2e rangée Océan - 22 Green Heron RD - Piscine privée

Thank you Karen, I appreciate it.

Jane, it was such a pleasure meeting you and your family. I'm glad you had a wonderful time!

Thank you for your kind words Amy, it's been a pleasure hosting you and your family.

Thank you Thomas for your kind words. I’m looking forward to hosting you again in the future.

Matthew, it was a pleasure to meet you and your family. I'm glad you loved the house.

Thank you for your kind words. It's been great meeting you and your family. I'm glad you enjoyed your time.

Thank you for your kind words Megan, it was a real pleasure to meet you and your family. I’m glad you enjoyed your stay!

It was a great pleasure hosting you and your family over New Years, Sir. I understand you had concerns about climbing stairs. I remember you mentioned that you stayed at another property in the same street before that didn’t have as many. Unfortunately there is nothing we can do about them, they are simply necessary. The elevation level for living quarters in a second row beach property on HHI has a minimum requirement of 14 ft above sea level. That is for the safety of any resident staying there. The closer you are renting to the ocean, the more stairs you will have to conquer. The other property you mentioned is a quarter mile away from the beach and had no elevation requirements to follow. You made another point about several bathrooms being shared. That is not accurate and here is why. The house has six bedrooms and five baths as pointed out in the description. One bathroom downstairs serves two bedrooms. It’s the only bathroom that is shared. The other two bedrooms on the same floor have en-suite bathrooms - not shared. You probably missed it. The master bedroom upstairs has an en-suite bathroom and is also not shared, correct. The kid’s or bunk bedroom on the same level has its bathroom next door to it (not en-suite), but not shared with any other bedroom. You could access it from the main level, but that would be a personal choice. All doors regardless of en-suite or not have a privacy locks.

Thank you Barbara for your kind words. You made my day! I’m glad you and your family enjoyed your stay. I’m looking forward to see you and your family again soon.

While we're pleased you found the home clean, accurately represented, well-priced, and in a great location, we need to clarify several inaccurate statements in your review for the benefit of future guests. As disclosed in the listing and House Rules, routine exterior services—including pool maintenance, landscaping, pest control, and trash collection— occurred during your stay. These visits were limited to the exterior of the property and were necessary to maintain the home. At no time did we, or anyone acting on our behalf, enter the home. The only non-routine visit during your stay was at your request for assistance with the grill and delivery of an additional propane tank after you reported an issue. We attempted to troubleshoot the issue remotely before coming to the property with a replacement tank. Your husband met us outside, and the grill was operational within minutes. We contacted your group regarding the Sea Pines community rules only after receiving an HOA notice concerning beach equipment left in the driveway. As property managers, we are responsible for ensuring guests comply with community requirements. The rules, Wi-Fi information, welcome guide, and check-in instructions are provided before arrival online and are also available in a laminated information sheet at the property. We remain committed to providing a clean, comfortable, and well-maintained home while maintaining the standards required of all guests staying in Sea Pines.