6/10 Satisfaisant
Christopher B.
12 août 2023
Les points forts : Propreté et emplacement
Les points faibles : Exactitude de lâannonce
location is amazing - but there are issues
The location directly on the beach is amazing and it is hard to get past that. However, there were some significant disappointments. First of all, I did not hear from the property management until 2 hours prior to check in even though I sent emails over 24 hours prior. Secondly, I would say that some of the descriptions were half-truths - for example, the listing says there is a washer. I would certainly think that this means there is a washer in the unit - this is not the case; there is a shared washer three floors up. I was also very disappointed when the property management called to ask if I wanted to pay for parking! This was certainly not mentioned in the listing and not only was there a charge for the parking but our SUV could not even fit in the spaces. For over $2,100 a night this seemed nickel and diming. I would also suggest that they upgrade the linens as they felt like very rough hospital sheets that were so uncomfortable, they were hard to sleep in. Finally, if you go on other sites you will see that HVAC issues are consistently mentioned - we too had problems and it was not till the second day that the issues were resolved. It would be nice to have some instructions in the unit on how to operate the systems, where the trash goes etc.
Again, a phenomenal location, although the unit is directly adjacent to a public stairway that provides access to the beach but there is no lock on the gate access to the units that made us slightly uncomfortable.
Christopher B.
Séjour de 4 nuits en juillet 2023
