Cabane·Hôte professionnel

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

Galerie photos de l’hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

Extérieur
Bain à remous extérieur
Coin séjour
Salle de jeux
Chambre

Avis voyageurs

8,8 sur 10
Excellent
2 chambres2 salles de bain5 personnes

Équipements populaires

  • Balcon
  • Bain à remous sur place
  • Piscine
  • Accès au parc aquatique
  • Barbecue
  • Climatisation

Découvrir la zone

Afficher la carte
Sevierville, TN
  • Place, Douglas Lake
    ‪3 min à pied‬
  • Place, Hôtel Wilderness at the Smokies
    ‪31 min en voiture‬
  • Place, Dollywood's Splash Country
    ‪35 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪76 min en voiture‬

Chambres et lits

2 chambres (5 personnes)

Chambre 1

1 très grand lit et 1 grand lit

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Cuisine
Balcon
Lock

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N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

"A Smoky Mountain Lake Cabin" Is the perfect Smoky Mountain getaway with Community access to Douglas Lake, a community pool just 1 minute from the cabin. With paved roads all the way to the cabin this cabin is considered motorcycle (at the riders' discretion) friendly. The parking is off the street and is gravel with enough room for one vehicle. For additional cars, please feel free to park at the resort pool area where you can cool off during the hot summer days.

Sleeping up to 5 people in this beautifully decorated cabin with both master bedrooms on the main floor one being a King bedroom with a flat screen tv, connected to a Jack-n-Jill Bathroom with a walk-in shower. The second being a Queen-sized bedroom with a private bathroom and the washer and dryer tucked away in a closet for your convenience.
The spacious open concept living area consists of the living room with an extra comfy sectional sofa to curl up on while enjoying the wood burning Fireplace or the Flat screen tv. The fully equipped kitchen is perfect for gathering the family at the dining bar while preparing all your meals. The gas grill is just out the side door for all your grilling needs.

Head up to the loft and you'll find a foosball table, a stand-up multi-arcade game, flat screen tv and a convertible couch that will provide extra sleeping space for 1. Plus, a deck just off the side of the room to grab a quick breath of that fresh mountain air.

After a day out on the lake, relax on the wrap-around deck with rocking chairs or the swing, Maybe take on a game of cornhole before taking a relaxing dip in the Hot Tub.
If you're looking for a cabin perfectly situated away from all the hustle and bustle of Pigeon Forge and Gatlinburg but still close enough to enjoy all the attractions and the Great Smoky Mountains, plus have access to Douglas Lake and all the community amenities, then this cabin is perfect for you! Don’t miss out and book now!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00

Âge minimum pour la location : 21 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux domestiques

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 3197211vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Sevierville

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément près de parcs de loisirs, à la montagne. Les célèbres Centre de loisirs Island at Pigeon Forge et Centre commercial Tanger Outlets valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Titanic Museum (musée sur le thème du Titanic) et Dollywood (parc à thème). Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Hôtel Wilderness at the Smokies et Soaky Mountain Waterpark. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le tubing sur l'eau et le rafting tandis que les amoureux d'aventures en plein air pourront plutôt opter pour les promenades à cheval et la randonnée à pied ou à vélo.
Carte
Sevierville, TN

À proximité

  • Douglas Lake - 3 min à pied - 0.3 km
  • Hôtel Wilderness at the Smokies - 31 min en voiture - 30.0 km
  • Soaky Mountain Waterpark - 32 min en voiture - 30.4 km
  • Centre de congrès de Sevierville - 32 min en voiture - 31.0 km
  • Dollywood's Splash Country - 35 min en voiture - 31.4 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 71 min en voiture

Restaurants

  • ‪McDonald's - ‬24 min en voiture
  • ‪Forest Grove Rv Resort Cafe And Butcher Shop - ‬47 min en voiture
  • ‪Taco Bell - ‬30 min en voiture
  • ‪The Dam Store - ‬36 min en voiture
  • ‪Burger King - ‬22 min en voiture

Foire aux questions

L'hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets! dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine.

Combien coûte un séjour dans l’hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets! ?

À partir du 29 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets! le 30 août 2026 commencent à 178 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette cabane de Sevierville qui ravira les familles se trouve à la montagne, à 0,3 km de Douglas Lake et à moins de 15 km de Ferme pédagogique Smoky Mountain Deer Farm and Exotic Petting Zoo et McGuire Creek. Verger de Mountain View et Forbidden Caverns (grottes) sont également à 20 km de distance.

