10/10 Excellent
Randi M.
28 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Customer ser
So this review may be a little strange but I think it is going to be valuable for future individuals looking for a place. I put 5 stars for everything because I want to make sure this is seen however we didn’t actually end up staying here as we had planned. Due to a comedy of errors and issues, through no fault of the host or our own we ended up not staying at this property. We did see it and everything matched the description very well as far as the description of the property, location, etc. I won’t share the private details here because well, they’re private lol but what I want to highlight was the owners professionalism and courtesy during the process. It was easy to reach out to him, he was extremely accommodating and helpful and due to the circumstances was able to help us find alternative options. He responded promptly and addressed questions in real time.I say this because I think the customer service aspect of VEBO is often under recognized and I want prospective renters to know they are in safe, respectful hands of someone who is dedicated to making things right over the almighty dollar. We were sad plans had to change but thankful to the host For his professionalism. when we come back to the area we will book with him first solely because of this.
Randi M.
Séjour de 3 nuits en avril 2025
