Thank you so much for the 10/10 review! We’re thrilled to know you had such a wonderful stay. We truly appreciate you choosing to stay with us and hope to welcome you back for another fantastic getaway!
Thank you so much for your kind review! We’re thrilled to hear you enjoyed the condo and had a great stay.
We truly appreciate you choosing to stay with us and hope to welcome you back again for another amazing getaway!
Thank you for the perfect 10/10 rating! We’re thrilled to hear you had a wonderful stay and truly appreciate you choosing to stay with us. We hope to welcome you back for another fantastic getaway soon!
Great place to stay with friends! Right on the beach!
Our stay here was great. 6 people fit perfect, washer and dryer in unit, clean beds, kitchen and bathrooms! Patio is nice and big, loved looking out and drinking morning coffee by the ocean! 10/10 would come back to stay again!
Thank you so much for your wonderful review! We’re thrilled to hear that your group of six had a perfect stay and enjoyed the washer/dryer, clean beds, and spacious kitchen and bathrooms. It sounds like that patio coffee with the ocean view was a highlight—there’s nothing quite like starting the day that way! We’d love to welcome you back anytime for another amazing stay. Thanks again for choosing us!
Hello,
We are so glad you enjoyed your time with us and that the location was convenient. We would love to have you stay with us again. Check out our fall rates.
The property was well maintained as shown in the pictures. The beach was just across the street and was not too far of a walk. The condo was located a little further down the main strip, so it wasn't crowded. Overall great beach weekend!! Highly recommended!!
Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found the property well-maintained. It's wonderful to know that the beach access was convenient for you and that you had a great beach weekend. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future!
Congratulations to your daughter on her graduation! We're thrilled to hear that our place was the perfect spot for you to celebrate this special milestone. It's wonderful to know that you had a memorable time with us.
If there's anything more we can do to make your celebrations even more special, or if you plan to return for future celebrations or vacations, please don't hesitate to let us know. We'd love to welcome you back!
Overall we enjoyed being close to all our favorite places and being in a family friendly atmosphere. Although the walk to the beach was further than we liked with 3 kids. The pool area was nice and clean. The condo was newly renovated but the bathrooms could still use some updating. Especially the showers. We enjoyed our stay in Gulf Shores!
Wonderful accommodations and condo. I would stay again; however, there was black tar leaking from the floor above us and got all over the patio chairs. As I sat in one of the chairs it got in my hair and I was forced to cut my own hair because it wouldn’t come out. I hope this gets fixed. Other than that, I have no complaints. Beautiful place overall.
Hello,
We are so glad you enjoyed your stay with us. We have not heard about black tar leaking from above. We will have someone go out and take a look at this immediately. We are so sorry, you had to cut your hair. We will be in touch to get more information.
We do hope you will stay with us again.
I am very pleased with my experience. I liked the customer service and cleanliness so much ill be going back in august for an adult trip. Everything was just as advertised and not a long walk to the beach. Beautiful views from balcony to see the ocean. It was great. It was awesome that it was july and theres wasnt a lot of people on the beach where we were because theres no condo or hotel on the beach side. Loved it all the way around. Pool and hot tub was nice. kitchen was fully equipped with everything, dishwasher, washer and dryer, only thing is to bring toilet paper and such if youre staying a week like we did but they did suggest that in the lease. That was no problem either because there was a Walmart just 2 miles away for anything you mightve forgotten or need to get food. I enjoyed it and so did everyone i took with me.
Hello Danielle,
We are so glad you enjoyed your time at Grand Beach 317. We appreciate you leaving a review about your stay. We would love to have you stay with us again.
We had 4 adults and 2 teens. The teenagers were in the twin beds , but the twin beds are a little short for teens who are 5’9” bc they are built ins up against the wall. The view is great bc the state park is in front of condo so you can see the water when you sit on balcony. The living room is a tad small for all 6 people . The dishwasher needs instructions printed and hung on dishwasher it is confusing to turn on. It is a great condo with a great view. The beach access is literally right across the street. The beach is also not as crowded since it’s part of state park. The state park pier is to the left and we walked to it for lunch one day . The outdoor pool is clean with covered area and tables to get out of sun. Would stay here again !
On April 5 th. My friends and I arrived at Grand beach resort , Alabama. We were greeted at 3:00 with not having the entry code open the door. We all tried and still no results. So I called Poole and Associates. Talked with them for 10 min. They sent someone over to change the batteries. He changed them and still no results. He couldn’t get the code to work. While we were waiting we had all our food sitting there for at least a half hour. The maintenance man gave us his personal code to use and it worked for one day. Sunday day we used it a couple times. Sunday nite 11:00 pm in the torrential rain we tried to get in and NOPE the code didn’t work. So I called the emergency number got voice mail then I called the maintenance man. He answered right away. He said he would be right over. Then I called the emergency number again. That guy answered said he would be over to let us in. The maintenance guy showed up and gave us his personal key. Monday the head of maintenance showed up to get the key to make copies. BUT we had to change our plans to meet up with him and when he came back with the extra keys. I called virbo , talked to Jason he would call me back on Tues morning about 9:30. Guess what!! NO PHONE CALL!!! Also on Sat , our arrival date. I called Poole and asked fora blanket 2 sheets, cause some beds didn’t have a top sheet. Sunday the sheets and pillow cases showed up but no blanket. Such an unconvinced!!!!
Thank you for taking the time to share your experience. We sincerely apologize for the frustrating start to your stay with the door code issues and the delays in providing linens. This is certainly not the level of service we strive to provide our guests.
We appreciate your patience during the maintenance visits and understand how inconvenient and upsetting these problems were, especially after a long trip and with plans affected. We are also sorry for the lack of timely follow-up communication on our part.
Please know that we have addressed these concerns with our team and are taking steps to ensure that door entry systems are properly maintained and that linens and essentials are fully stocked and delivered promptly.
We value your feedback as it helps us improve and provide a better experience for all our guests. We hope you will consider giving us another chance in the future to provide you with the flawless stay you deserve.
Thank you again for your understanding.