Lakeview Pines Cabane en rondins - Refuge sur mesure avec spa, billard

Thank You for your amazing feedback. We would love to host you again!

Thank you for your review and for bringing this to our attention. We sincerely apologize for the condition of the patio furniture and the spider webs around the property. This falls far below our standard of cleanliness and care. We have immediately alerted our housekeeping and maintenance teams to conduct a thorough deep cleaning and inspect the outdoor area to ensure this is completely resolved. We truly appreciate your honesty, as it helps us improve. We hope you will consider giving us another opportunity to provide you with a much better experience in the future.

Thank you for taking the time to share your review. We are glad your family enjoyed the location, easy check-in, and the game room in the garage. We sincerely apologize for the issues you encountered regarding the condition of the home, the lack of supplies, and the difficult patio door. Your feedback regarding the need for updates, improved amenities like screen doors, and better stocking is very valuable, and we are sharing it directly with the property owner and our team to address these improvements. Regarding the trash policy and fee, we understand your frustration. Because local wildlife in the area makes outdoor trash storage a safety issue, guests are asked to dispose of trash at designated community dump sites, but we appreciate your feedback on how challenging this can be when traveling with a full vehicle. We regret that your stay did not meet expectations for the price, and we appreciate your honesty as we work to improve the experience for future guests.