6/10 Satisfaisant
Nhoo M.
11 juil. 2023
Les points forts : Arrivée et emplacement
Les points faibles : Communication
Great location, spacious apartment but...
We stayed for 2 weeks. The apartment is in a nice location. Close to the metro, lively, walkable to Jardin des plants, and the city center. In general, the place is charming and spacious. The kitchen utensils are in great condition. This place is a duplex. There are two showers and one toilet on the lower floor. It's quite inconvenient to walk downstair from the master bedroom to use the toilet at night but we got used to the stairs in the 2nd week. However, we had some issues during our stay. First, there were ants on the floor when we checked in. We bought some bug spray to use but it didn't really work. Another issue was that the neighbor left notes (twice!) on our door complaining and demanding us not to use the A/C in the evening because it caused a lot of noise to his bedroom and he couldn't sleep. We reached out to the agency to help us with the issue because we didn't want to have any interaction to the neighbor about this nor we would stop using the A/C. It's June in Toulouse and it's really hot. The main reason we booked this place because we wanted to use the A/C. There was only one A/C in the master bedroom and it caused problem with the neighbor. The A/C itself was quite noisy to us when we turned on "cool" mode. We didn't stop using the A/C completely but we tried to minimize it at night. We didn't feel completely happy about this at all. We asked the agency to get back to us but they didn't respond to us at all about this. At least they should've responded :(
Nhoo M.
Séjour de 14 nuits en juin 2023