Avis

8,8

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 15 avis sur 23.
Note des voyageurs de 8 (Bien), d’après 4 avis sur 23.
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 23.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 23.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 23.

9,4/10

Propreté

9,8/10

Arrivée

9,4/10

Communication

9,2/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Donald H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Everything was in good shape and the property was near where wanted to visit.
Séjour de 4 nuits en décembre 2025
Réponse de VrboOwner le 30 déc. 2025
Thank you, Donald! We appreciate your 10/10 review and are glad to hear everything was in great shape and the location worked well for your plans. We’d love to host you again on your next visit to the area!
Avis vérifié

10/10 Excellent

ashlee h.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful

Great visit
Séjour de 6 nuits en avril 2025
Réponse de VrboOwner le 10 mai 2025
Thanks for the 5 stars and please come back in the future.
Avis vérifié

10/10 Excellent

Kivante W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

GREAT STAY

The cabin was spotless when we checked-in & we had zero issues our stay!
Séjour de 3 nuits en février 2024
Réponse de VrboOwner le 24 févr. 2024
Thank you for your fantastic review! We're delighted you found the cabin spotless and had a seamless stay. It was our pleasure to host you, and we hope to welcome you back soon. Safe travels!
Avis vérifié

6/10 Satisfaisant

David M.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Vacation

The stay at this location was nice. It was a little far away from attractions and restaurants but it was nice to get away from all the noice and traffic. The house itself was clean though a little dusting would have been great. Overall it was an enjoyable trip and I would stay here again!
Séjour de 2 nuits en mai 2025
Réponse de VrboOwner le 29 mai 2025
Thank you for your thoughtful review! We’re glad to hear you enjoyed the peaceful setting and had an overall enjoyable trip. We appreciate your feedback about the dusting — we’ll be sure to address that with our cleaning team. It means a lot that you’d choose to stay with us again, and we’d be happy to welcome you back anytime!
Avis vérifié

10/10 Excellent

Lakeshia H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Vacation fun

Everything was clean and neat, we had 0 problems, would book again
Séjour de 2 nuits en décembre 2024
Réponse de VrboOwner le 20 déc. 2024
Thank you so much for your kind words! We’re thrilled to hear that everything was clean, neat, and problem-free during your stay. We’d be delighted to host you again in the future—looking forward to welcoming you back soon!
Avis vérifié

10/10 Excellent

Angelica B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Father's day vacay

It was clean and fun.
Séjour de 2 nuits en juin 2024
Réponse de VrboOwner le 21 juin 2024
Thank you for your kind words! We're thrilled to hear that you found our place clean and fun. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay soon. Best regards,
Avis vérifié

10/10 Excellent

Katie S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

We loved this Cabin!

It was definitely a peaceful stay. It was just like the pictures. Very Nice!
Séjour de 4 nuits en avril 2024
Réponse de VrboOwner le 21 avr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our vacation rental to be peaceful and just as depicted in the pictures. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels!
Avis vérifié

8/10 Bien

michelle t.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful cabin

Beautiful cabin.fire wood would have been great to have along with an outside trash bin. Besides that it was a great stay.
Séjour de 3 nuits en novembre 2024
Réponse de VrboOwner le 29 nov. 2024
Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay and found the cabin beautiful. We truly appreciate your feedback about having firewood and an outside trash bin; we’ll look into how we can enhance those amenities for future guests. It’s wonderful to know you had a great stay overall, and we’d be delighted to welcome you back anytime! 😊
Avis vérifié

10/10 Excellent

MITCHELL R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Trip

Great time
Séjour de 4 nuits en décembre 2023
Réponse de VrboOwner le 26 déc. 2023
Dear Mitchell, We're delighted to hear that you had a great time during your stay at our vacation rental! Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future for another fantastic experience. Warm regards,
Avis vérifié

8/10 Bien

Paul H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice little cabin

The cabin itself is well maintained and clean. The kids had a great time with the loft game room and the location is good as well. No exterior trash bin on site, and the connection between the road and the parking area could use some work. Overall it was a great experience and we would stay again.
Séjour de 2 nuits en novembre 2024
Réponse de VrboOwner le 26 nov. 2024
Thank you for your thoughtful feedback! We're delighted to hear that you and your family enjoyed the cabin, especially the loft game room—it’s always a hit with the kids! We’re also glad the location worked well for your trip. We appreciate your notes about the exterior trash bin and the connection between the road and the parking area. These are valuable insights, and we’ll be addressing them to improve our guests’ experience. It’s wonderful to know you had a great overall stay, and we look forward to welcoming you back for another visit in the future!
Avis vérifié

