When we arrived and went to receive our parking passes, they had us down for only 1 pass, even though I had spoken with the owners a week prior stating there would be two cars (because I asked if 3 cars were allowed). We were also informed check-in was at 4:00, not 3:00, even though the listing stated it was at 3:00. We called both of the owners numerous times with no response. We are totally understanding that people have things come up & may not be able to return calls promptly, however we didn’t hear from them for a few hours. This issue was finally resolved, thankfully, but was a rough start to our vacation. After all of that was settled, we did enjoy the villa as a whole. The landscaping in both the front and the back were a bit rough. The grass was so tall, we were surprised there wasn’t someone to come mow during the week. They have two lounge chairs in a gravel area in the back, but it wasn’t very inviting being surrounded by tall grass. and flowerbeds overgrown with tall weeds. We did really enjoy all that the villa had to offer, though. The kitchen was stocked with plenty of utensils that we utilized often (we like to cook at home). The closets had baby gates, strollers, vacuums, all sorts, which was a huge plus! It was good stay, minus the few things mentioned. After leaving, we realized we forgot one of our games and I’ve messaged the owners to see if it could possibly be mailed, but have yet to receive a response which is a bit disappointing.