Studio | Alpenglow Lodge | Balcon privé avec vue montagne | Salle de sport | Emplacement idéal

Thank you for your review Jennie! We're so glad you enjoyed your stay and appreciate your note for future guests regarding parking prices. We hope to welcome you back to Whistler again soon!

Thank you for your feedback, Julie! We are so pleased to hear you enjoyed your stay and the location of the property. We appreciate your understanding with the pool being under construction and we do apologize you didn't get to experience these facilities during your stay. We hope to welcome you back to Whistler again soon!

Thank you for the amazing review Sarah! We are glad to hear you enjoyed the lovely Mountain views. We would be delighted to host you again in the future!

Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed the Alpenglow's fantastic location in the heart of Whistler Village and found it convenient for exploring everything the area has to offer. We also appreciate your comments regarding the suite. Guest feedback is invaluable as we continue to improve the property. We're happy to let future guests know that the toilet issue has now been repaired. We have also shared your additional suggestions regarding the air conditioner, storage, and overall updates with the property owner for consideration in future improvements. Thank you again for staying with us, and we hope to have the opportunity to welcome you back to Whistler in the future.

Thank you so much for your review. We are happy to hear that you enjoyed your stay so much and we hope to be able to host you again in the future.

Thank you for the lovely review Nick, we are happy to hear you enjoyed your stay!

Thank you for your kind review, Matt. We are so glad you enjoyed your stay and all the amenities that this property has to offer. We hope to welcome you back to Whistler in the future.

Thank you so much for your wonderful review. We hope that you enjoyed your stay with us in Whistler and we hope to host you again soon!

Thank you for your feedback. We appreciate your suggestion regarding the access instructions. We provide detailed arrival information prior to check-in, including separate codes for building access and unit entry, and will continue to review our communication to ensure it is as clear and easy to follow as possible. We appreciate your comments and hope you enjoyed the rest of your stay!

Hi Ryan, thanks for your review! The fireplace is so cozy- we are glad you enjoyed your vacation in Whistler over Christmas!

Thank you for taking the time to review Dan. We're glad to hear that you enjoyed your stay and we look forward to welcoming you back soon!

Thank you for the wonderful review of this studio located at #318 Alpenglow, Melanie. We are thrilled your family and youself enjoyed the location and didn't mind the size of the space. We hope to host you again in Whistler!

Thank you for the kind review Mike! We're so glad to hear you enjoyed your stay. Hopefully we can host you again in the future!

Hi Sondra, Thank you for your feedback! We're so glad to hear you enjoyed the pool and the location during your stay. We're sorry to learn that the stove and toaster were not functioning properly. After reviewing your reservation, we didn't find any communication about this issue. Had we been informed, we would have promptly addressed it and provided alternative appliances to ensure your comfort. Regarding the fitness center, it is managed by the complex, but we do apologies that this was not up to your standards. We also appreciate your comments about the unit, and we’ll share them with the homeowner for consideration in future updates.Thank you again for your review.

Thank you so much for taking the time to review our unit Patricia! We appreciate the kind words about the location. Thank you for writing about the parking. Like most stalls in Whistler, the underground parking is tight, however we should clarify that in the description and we apologize for that. Thank you again for being a great guest and we hope to host you again in the future!

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations. We’d like to clarify a few things regarding your stay. Our team is available daily from 8am to 8pm to assist with any concerns, and we also provide an after-hours line for emergencies. Unfortunately, we did not receive any communication from you during your visit, which limited our ability to address and resolve these issues in real time. The coffee table from the home has since been removed and replaced. Had we been made aware of this throughout your stay our team would have been able to resolve in a timely manner. At check-in, we provided four towels along with complimentary laundry detergent, allowing guests to refresh towels as needed during longer stays. We're always happy to resupply or assist further when contacted. As advertised at the time of booking, the pool is not currently available for use, however the hot tub is in functioning order. We strive to maintain a clean and comfortable environment for all our guests, and we take your comments seriously. Once again, we are sorry that your expectations were not met and assure you that had we been contacted throughout your stay we would have been able to resolve some of these concerns.

Thank you for your great review Sebastien!

Thank you for your wonderful review Kaley! We're so glad you enjoyed the clean and comfortable unit, incredible location, and convenient amenities. It's great to hear you appreciated the peaceful setting while still being close to everything. We're delighted you enjoyed the Aveda products as well and would love to welcome you back to Whistler again!

We are glad the property worked for you! We hope to welcome you back.

Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the location, found the access convenient, and had a positive experience with the front desk staff. We appreciate your thoughtful suggestions regarding the suite and amenities. We'll be sure to share your comments with the owner as we continually look for ways to improve the guest experience. Thank you again for staying with us, and we hope to have the opportunity to welcome you back to Whistler in the future.