~Rénové récemment~ Retraite confortable à Butler. Famille et animaux acceptés !

Thank you for your feedback and for highlighting the aspects of the home you enjoyed, including the recent renovations, comfortable beds, and effective air conditioning. We were disappointed to read your comments regarding cleanliness, as maintaining a clean and welcoming home is a top priority for us and our property consistently receives excellent cleanliness ratings from guests. After receiving your review, we conducted an additional inspection of the home and shared your concerns with our cleaning team. As our property is located in a wooded area, occasional spiders can sometimes find their way indoors despite regular pest control treatments, but we agree that spider webs should be removed before each arrival. We have also addressed your comments regarding the washing machine, furnishings, and other areas you mentioned to ensure our standards are met. We appreciate you taking the time to share your experience, as guest feedback helps us continue improving the home for future visitors.

We’re sorry to hear this guest was disappointed with their stay. Our home is professionally cleaned after each visit, and we take cleanliness very seriously. The property has consistently received excellent reviews and five-star ratings on other platforms, and we’re proud that most of our guests comment on how clean and comfortable it is. We immediately addressed the few minor maintenance items mentioned, though our team did not find evidence of the concerns described here. We appreciate all feedback as it helps us keep the home in great condition for future guests.