Cabane romantique et cosy • Vues montagne A+ • Balancelle • Jacuzzi • Foyer • Privé & central

Thank you for the feedback and for highlighting the cleanliness and comfort inside the cabin! We maintain a regular lawn care schedule, but during certain times of the year, growth can certainly outpace us. We always encourage guests to reach out with any concerns during their stay—had we known, we would have addressed the overgrown brush immediately. Regarding our pricing, we aim to offer a fair value while adjusting for high-demand periods like October. We appreciate your constructive feedback and are glad you had an enjoyable stay overall.

Thank you for your feedback and for choosing to stay at our cabin! We're glad you found the cabin clean and appreciated our prompt communication. We understand that having a few basic cooking essentials can make a stay more convenient. While our listing noted that guests should bring their own supplies, we always appreciate constructive feedback. We've now added a spice rack stocked with 16 common spices to enhance the guest experience.

Thank you so much for the wonderful review! I'm thrilled that the cabin was exactly what you were looking for. It's great to hear you enjoyed the location, the mountain views, the cleanliness, the layout, and amenities like the hot tub and charcoal grill. Thank you as well for mentioning the fire pit area. I appreciate the feedback, and the lawn and outdoor spaces are maintained on a regular schedule. The area was serviced shortly after your stay, and I'll continue working with my maintenance team to ensure it stays in great condition. I'm also glad we were able to resolve the issue you encountered quickly. I always want guests to know they can reach out during their stay so I can help make their experience as enjoyable as possible. It was a pleasure hosting you both, and I'd love to welcome you back the next time you're visiting the Smokies!

Thank you for your review! We’re so glad you enjoyed the incredible views, our communication, and cozy amenities. We really appreciate your feedback and wanted to share a few quick notes for future guests: The Road: As mentioned in the listing, the last 0.3 miles are unpaved. While standard cars usually do fine, an SUV/higher-clearance vehicle is definitely advised—especially after heavy rain. Towels: We aim to stock plenty of towels for every stay, but we’re always happy to deliver extras anytime if you need more! TP & Dogs: We haven't had complaints about these before, but I’ll certainly look into them. Thanks again for staying with us—we’d love to welcome you back anytime!

I'm sorry to hear the cabin didn't fully meet your expectations. If you had reached out during your stay, I would have been more than happy to address your concerns. I have regular lawn maintenance scheduled, and it happened to be completed immediately after your stay. I have also followed up with my maintenance team regarding both the lawn and the hot tub. The hot tub is cleaned and the water is changed after every guest, so the condition you described is certainly not what we expect. Regarding the access road, the final 0.3 miles being gravel is disclosed in the listing. While it can be a bit bumpy, it is a very short stretch, and many guests feel the peaceful setting and mountain views are well worth it. I'm genuinely sorry your experience didn't reflect the standard I strive to provide. Fortunately, the vast majority of my guests comment that the cabin matches the listing and that they have a wonderful stay. I truly wish I had the opportunity to resolve these concerns while you were here, and I hope you'll consider giving us another chance in the future.