Appartement·Hôte professionnel

Exclusive Duplex with 2 Private Terraces. Don Pelayo

Galerie photos de l’hébergement Exclusive Duplex with 2 Private Terraces. Don Pelayo

Restauration extérieure
Restauration
Coin séjour
Restauration
Chambre

Avis voyageurs

9,0 sur 10
Merveilleux
2 chambres2 salles de bain4 personnes

Équipements populaires

  • Cuisine
  • Lave-linge
  • Climatisation
  • Espace extérieur

Découvrir la zone

Afficher la carte
Sevilla, AL
  • Place, Cathédrale de Séville
    ‪3 min à pied‬
  • Place, Plaza de Toros
    ‪3 min à pied‬
  • Place, Alcazar Royal de Séville
    ‪5 min à pied‬
  • Airport, Séville (SVQ-San Pablo)
    ‪23 min en voiture‬

Chambres et lits

2 chambres (4 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 lit double

Chambre 3

2 lits 1 place

2 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Espaces

Cuisine
Coin salle à manger séparé
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N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Exclusive Duplex with 2 Private Terraces. Don Pelayo

Magnifique appartement duplex avec deux terrasses privées en plein cœur de Séville.

Situé dans la rue Don Pelayo, à quelques mètres de la Cathédrale, de l’Alcazar et des Archives des Indes, dans un quartier central privilégié de la ville.

L’accès à l’appartement se fait par un petit escalier. Au premier étage se trouvent la première chambre, une salle de bain complète, un beau salon et la cuisine, équipée d’un petit réfrigérateur sans congélateur, d’un lave-vaisselle et de tous les ustensiles nécessaires pour cuisiner. Au deuxième étage se trouvent la deuxième chambre, une autre salle de bain complète et deux terrasses privées : l’une d’elles, de plus de 25 m², avec un coin salon et une salle à manger ; l’autre, d’environ 10 m², avec deux transats parfaits pour prendre le soleil et se détendre.

La rue Don Pelayo se trouve au cœur du quartier de l’Arenal, considéré comme l’un des meilleurs quartiers du centre-ville, entièrement sûr et très animé pendant la journée. À proximité, vous trouverez de nombreux restaurants, bars à tapas et terrasses, dont beaucoup sont célèbres et traditionnels à Séville.

La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou Whats App, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.

** Pour les séjours mensuels, l´approvisionnement en eau et en électricité sera inclus jusqu´à un maximum de 100 € par mois. Si les dépenses sont plus élevées, le client devra payer la différence. La facture correspondante sera envoyée par l´hébergement au client pour vérifier les dépenses**

Pendant le séjour, aucune personne supplémentaire à celles indiquées dans la réservation ne pourra accéder à la propriété, donc l´accès à la propriété est interdit aux personnes qui ne sont pas enregistrées comme hôtes. Le non-respect de cette règle entraînera des frais supplémentaires de 50% du montant total du séjour comme pénalité, ou le cas échéant, l´expulsion immédiate du logement.
Pets - not allowed
Smoking - not allowed
Arrival between 00:00 and 02:00 is subject to 50 late arrival fee.
Arrival between 22:00 and 00:00 is subject to 30 late arrival fee.



L`adresse de l´appartement est Calle Don Pelayo, 6, 1º izquierda, puerta 3, Sevilla

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Hébergements similaires

Règlement intérieur

Arrivée après 15 h 00
Âge minimum pour la location : 18 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Numéro d’enregistrement de l’hébergement : ESFCTU000041026000896792000000000000000000VUTSE012772, VUT/SE/01277
Hébergement n° 1878212a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Séville

C’est dans le quartier Centre historique à Séville que vous trouverez cet appartement. Les célèbres Cathédrale de Séville et Alcazar Royal de Séville figurent parmi les immanquables, tandis que l'emblématique Plaza de España vous invite à découvrir la beauté naturelle des lieux. Consultez l'affiche de l'emblématique Stade olympique et prévoyez du temps pour passer par l'agréable Isla Mágica, attraction prisée des environs.
Carte
Sevilla, AL

À proximité

  • Cathédrale de Séville - 3 min à pied - 0.3 km
  • Plaza de Toros - 3 min à pied - 0.3 km
  • Torre del Oro - 3 min à pied - 0.3 km
  • Giralda - 5 min à pied - 0.5 km
  • Alcazar Royal de Séville - 5 min à pied - 0.5 km

Comment se déplacer

  • Arrêt de tram Archivo de Indias - 3 min à pied
  • Séville (XQA-Gare Santa Justa) - 8 min en voiture
  • Aéroport de Séville San Pablo (SVQ) - 36 min en voiture

Restaurants

  • ‪Bodeguita Antonio Romero - El Buzo - ‬2 min à pied
  • ‪Postigo 10 - ‬3 min à pied
  • ‪Bodeguita Antonio Romero - ‬2 min à pied
  • ‪Mesón Cinco Jotas - ‬2 min à pied
  • ‪Postiguillo - ‬1 min à pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Exclusive Duplex with 2 Private Terraces. Don Pelayo ?

