The unit itself was comfortable, and we liked the location and space. A few minor fixes are needed: a noisy refrigerator and patio tiles that need repair, but otherwise the unit was fine.Unfortunately, three advertised amenities were unavailable during our stay: the beach directly in front of the property was closed, the pool was closed, and the laundry facilities were unavailable. The pool was one of the main reasons we booked this property, and we packed expecting to have access to laundry.The biggest disappointment was the host’s rude and dismissive response. He implied we should have known about the hurricane less than a month before our stay and questioned why we hadn’t contacted him to ask if the advertised amenities were available (we booked before the hurricane). Guests should be able to rely on a listing without having to verify that everything included is actually accessible.Even more frustrating, when we checked out, we were told the pool would reopen the following day. However, we were then informed that it had actually reopened the day before and that the condo owner had been notified. We were never told, so we missed the opportunity to use the pool for at least a day.We appreciate the 20% discount provided by the host, but it didn’t make up for the lack of communication or the way our concerns were handled.We understand the hurricane wasn’t the host’s fault. Our disappointment is with the lack of transparency and the rude response.