6/10 Satisfaisant
Audrey E.
1 avr. 2025
Les points forts : Propreté, arrivée, emplacement
Les points faibles : Exactitude de l’annonce
Misleading
Overall we had a nice stay, but there are several things I found misleading about the listing. Pros: location, home was fine, beach was private, clean and beautiful. Cons: most of the amenities were unavailable. The listing really highlighted having a restaurant on site, a game room, a gym and two pools. The pools were open and great especially the heated one. But the restaurant, game room and fitness center along with the bathrooms for the non-heated pool we're all under construction. There was a warning on the listing stating that these amenities opened at the beginning of March, which is when we traveled, and that if they were unavailable the management company would inform us as soon as possible. When we arrived it was very obvious that these amenities had been shut down for quite a long time. The restaurant is set to open in a few weeks we actually spoke with the new owner and they seemed very frustrated at the fact that there were still property Management companies out there advertising that there was a restaurant available and all these other amenities on site when they were obviously not operational. I did speak directly with the property manager, she promised a discount due to the misleading posting but that never came through and I didn't hear back from her. There was also no propane grill on site until we complained. Point West as a community is beautiful and we would definitely return, but I would never rent from this property management company again.
Audrey E.
Séjour de 5 nuits en mars 2025