À partir du 13 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Exclusive Duplex with 2 Private Terraces. Don Pelayo le 12 juin 2026 commencent à 317 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Quelle est l'heure d'arrivée à l'hébergement Exclusive Duplex with 2 Private Terraces. Don Pelayo ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Exclusive Duplex with 2 Private Terraces. Don Pelayo ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Dans le quartier de Centre historique, cet immeuble se trouve à moins de 5 minutes de marche de Marché de l'artisanat El Postigo et Alcazar Royal de Séville.Cathédrale de Séville et Giralda se trouvent également à moins de 10 minutes de là. Arrêt de tram Archivo de Indias n'est qu'à 3 minutes à pied et Arrêt de tramway Plaza Nueva est à 6 minutes.

Avis

9,0

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 14 avis sur 26.
Note des voyageurs de 8 (Bien), d’après 10 avis sur 26.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 26.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 26.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 26.

10/10

Propreté

10/10

Services et équipements

10/10

Infrastructures et conditions de l’hébergement

9,0/10

Arrivée

9,8/10

Communication

10/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Martin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Very helpful for questions. Very clean and comfortable. A great location, everything very handy
Séjour de 6 nuits en novembre 2025
Avis vérifié

8/10 Bien

Nir Y.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Great location and very easy to find. The apartment itself had potential, but the odor inside was very strong and difficult to handle, which affected the overall stay. With better attention to this issue, it could be a much more pleasant place to stay.
Séjour de 3 nuits en novembre 2025
Réponse de VrboOwner le 13 déc. 2025
Dear Nir, Thank you for your feedback. We are glad to hear that you found the location convenient and easy to find. We sincerely apologize for the odor issue. Rest assured, we will address this matter promptly to improve the experience for future guests. We hope to have the opportunity to welcome you again. Best regards, Quality Department.
Avis vérifié

10/10 Excellent

Claire

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Excellent location for exploring central Seville - everything a stones throw from the apartment but in no way disturbed by noise at night. Lovely terrace space. Excellent communication with lessor. No negatives from us!
Séjour de 4 nuits en octobre 2025
Avis vérifié

10/10 Excellent

Melissa D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Long weekend in Seville

Great location. Walking distance to all of the sites. All the amenities we needed. Comfortable beds.
Séjour de 5 nuits en octobre 2023
Réponse de VrboOwner le 25 nov. 2023
Dear Melissa, Your generous feedback is very much appreciated. It's heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon. Quality Department.
Avis vérifié

8/10 Bien

Eva C.

Les points forts : Propreté, communication, emplacement

Gréât location!

Very nice apartment on two floors, great terrace, and kind to accommodate us with a crib.
Séjour de 4 nuits en août 2022
Réponse de VrboOwner le 31 août 2022
Dear Eva, thank you for your kind comments. We are glad to know that your family had a pleasant stay with us, and we hope that we will have the opportunity to welcome you back in the future. Aija T. Quality Department
Avis vérifié

8/10 Bien

Christina B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Place was very clean and nice. Check in was a breeze and communication is really good on the WhatsApp. Had a small issue when bedding wasn't provided for the pull out couch, but reached out on WhatsApp and they were able to provide us with some within a couple of hours.It's quite bit of stairs to get to the apartment, so if mobility is an issue, i wouldn't recommend this place because it doesn't have an elevator.To access the rooftop patio, you have to enter thru the upstairs bedroom. That bedroom also has 2 twins but they are side by side.They provided us with coffee, oil and vinegar, and a bottle of water.Slight smell in the kitchen, but aside from that, everything else was great. Good location, you are near things, but tucked away enough where the night life noises won't bother you.
Séjour de 3 nuits en mars 2026
Réponse de VrboOwner le 8 avr. 2026
Dear Christina, Thank you very much for your kind feedback. We are pleased to hear that you found the place very clean and pleasant, and that the check-in process was seamless. We are also glad that the communication through WhatsApp worked well for you. Regarding the bedding for the pull-out couch, we apologize for any inconvenience caused. Normally, bedding is provided upon request at the time of booking, but we are happy to hear that we were able to resolve the issue promptly once you reached out to us. We also appreciate you bringing the slight odor in the kitchen to our attention. We will make sure to investigate and address this matter. It’s great to know that you enjoyed the excellent location of the apartment, offering easy access to key attractions while still being tucked away enough to avoid any disturbance from nightlife noise. Thank you again for your valuable feedback. We look forward to welcoming you back in the future. Best regards, Quality Department
Avis vérifié

