This unit is a two bedroom two bathroom ground floor. The unit sleeps 6 and upon check in you will have a balance for the city taxes not included in this reservation. There is a heated pool, jacuzzi and private parking for all units. This is a non smoking unit and no pets allowed.
It was a weekend for mom and her boys home from school. Really looking forward to it that ended with total disappointmentThe condo was rented and confirmation was made. I hadnât heard back from anyone. So the day of my son arrived from college and I was still working. He leaves to go check in and I realize I had no check in instructions. I call the number on the app, no answer. I message using the app texting, no answer. My son shows up the address, looks around and located an office number. I call there. No answer. Call the number VM stated, no answer. From about 5-830; I call. I message and no answer. I contacted VRBO customer support and advised of the situationâŠ. They attempt to reach out to the point of contact; no answer. I advised I had been trying to reach out since 5 pm and it was now 830 pm. The lady was understanding and kind and informed I would be provided with a full refund. So lesson learned, I will continue to use the apps to reserve and as a secure form of payment. Luckily I was able to get my money back. I am a person that reads reviews and relies heavily on them when reserving a place. I saw this place had good reviews and star ratingâŠ. But so disappointing and unprofessional. I hope no one experiences such negative emotions especially for what was meant to be so fun and happy, given my boys were coming home to visit after school finishing.