10/10 Excellent

Jada C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Super Relaxing and Cozy

This cabin was absolutely wonderful and in a great location. The hot tub looked a little gross though; the water was cloudy and there was something growing on the lid. Other than that, everything was perfect!
Séjour de 2 nuits en mars 2024
Réponse de VrboOwner le 12 mars 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our cabin wonderful and enjoyed its great location. We apologize for any inconvenience regarding the hot tub. Your feedback is important to us, and we'll address this issue promptly to ensure a better experience for our guests in the future. We hope to welcome you back soon for another perfect stay. Best regards,
Avis vérifié

10/10 Excellent

Allan Y.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice Getaway

Property as described. Clean and updated. Easy check in.
Séjour de 3 nuits en février 2024
Réponse de VrboOwner le 10 mars 2024
Thank you for your review! We're glad you found the property as described, clean, and with an easy check-in process. We appreciate your feedback and hope to host you again in the future. Best regards,
Avis vérifié

10/10 Excellent

Lori G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spring break

Cabin was cute! Spacious. Teens slept in loft. Enjoyed the hot tub.
Séjour de 6 nuits en mars 2024
Réponse de VrboOwner le 9 avr. 2024
Thank you for your feedback! We're delighted to hear that you found our cabin cute and spacious. It's great to know that the teens enjoyed the loft and that you were able to relax and enjoy the hot tub. If you ever find yourself in the area again, we'd love to host you for another enjoyable stay. Warm regards,
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce

Lake Cabin

The cabin was nice but from the description we thought it was way closer to the lake than it was. We still had a good time but had been looking forward to enjoying the lake.
Séjour de 4 nuits en avril 2024
Réponse de VrboOwner le 28 avr. 2024
"I appreciate your feedback about the distance from the lake. Despite this, I'm delighted to hear that you still had a good time at the cabin. Thank you for choosing to stay with us, and we hope to host you again in the future."
Avis vérifié

10/10 Excellent

nicole f.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Super clean and comfortable

We were impressed on cleanliness. My family enjoyed the cabin very much and privacy. May want to add more gravel to driveway, somewhat of a dip that I was scared it would take out the camera under my front bumper. Water is down this time of year but kids still went fishing and had fun.
Séjour de 6 nuits en mars 2024
Réponse de VrboOwner le 1 avr. 2024
Thank you for your feedback! We're delighted to hear that you were impressed with the cleanliness of the cabin and that your family enjoyed the privacy it offered. Your suggestion regarding adding more gravel to the driveway is noted, and we'll definitely look into addressing that to ensure a smoother experience for future guests. It's great to hear that despite the lower water levels, the kids still had fun fishing. We appreciate your input and hope to welcome you back for another enjoyable stay in the future!
Avis vérifié

10/10 Excellent

Maryann M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Getaway weekend

Very clean and spacious.provided the basic essentials. Hangers in the closet would be nice, since one room doesnt have bureau. Happy I carry my trustee steamer with me everywhere, no iron provided. Our overall stay was amazing. Located 15 to 20 minutes from the main strip, far enough to enjoy the quietness of vaction. We are already talking about our return trip.
Séjour de 4 nuits en octobre 2024
Réponse de VrboOwner le 26 oct. 2024
"Thank you for your thoughtful review! We’re delighted you found the cabin clean, spacious, and stocked with essentials for a comfortable stay. We appreciate your suggestions about hangers and an iron – we'll look into adding these for extra convenience. It’s wonderful to hear the peaceful location added to your getaway, and we’re thrilled you’re already planning a return trip. We can’t wait to welcome you back!"
Avis vérifié

10/10 Excellent

D. E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

All the Comforts of Home

The cabin was well equipped with all the comforts of home. The shower in the Jack and Jill bathroom was awesome. However, the parking pad needs more gravel and more space to accommodate full size vehicles. The lake wasn't as close as we had hoped it would have been. All in all, it was a great stay.
Séjour de 4 nuits en avril 2024
Réponse de VrboOwner le 11 mai 2024
Thank you for your detailed feedback! I'm thrilled to hear that you found the cabin well-equipped with all the comforts of home and that you enjoyed the awesome shower in the Jack and Jill bathroom. Your comments regarding the parking pad and proximity to the lake are noted, and we'll certainly look into improving those aspects for future guests. I'm glad to hear that despite these minor issues, you still had a great stay overall. We appreciate your input and hope to welcome you back for another wonderful experience soon!
Avis vérifié

