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6/10 Satisfaisant
14 oct. 2024
Decent stay in Fairbanks
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property itself is good. Easy to find, spacious, clean and comfortable. The washer and dryer and ample water bottles in the fridge were a nice bonus. The towels and bed sheets felt a little thin and flimsy, but didn't bother us that much. It also doesn't look like much from the outside, but I think the photos are reflective of that.I'd hesitate to deal with the management company again. We had to change our dates and I sent a message through VRBO. They were quick to respond at first (though very brief and not too helpful answers), but then stopped responding when I asked for clarification on something they said. They said they changed the dates, but on VRBO it still showed my original dates. I eventually figured out that they updated it on their own system, but not on VRBO. They also sent an email and several reminders to complete some rental agreement, but the link provided was not clickable. Also, the checkout instructions provided in the guidebook were different from an email sent towards the end of the stay. It's also worth noting that after our stay, they asked for a review but only if it's 5 stars; anything less than that they want communicated privately.
Séjour de 3 nuits en octobre 2024
