2/10 Horrible
Teresa S.
23 août 2025
Shady host. Only toilet not working on arrival. Would not flush. Plumber came that night& fixed it. (So he can affirm flush button was not responsive.) Not working the following morning. Would Stop flushing and then suddenly work. but 90% of the time no response. Left phone messages & messaged thru app. No response for 36 hours. Spent 43rd anniversary waiting in unit for a plumber who never came. Left message w/ host that we would have to leave the next morning if toilet was not fixed. No response so packed & left. Host finally answered the phone and said maid was on the way. Tells me they took the time to book housekeeping, but not plumber or call back. Requested refund, at least partially for inconvenience and early exit due to lack of functioning toilet. Refused & denied the toilet was not working, based on their ability to take a video of working toilet after we left. Also, freezer would not freeze or keep things frozen. Very unsanitary all around. And a parking nightmare. Learned a great lesson. If something is not working video it.
Teresa S.
Séjour de 3 nuits en août 2025