REGARDEZ ! Studio en centre-ville de Hilo : vue lagon, piscine, clim

We are so glad the condo worked well for your visit, and that you had a nice time exploring East Hawaii. Please keep us in mind for future visits to Hilo! Warmest Aloha, The Salt Water Hawaii Crew Salt Water Real Estate, Hilo & Poipu, HI

Mahalo nui for your review! We are delighted that you enjoyed your stay, and look forward to seeing you again - when the weather is cooperating :-) Warmest Aloha, The Salt Water Hawaii Crew Salt Water Real Estate, Hilo & Poipu, HI

Mahalo for your review! Come back anytime :-) Warmest Aloha, The Salt Water Hawaii Team Salt Water Real Estate, Hilo & Poipu, HI

We're so happy that your nephew enjoyed the condo. We look forward to hosting him again soon! Warmest Aloha, The Salt Water Hawaii Reservations Crew Salt Water Real Estate, Hilo & Poipu, HI

We love to hear the p-word :-) Come stay again, anytime! Warmest Aloha, The Salt Water Hawaii Crew Salt Water Real Estate, Hilo HI

We're so happy you enjoyed your stay. We hope we can host you again next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Reservations Crew Salt Water Real Estate, Hilo HI

Mahalo nui for your review. Come stay again anytime! Warmest Aloha, The Salt Water Hawaii Crew Salt Water Real Estate, Hilo HI

Mahalo for your review, Hilary. We're so happy you enjoyed the condo and location. Come stay again, anytime! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for your feedback. You are correct - our reservations office voice mail does specify that it can take up to 24 hours to receive calls back about reservation inquiries. It also states that if you are a current guest and need assistance, please reach out to your guest relations contact at . We are very clear about communications at every stage of the booking process. In addition to our reservations office voicemail, we provide your guest relations contact phone number in your VRBO confirmation, the deposit received confirmation that we email as soon as your reservation is confirmed, in your balance payment processed email, and in both copies of your arrival instructions, sent at 30 and 7 days before arrival. I see you were about a week late with your balance payment. When it was finally received, we sent your first copy of your arrival instructions immediately. The second set of arrival instructions was sent 7 days prior to checkin, right on schedule. We are very sorry that you missed all of these important communications. We have honed our procedures and practices over the many years we have been in the hospitality industry, but for the smoothest operations guests should read and follow the instructions that we provide over and over again. Warmest Aloha, The Salt Water Hawaii Reservations Crew Salt Water Real Estate, Hilo & Poipu, HI

Mahalo for your review. We'll pass along your suggestion about the lighting to the condo owners :-) Warmest Aloha, The Salt Water Hawaii Reservations Crew Salt Water Real Estate, Hilo HI

Mahalo for your review and kind words, Bill. We hope we can host you again next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo nui for your review, Nicole. We'd love to host you again, anytime! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo nui for your review, Stephanie. We're so glad you enjoyed your stay and are honored that you would recommend us!! We hope to host you again next time you visit Hilo town :-) Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

We are so happy that you enjoyed the beds and AC (a rare amenity in our area!) We do our best to provide clear details about the parking in our arrival instructions, but we are only a text away if you run into any difficulty. We apologize that the lighting and the soap we provide were not to your liking. There is a Long's Drugs just past the parking lot with many toiletry options :-) We hope we can host you again next time you visit Hilo! Warmest Aloha The Salt Water Hawaii Reservations Crew Salt Water Real Estate, Hilo HI

Mahalo nui for your review and kind words, Bill. We are thrilled that you enjoyed your visit, and we hope to host you again next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for the 5 Star review, Christoph! Aloha, The Salt Water Hawaii Crew

Mahalo for your review, Martin. We're so happy to hear that you enjoyed the condo and the convenience of being in the heart of Hilo. We hope to host you again next time you visit! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for your review, Tracy. We're glad you enjoyed your visit. Thanks for letting us know about the coffee pot - I will pass that on to our housekeeping manager. We hope to host you again next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for your review, Harry. We are so sorry to hear that you felt the condo only deserved 3 stars! Like most of Hilo, Lagoon Center is not fancy, but it is well maintained and fully functional with great views and easy access to downtown Hilo. The condo itself is upgraded and accurately described in the advertising. Guests often tell us that it is a great option for travelers on a budget. We also represent one and two bedroom units in the building that are significantly larger than this studio unit. We know the importance of offering homes and condos in a wide array of sizes and prices so guests can pick the accommodations that will suit them best. Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for your review, Emily. We were happy to host you and hope that you will keep us in mind next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo nui for your review, Cody. We're so glad that you both enjoyed your time in Hilo :-) I will pass along the info about the microwave to our maintenance team. Please keep us in mind next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI

Mahalo for your review, Linda. We're so happy that you enjoyed your stay. We will pass your finishing recommendation along to the property owner. We hope you'll keep us in mind next time you visit Hilo! Warmest Aloha, The Salt Water Hawaii Vacations Crew Salt Water Real Estate, Hilo HI