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8/10 Bien
Kassandra C.
24 juin 2025
Clean and beautiful house⊠butâŠ
The house was as described and we enjoyed our time there. The pool was wonderful. I didnât realize at the time when we booked that the decks did not have outdoor stairs connecting each floor. I didnât realize how much I would miss that until not having it.
Upon arrival the house was exactly what we expected and were hoping for. But thatâs where it ends.
The WiFi was practically nonexistent. We couldnât be connected in order for anything to load or work.
We realized within 24 hours that the grill was not working. There were no cleaning tools for the grill so no one was cleaning it and because it was so gunked up it wouldnât light. While the igniter was bad, I get it that happens, we had to have someone come out and actually clean it since we had nothing to clean it with.
The folllwing day re realized the dryer was not drying. The heating element was more than likely bad. They NEVER sent someone out to address this despite my repeated messages about it. Considering we packed with the plan in mind that we could and would be doing laundry. Which we couldnât do, as everything had to air dry. So we were extremely limited.
After it had been clear with 2 days of messages and the dryer being unresolved, we never even bothered to contact them again about the issues with the fridge in the kitchen. The door shelves would not stay connected despite removing items and only having nothing or light items in them. We ended up with one broken glass bottle as a result of these while everyone was barefoot in the kitchen.
The chances of booking with Vacasa again are extremely low after this experience.