House was what was advertised, pretty good condition, could use some updating but was fine for what we needed. Check in process was good for most but make sure to use while first names next time(Brad-Bradley, Pat-Patrick etc..) few had issues getting in
The house was definitely big enough for our entire group. It was disappointing that it did not have more of a game room like all other properties that we have stayed at Champions Gate. We were very disappointed in the bedroom listings. 3 of the rooms had all twin beds and 2 of them were supposed to have a twin and a double. All other bedrooms did not have an actual mattress on the bed, they had a foam topper on them. Therefore sleeping in this house for 10 days was HORRIBLE.
This property on the outside looks beautifulâŠThe mattresses in all the rooms except for one room was extremely hard to sleep onâŠI paid to have the pool heated and it barely worked..The maintenance pool people came 4 days in a row and we werenât able to use the pool for hoursâŠThe last night the pool guys left the water hose in the pool with cold water and we were able to use the pool at all on Thursday. The furniture was broken at the table and it had a hole in the walls and when wr tried to call no one answered. This home was not as expected for this priceâŠ
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
For a couple of years in a row, we have supposedly been supplied pool/spa heat- it has not happened. (We heard during our stay this past week, that the spa has not worked for years!! Your company does not seem bashful in still asking for pool heat charges.Your staff, in office and in maintenance, have been very helpful, but somebody needs to red-flag the pool/spa at Myrtlewood!!!
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
For a couple of years in a row, we have supposedly been supplied pool/spa heat- it has not happened. (We heard during our stay this past week, that the spa has not worked for years!! Your company does not seem bashful in still asking for pool heat charges.Your staff, in office and in maintenance, have been very helpful, but somebody needs to red-flag the pool/spa at Myrtlewood!!!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Rental was good apart from a couple minor things( broken pool stick, broken pool net, dining room chairs need the cushions reattached, broken pool lounger. Lots of room
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Home was great...and very convenient to 2nd home we rented. Pool/hot tub HEAT never worked, in spite of service call saying it was working....and this was FREE per our rental agreement...but no refund offered.
We had a great time, and customer service was great
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Every thing was great
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