2/10 Horrible
paul w.
7 juin 2024
Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté
Rodents!!! We caught a rat!!!
Stay started of as advertised, easy communication, great location, nice pool. We even ended up extending our stay because our house is being worked on and wasn’t ready. That’s when the issues started. I noticed that some of the food on the counter in packaging had been gotten into. I tossed that and then the next night a tomato was shredded in half. With chards across the kitchen counter leading to the fridge area. I notified the host and they apologized, but when you have a rodent in the house, action is better than an apology. Send the pest company out asap, have an employee come set traps. Do something. My wife herself purchased traps and we sent them up. Sure enough, it caught a rat and the rat fell into the sink. From 11:30 at night till our departure the next day, the rat loudly banged in the sink. So to accompany our frustration with the experience we were also sleep deprived…….2nd issue, during our stay the pool progressively got murkier and murkier. The house manual states the pool cleaner comes on Thursdays, but the pool was never serviced, thus is not wanting to swim for half of the stay…..also the back gate had a lock and it was removed after our first night, the host did say that it’s only for the pool cleaners, but I thought it was weird since the pool wasn’t serviced. So with no lock the back yard is easily access by the flip of a gate latch. The rear gate is adjacent to the sidewalk. As a father a more secure area would leave a better peace of mind.
paul w.
Séjour de 8 nuits en mai 2024
