Condo, 2 chambres + lit convertible (s), 2 Bains (6 personnes)
Particulier / consommateur
- anglais, allemand
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%.
This is a well furnished unit, clean and comfortable. Loved washer/dryer in the unit, and soap for sale at the front desk!
There is no a/c, which took a little getting used too - but at least 2 fans in each room. Maybe one day the owner can spring for small units in the bedrooms?
Only complaint we had was about the safe. It was locked, we couldn’t use it and 2 inquiries went unanswered.
Location of property is ideal! You will enjoy your stay!
Can't go wrong with Kapaa and Pono Kai
We love Kapaa and Pono Kai. They are the perfect central locations to base any activity on Kauai. This is our first stay at this particular property. The spacious rooms were great and the furniture comfortable. Having a washer and dryer is a huge plus!
Not what we expected!
Please read all of the reviews before booking this condo. It is in a convenient area. The condo grounds are nice and I saw other condos that had been updated. They were very nice. As many others have written, there is needed maintenance on this condo. We had to call to have the living room slider and screen fixed as many others have also done. The one bedroom's closet door was broken and unusable. I have pictures of everything. They did come to fix it the next day but it was still shoddy work and in need of replacement. The washer was broken. It was fixed 5 days into our 7 day stay. Two of the windows had no locks on them so the condo could never be secured. This was a concern when we wee gone during the day. The local contact Larry was decent and came the first night after I persisted on the phone with him. The owner Bryan never really responded to any email. He did get back to me on one text, but then never again. Some of the other condos had AC, this one did not. They did not represent that it did. There were geckos living inside the unit. We could hear them and see them at night when you put a light on. We never complained about that as it was the least of the issues. Bottom line, for what we paid to them for a condo that was in dire need of maintenance and we could have gotten a much better one directly from Pono Kai for a few hundred more. It might have been a reasonable deal for the money, but we could have done better. Read all the reviews and you will see a trend. They need to put some money into this place.
Beautiful setting but the property needs work
The complex is beautiful, this condo needs some work. You can't check in until 4pm thats fine, but the condo wasn't done being cleaned until 5:15, not good. Several of the blinds needed a lot of cleaning since it has no AC you have to leave the windows open so dirty blinds is not good. I'm sure most properties in Hawaii have termites this one has them especially in the kitchen, not good. The cable to the TV in the living room was totally disconnected and I had to reconnect it to watch anything in the living room, not good. The Master bath toilet needs a new wax ring it leaked under the toilet my whole stay, Very not good. It is a well decorated condo, just a short walk to the beach, there are lots of left behind goodies that make you stay more fun, very good. It is in the Downtown Kapaa area just a short walk to a lot of good food and shopping, very good. The complex has a lot of amenities that are good for families, very good. This complex is a great location for most people, I would love to stay in Pono Kai again, but I would need better communication, better cleaning, and a serious going through of fixing things before I would stay in this condo.
Magnifique PONO KAI RESORT - Kapaa, Kauai, Hawaii