There are multiple issues that I listed in the email to them yesterday evening. We did not use a hot tub as it was cold and we did not know how to warm the temperature. The staff was very friendly.
The cabin was cozy and clean. There were a few Cobb webs but we were able to deal with it. The only complaint is downstairs living room area and bedroom area was freezing. You canât adjust the temperature much bc the upstairs is so hot. The loft area where the bunk beds are, it was so hot and our girls had to sleep downstairs on the couches because they were burning up. The mattress in the upstairs bedroom was terrible. Me and my husbandâs back was hurting every night. We did not rest well at all. I think if these things were corrected it would be an amazing cabin. Check in was easy and smooth and itâs so easy to get to the main strip in Pigeon Forge.
The cabin is cute and well laid out for a small space. It could stand for a bit better cleaning. Had to call to get upstairs sheets changed as they were a bit dirty. Also the hot tub was dirty and we had to request a cleaning. Customer service was awesome and they got right to cleaning everything and it was perfect from there on out. Location is great. And it was fully stocked with everything we needed. Everything worked; no issues with appliances. All in all we would stay here again.
We were here for a formal event. As soon as we walked in we could smell remnants of a smoker and not the legal kind. Everything stunk. No real help from the management company. They knew about it because whoever cleaned had hung up a car air freshener from the ceiling fan. Cobwebs, dust, and just overall clutter. Filthy blinds. Dishwasher leaked and from the damaged flooring has been an ongoing issue. Mold in upper bedroom and bathroom. If you plan to sit on the commode, I hope youâre short. Unit is in desperate need of a deep clean, clean out and repairs. Will never stay here or at one of these managed properties.
There wasnât anything wrong or bad about the property. Just a few things⊠this is probably the most expensive cabin Iâve stayed in (and I am VERY good at searching the BEST cabin for my price) and the cabin was mediocre at best. Everything worked but the king size bed upstairs dips in the middle, the furniture in The living room is worn, small things like shower liners need to be changed, Coffee pot could be updated, parking wasnât the best for two vehicles, the washer didnât seem to wash our clothes well, the water had an odor and the downstairs bathroom had an odor, cobwebs on the porches that simply should be tidied up before each visitor checks in.âŠ. Again nothing detrimental but for the price per night, the cabin could be fancied up a bit. Or drop the price. Iâve stayed in much nicer for less- those were just booked before I booked my trip.
We absolutely loved the scriptures hung up!