Quaint comfortable apartment with a great location. Close to everything in historic Aix.
Host helpful and easy communication. Enjoyed our stay very much.
The apartment was very spacious and within steps to the city center. It had everything we needed and the host was very nice to help us answer all our questions and needs. Itâs a 4 story walk-up with a washer for your convenience. We were very comfortable.
instructions for WiFi were in French, host was contacted for them in English, response was that I received same info all guest received. I went out to street for help with no WiFi & phone no reception. Spent first day getting WiFi to work. stovetop didnât work it was locked; tv didnât work; shower was stuck (handle would NOT turn),it was scalding hot, I texted problem to host. She said it was childâs play to operate tv, water & stove & I knew how to do it. I text, Please help me. She responded, Good evening. I was dismissed. texted Vrbo for help. They contacted her & she she would be over 9:30 next day. So I was trapped 4 flights up, no stove, tv or shower, next morning she came by & told me to press device to open. It didnât work. She said too late &be back later sometime today and left. No time given. Evening she said it would be the next day. I Begged her to come that night. She had difficulty w/each item. please explain how to do this b/c Iâm pushing the buttons and apparently itâs not working. I chatted w/Vrbo. The escalated number couldnât call me b/c my phone had no reception. I found Orange & paid $50 for a European sims card. Vrbo contacted her. Day 2: no shower, tv, stovetop, & begging her for help. I couldnât go anywhere waiting for her as she left abruptly earlier. Day 3: electricity went out & hair dryer was broken. With Herculean strength shower knob was turned for use. My 3 day & Iâd gone nowhere just begged for help. W/2 days left went to Renaissance hotel.