6/10 Satisfaisant
george k.
1 oct. 2025
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté
This should/could have been an exceptional property/experience but it was a major disappointment.The listing is inaccurate...especially for the price we paid. The house is located on a river, not oceanfront. When brought to the owners attention, he said "according to the state of Maine any waterway that has salt content is considered oceanfront."The front door did not lock. The game room in the basement had a collection of not-full-sized assortment of air hockey, pool table etc In disrepair. we arrived after 8 pm and didn't recognize that the bedding was absolutely dirty until the next morning. There were soap dispensers in the showers but they were empty. The owners response was "I didn't say I was providing shampoo". Although the home has heat, there were no extra blankets. It gets cold at night in Maine. The owners communication was usually within hours...until I complained. I respectfully suggested he refund our cleaning charges (especially since I spent the checkout morning washing his sheets). He said "I have 14 days to make an adjustment and I'll think about it"In the end, beautiful location but not oceanfront. Poor to terrible housekeeping (imagine waking up in the morning to blond hair on your pillow when you are bald). Unnecessary disrespect to your guest when a simple resolution was proposed ("at least refund your cleaning fees").
george k.
Séjour de 1 nuit en septembre 2025
