Wonderland Mansion @ Serenity Lodges

Coralyn left this review after She damaged the property and I kept part of her deposit. She, under the influence, instigated a fight with someone renting the RV at the back of the property, yelling across the acreage that “we paid $5000 to be here and we aren’t sharing the hot tub”. This wasn’t even true, they paid $4200 for a week for a big group. This - being a new listing, was half the price of any comparable 4000 square feet property which has 2.5 acres, koi fish pond and more. The hot tub was brand new water and clear as could be when they checked in. After their stay the hot tub and entire area (including my cover) smelled like old beer. I was gagging. I informed them that they spilled drinks in the hot tub and they clogged the dishwasher which left the cleaners with a full load of dishes to do and I had to call a plumber. We had guests checking in that night who were then upset about no dishwasher for their vacation but the property is remote and it took me a few days to organize the plumber coming on a week day. I did not charge them $350 hot tub dump fee or $50 dirty dishes fee. I only took the money for the plumber as they clogged a BRAND NEW dishwasher from absolutely huge chunks of food (which I have photos of) that they denied on check out. There is a fireplace in the basement and yes, the main floor living room fireplace is not currently in use. They were informed of this in advance. East Sooke is a rural area so yes, we have to have mice traps and ant traps out because without them there would be a problem but unfortunately her husband had to clear one of the Mouse traps. It’s a rural area so I stay on top of this best I can but all Homes in the area have to have preventative measures and counter measures for these things. I paid $5600 for a mad hatter tea party table that’s in the house, it’s custom wood and beautiful. I’m updating the photos now so whoever reads this can see that. This review was done out of spite and rage because I charged them for breaking my dishwasher and they didn’t want to take responsibility for picking a fight with the other guests in the RV. I’ve hosted for 8 years on various platforms but first time trying VRBO and unfortunately these guests didn’t give it a great name but I’m going to keep hosting here because I hope it’s just a one off and I’ve spent my life saving for the down payment to buy this house and create wonderland and I won’t let one negative review stop me from sharing this beautiful home with others.

Thank you Chantelle. We are continually adding different amenities to the house and property. This year we hope to have a sauna set up before the winter and there are several other projects on the go. Thank you again.