10/10 Excellent

Chris M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Comforting

This property left us in awe from the minute we drove up to the moment we left. We hav3 a special needs boy who was in heaven. The game room space was a joy for him to watch TV and play. The beds were a great escape after a long day. The hot tub was a resort in its own. It was clean and amazing. We would recommend this property to anyone
Séjour de 5 nuits en mars 2024
Réponse de VrboOwner le 16 mars 2024
We are absolutely delighted to hear about your experience at our property! Your words warm our hearts and it brings us immense joy to know that your special needs boy found so much happiness during your stay. Creating memorable experiences for our guests is what we strive for, and knowing that you enjoyed the game room, beds, and hot tub makes us incredibly happy. Thank you for recommending our property - it means the world to us. We hope to welcome you back again soon for another unforgettable stay! If there's anything more we can do to accommodate you in the future, please don't hesitate to reach out. Safe travels until we meet again!
Avis vérifié

10/10 Excellent

Laura R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful Cabin!

Really lovedto the porch and hot tub! The resort property was lovely, but not that much to do unfortunately. The picture doesn't depict the view very well; cabin backs up to woods which was private. The kitchen & supplies were great. Lacking in lighting & dresser in the master bedroom. We were so busy doing things and going places we didn't get to enjoy the cabin as much as we would have liked. Sad there were no board games. Overall great cabin for the week.
Séjour de 6 nuits en juillet 2024
Réponse de VrboOwner le 15 août 2024
Thank you for sharing your experience! We're glad to hear that you loved the porch and hot tub, and that you enjoyed the privacy the cabin provided. It's wonderful that the kitchen and supplies met your needs, though I appreciate your feedback regarding the lighting and dresser in the master bedroom—we'll certainly take that into consideration for future improvements. I’m sorry to hear that the view wasn't as expected, and that there weren't as many activities on the resort property. We’ll look into adding some board games to enhance our guests’ experience inside the cabin. It sounds like you had a busy and enjoyable week, and we hope you’ll have the chance to relax and enjoy the cabin even more on your next visit. Thanks again for your thoughtful review!
Avis vérifié

8/10 Bien

Lyna S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Bear camping

It was a nice over all stay, there were a few little amenities that needed to be addressed. The fans in the living room and master king room didn’t work. The light in the washer was not working. We needed a few more towels..the tv up stairs didn’t work for us. the place was clean and had a great little getaway from the hustle and bustle of pigeon Forge. Love walking the neighborhood. And enjoying alittle bit of fishing off the dock.
Séjour de 3 nuits en mai 2024
Réponse de VrboOwner le 7 mai 2024
Thank you for your detailed feedback, and I'm glad to hear that overall you had a nice stay and enjoyed the peaceful atmosphere of our neighborhood. I apologize for the inconveniences you experienced with some of the amenities during your stay. Your comments are valuable to us, and we'll make sure to address these issues promptly to ensure a more seamless experience for future guests. We appreciate your understanding and hope to have the opportunity to host you again, providing an even better stay next time.
Avis vérifié

2/10 Horrible

Saved b.

Les points forts : Arrivée
Les points faibles : Propreté, emplacement, exactitude de l’annonce

Actual property

Cabin had not been cleaned properly. Lots of dirt behind things that wasn't swept up, dishes and cookware had dried food particles and had to be hand washed before using. TV in living room has dark line across the picture and it kept freezing up. Pool is not walking distance as shown in listing. Fishing is not walking distance as shown in listing. Foode ball game in game room broken. Arcade game had several different versions of the same game. Queen bathroom sink slow to drain. Bathtub had hair allinit. Sofa bottoms out when you suto on it. It's worn out and needs replacing. Cabin needs updating and they need better cleaning crew. Won't stay here again.
Séjour de 4 nuits en juillet 2024
Réponse de VrboOwner le 26 juil. 2024
Thank you for your feedback. I'm truly sorry to hear that your stay did not meet your expectations. We strive to provide a high-quality experience for all our guests, and it's clear we fell short during your visit. Please know that we take cleanliness very seriously, and I have already addressed your concerns with our cleaning team to ensure these issues do not happen again. We're also investigating the maintenance issues you mentioned, such as the TV, foosball game, and slow-draining sink, to have them fixed immediately. I apologize for any confusion regarding the location of the pool and fishing spots. I will review the listing to ensure it accurately reflects the cabin's amenities and surroundings. Regarding the arcade game and the condition of the sofa, I appreciate your feedback and will look into these matters as well. Updating our property to enhance guest comfort is a priority. We value your input and would like to make things right. Please reach out to us directly so we can discuss how we can improve your experience. Thank you again for bringing these matters to our attention. Best regards,
Avis vérifié

