6/10 Satisfaisant
Mark W.
11 janv. 2025
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté
Could be great, but……
This is a beautiful house in a lovely neighborhood but unfortunately our stay was not great. I will say at the outset that Sami who works for the owners was wonderful and tried to resolve all the issues we had as quickly as possible. Their responsiveness was good overall. The problems with the house however were fairly extensive. It appears that this house hasn’t been well maintained and needs some TLC. For the first 5 days of our stay we dealt with half the house having no heating or cooling and it took two trips from the repairman to fix it. Luckily we traveled in January when the heat was fine but the house was very cold in the mornings and everyone had to wear sweaters and jackets inside. We also had a dishwasher that seemed to be new but had an electrical issue where it wouldn’t turn off and wouldn’t stop chiming for 3 days. A repairman came for this twice also and in the end couldn’t fix it but instead showed us how to climb under the kitchen sink to find the main power shut off for it to stop the annoying noise. Inside the house was clean but outside was filthy. Some of the patio furniture was so dirty we wouldn’t even sit on it and the patio rugs were very old dirty and worn out. The pool deck area is in desperate need of a power wash also. Other than that we had issues with almost no clothes hangers, lights that flickered relentlessly, etc. This place could be great but was just mediocre. I was appreciative of a small refund for our troubles.
Mark W.
Séjour de 11 nuits en décembre 2024
