Retraite Lacustre 3 Chambres avec Vues Imprenables sur l’Eau !

Thank you for taking the time to share your feedback. We’re glad you found the home clean and enjoyed the layout, though we’re sorry the overall experience did not meet your expectations. We would like to clarify that the bed configuration is disclosed within the property description, including that two twin beds may be combined to create a king-size sleeping arrangement. We understand that this setup was not what you personally expected when selecting the home, and we appreciate your feedback regarding how prominently that information is presented. We also understand the appeal of direct beach access at a lakefront property. However, neighboring properties have their own private access rights, and private beach access is not included as an amenity with this home. We recognize that this distinction was important to your experience and will review the listing to ensure both the sleeping configuration and shoreline access are communicated as clearly as possible. We appreciate your feedback and are glad you were able to enjoy the cleanliness, layout, and beautiful lakefront setting of the home.

Thank you for sharing your experience. We sincerely apologize for the difficulty accessing the home upon arrival and understand how frustrating that delay was after traveling. Our team worked to restore access that evening and provided a dinner credit in recognition of the inconvenience. We’re also sorry to hear that other aspects of the property did not meet your expectations. Your comments regarding the home’s condition, amenities, and furnishings have been shared with our property and operations teams for review. We appreciate your feedback and regret that your overall experience did not reflect the standard of hospitality we strive to provide at Beachwalk Properties.