Thank you for your wonderful review! We're so glad the home's location made it easy for your family to enjoy the beach and pool. We appreciate your kind words and look forward to welcoming you back again soon!
-RealJoy
Everything went seamlessly with this stay. The host was excellent and patient with me asking questions prior to arrival and the home was as expected so we didnât need them throughout the stay!!
We enjoyed our stay! There was plenty of room for our large extended family. The property was clean and inviting. We loved the private beach access, which made it easy to come and go. We would recommend it to any large group. We made the best memories and canât wait to do it again.
Amy, thank you for your 5-star review. We're pleased the space and private beach access worked well for your large family. Itâs wonderful to know you made great memories, and we look forward to welcoming you back!
This is the second time we stayed at the property. This was a new management company. Their communication was great! The home was clean especially the kitchen appliances. The kitchen drawers and some of the dishes needed cleaning, but Iâm thinking previous guests were part of the problem. I was a little surprised with a home that size, only one kitchen towel was provided and one roll of toilet paper per bathroom. The communication informed us that there wouldnât be enough supplies for the stay, but for the price of the home that seemed a little cheap not to furnish another roll of toilet paper.
Becky, thank you for your feedback! We understand your concerns regarding the kitchen supplies and hygiene items, and weâll take your comments into account to enhance our guest experience. We appreciate your loyalty and hope to welcome you back for a third stay!
The house was not clean at all. There is mold in the kitchen on several ceiling spots. We emptied the dehumidifier twice daily so there is obviously a humidity problem. The kitchen and living area is on the third floor. There is an elevator that has the breaker turned off so is not usable. You cannot use the garage because the garage door doesnât work. The oven and stove has an awful gas smell when using. You cannot use either beach service Real Joy recommends because the house is not directly on the beach. The location is wonderful but house not worth what we paid.
Thank you for your feedback. Weâre sorry the home did not meet your expectations and appreciate you bringing these concerns to our attention. Our listing does state âsteps to private beach accessâ and does not advertise the home as directly beachfront. Because the nearby beach is private, beach vendor options may also be limited. Our listing also states: "Please note there is no elevator at this property." We have shared your concerns regarding the cleanliness, humidity, appliances, and the garage door. We appreciate your comments and are glad you enjoyed the location.
-RealJoy