in winter weather. It’s worth noting that this guest had already tried to negotiate a lower price before booking, which makes their complaint—and expectation of a refund—even more puzzling. While we understand that travel experiences can sometimes have small inconveniences, we believe in fairness for both our guests and ourselves. We appreciate honest feedback and are always here to help, but we also believe that reviews should reflect the full picture, not just a desire for a discount after the stay.

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