Domaine d'1 acre · 16 couchages · Près des pistes & du village

Renee, the way the home works for a family group, where everyone gets their own bathroom and the hot tub and backyard give people space to gather or wander off, is exactly what makes it click for a stay like yours. Hearing that the decks, the kitchen, and the lake access all came together for real family memories is the best possible outcome.

We’re surprised and disappointed by this review, especially as we accommodated 20 of your guests, allowed an early check-in, and included the guest house fee at no additional charge. Since it was never paid in advance. Regarding our new Spa: You did not mention any concern about the spa water until 9pm the night before departure, after having used it for two days. At your departure, we personally inspected the spa and were disappointed by the condition in the over use. For every stay, we take timestamped photos of the spa at arrival to confirm its cleanliness. Had you raised the issue earlier, we could have addressed it right away if you had concerns. We had to fully drain and cleanout the spa after your group’s use. We take great pride in maintaining our property, which is why it was disheartening to see the overall condition the home was left in after your stay. Our listing clearly states the property has 7 bedrooms in the main cabin and 2 in the guest house, and that the guest house carries a $500 maintenance fee—though we graciously waived since you told us you didn't know about it. We could not offer a late check-out due to our calendar being fully booked, which was communicated in advance. We believe our home is a wonderful property for large gatherings and encourage future guests to read our many other positive reviews that reflect the quality and care we provide. We apologize we did not meet your expectations.