6/10 Satisfaisant
Diane D.
16 avr. 2025
Les points forts : Propreté et emplacement
Les points faibles : Communication
Sandpiper
I would have given this 3 1/2 stars. While the location is excellent and has one of the best views in Sandpiper they have restrictions on the air conditioning to not put below 76 degrees. I agree that setting is fine during the day but it’s not cool enough on hot nights and the standing fans in the bedrooms don’t do enough. Sheets and towels really need a refresh as many were thread bare and the property management company was disappointing. They answer the phone quickly and were very pleasant but then the ball got dropped. The keyless entry failed and they changed the code but told me that they couldn’t see the new code and I would have to wait to receive an email and because that would take several minutes they could not stay on the line with I would need to call back if I had any further problems. No email ever arrived and when I called back 25 minutes later after standing outside in 90 degrees this representative could see the code and provided it to me. So why was I made to stand outside and wait the first time? The second instance was a broken dishwasher that took them 9 days to get back to me and say the owner had approved the repairs. A beautiful location where you can watch hikers on the bump and grind from the front deck.
Diane D.
Séjour de 14 nuits en mars 2025