8/10 Bien

Makayla W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Really enjoyed our time, few minor complaints

I want to start this review with a disclaimer, we really really enjoyed our stay! The few complaints I have are very minor, and issues that can be overlooked. Things we love: 1) super clean! 2) the free tickets were a nice perk! 3) loved access to the pool especially with a busy toddler Things that are minor complaints: 1) the driveway needs more gravel. It has a huge dip that scraped the bottom of my SUV no matter how slow or what angle we went at. It was a pain to pull in and out. When it was raining we almost got stuck. 2) the light in the den did not work. The remote to turn it on did not have batteries, and we could not find batteries. 3) the beds were really uncomfortable 4) it’s not actually on the lake like the photos suggest- the lake is by the community pool. 5) the person who runs the VRBO account did not actually try to answer my questions. Instead she just copied a pasted the same message over and over again.
Séjour de 5 nuits en juin 2024
Réponse de VrboOwner le 9 juin 2024
Thank you for your review! We're glad you enjoyed your stay and appreciated the cleanliness, free tickets, and pool access. We apologize for the minor issues you mentioned. We're adding more gravel to the driveway, fixing the den light, and providing batteries for the remote. We'll also clarify the lake location in our listing and improve our communication process. We appreciate your feedback and hope to welcome you back soon!
Avis vérifié

6/10 Satisfaisant

Tracy N.

Les points forts : Arrivée
Les points faibles : Communication, emplacement, exactitude de l’annonce

Log Cabin

Well we had no idea that we were so far away from Douglas Lake and that there was no access as all property from where we were was private property. The pictures on the website looked like we were right on the lake. There were cobwebs in the large window overlooking the living room that looked awful Fan remote had a broken battery and no back The TV’s were horrible. Everytime we started watching anything the show would freeze and take forever to come back on The beds were very hard. The bathroom with the tub needed a slip resistant Matt as I almost fell multiple times. The TV upstairs had no remote. The foosball table had a handle that kept coming off as the screw was stripped. The small parking space had a huge dip and was very difficult to get out of. The bathroom in the bedroom that had the tub, the first time I flushed the toilet the lever broke and my husband had to put the chain in a different hole. The lever appeared to be rusted.
Séjour de 5 nuits en mai 2024
Réponse de VrboOwner le 19 mai 2024
Dear Tracy, Thank you for taking the time to provide your feedback on your recent stay at our vacation rental. We value all guest feedback as it helps us improve the experience for future guests. I'm sorry to hear that your stay did not meet your expectations. We strive to provide accurate descriptions and photos of our property, and I apologize if there was any confusion regarding the location relative to Douglas Lake. We will review our listing to ensure that the information is clear. I sincerely apologize for the cleanliness issues you encountered. Our cleaning team usually ensures that the property is spotless, and we will address this oversight with them immediately. We will also look into the maintenance issues you mentioned, such as the fan remote, TV functionality, and foosball table handle, to ensure they are promptly fixed. Regarding the comfort of the beds and the slip-resistant mat in the bathroom, we appreciate your suggestions and will consider them for future upgrades. I am also sorry for the inconvenience caused by the parking space and the issues with the toilet lever; we will address these matters to prevent future occurrences. Thank you again for your detailed feedback. We hope to have the opportunity to host you again and provide a more enjoyable experience. Best regards,

Qui vous reçoit ?

Vous êtes reçu par Chloe

Image de profil de l’hôte

Quels sont les atouts de cet hébergement ?

You will receive one free ticket to all of these attractions per paid day of your stay.
 
Alcatraz museum
River Rafting (seasonal) (2 different options)
Crave Mini Golf
Wonderworks museum
Paula Deen's Lumberjack Feud: Supper Show
Skyland Ranch
Soaky Mountain Waterpark (seasonal)
Country Tonite The Grand Majestic Theater
The Great Smoky Mountain Wheel
Double Scoop Waffle Cone from Mad Dog's Creamery
Nascar Speed Park
Sky Pirates Mini Golf (Double Course)
Rowdy Bear Snowpark
Grand American Opry
Dig 'N Zone
Rocky Top Mountain Coaster

One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily
 
This cabin is strictly non-smoking and not pet-friendly.
If a pet is found in a non-pet-friendly cabin, the guest will be subject to a cleaning fee of up to $1,000 and will be immediately removed from the property. All payments made for the reservation will be forfeited in full.

Langues :

Anglais

LIGHT__PROTECTION

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