10/10 Excellent

Casey D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This is a beautiful property very centrally located in the city. It is about a 3-4 minute walk to the cathedral and real alcazar. Shopping and restaurants are equally as accessible. The apt itself was immaculate and the bedrooms on separate floors was a nice separation for multiple guests. The beds were comfortable and the kitchen was stocked pretty well with basic amenities. The host even provided gift bags with coffee and tee for the stay. Check-in was pretty straightforward. WhatsApp was necessary for check-in.
Séjour de 2 nuits en octobre 2025
Avis archivé

8/10 Bien

Clive B.

very good

Ideal Location nice open space and clean & tidy - recommended
Réponse de VrboOwner le 22 mars 2020
Dear Clive! Thanks for your review! It's very important for us to know how was your stay to improve our services! We hope that you enjoyed your stay in the apartment and had a nice trip in our city! We look forward to seeing you soon again in Seville! Kindest regards, Genteel-Home Team
Avis archivé

8/10 Bien

Bob G.

Excellent location to attractions and restaurants.

Nice layout for two to four people but would prefer a queen bed in the 2nd level bedroom as it has two terraces and and great views. You can see the Cathedral steeple while laying in bed! Would also recommend a light over the dining table. Would rent it again!
Séjour de 6 nuits en novembre 2017
Réponse de VrboOwner le 22 mars 2020
Dear Bob, Thank you very much for choosing our apartment for your stay and taking the time to leave your positive review. We are glad to hear that you had enhoyable stay and would like to come back. Hope to welcome you again in near future!
Avis vérifié

10/10 Excellent

Phil R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Lovely, very central and well equipped

This is a really nice property. The stairs can be challenging after a long day sight-seeing but the proximity to the city centre is fabulous. There is an ever present niff of city drains but that’s what you get in the oldest parts of these cities. Also because of its wonderful situation there is plenty of noise from the bars late into the night. The beds are really comfy and the air conditioning worked a treat in 27C.
Séjour de 4 nuits en mars 2023
Réponse de VrboOwner le 3 avr. 2023
Dear Phil, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future. Jose L.H. Campos Quality Department Manager
Avis vérifié

10/10 Excellent

L E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The apartment was in a very convenient location yet just enough away from all of the hustle and bustle of the main tourist areas that it was quiet. It was very clean, with well-appointed with furniture, a well-stocked kitchen, comfortable mattresses and nice sheets and towels. They did a clean and refreshed sheets and towels mid-way through our stay which was unexpected and really appreciated!Booking the stay and communicating with the host was easy and prompt. They even allowed us to check in a little early which was super great after a long flight from the US.The terrace was nice though it was so hot when we were there, we did not get to enjoy it as much as we had hoped. As a bonus and since clothes driers are non-existent in Sevilla, the terrace was a great place to dry our laundered clothes!I would recommend this apartment!
Séjour de 7 nuits en mai 2025
Avis vérifié

10/10 Excellent

keely t.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

One criticism

One criticism would be no smart tv. You’ve already got the internet and for those staying in an apartment it’s sometimes because they don’t always want go out in the evening. Otherwise might as well stay in a hotel. I feel it’s a small addition but a huge benefit.
Séjour de 4 nuits en mars 2023
Réponse de VrboOwner le 3 avr. 2023
Dear Keely, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future. Jose L.H. Campos Quality Department Manager
Avis vérifié

6/10 Satisfaisant

Helena H.

Sadly not a luxury apartment-could not have chosen a worse time to come as noisy roadworks all day

This apartment should not have been made available during this time as we were living on a building site. The road was having it's drains replaced but we had to endure pneumatic drills bulldozers and heavy machinery from 8am to 6.30pm every day including working on Saturday.
Séjour de 14 nuits en février 2018
Réponse de VrboOwner le 22 mars 2020
Dear Helena, We apreciate your feedback about your stay in our apartment, and we are trully sorry that you had these inconveniences during your stay. But also once we got to know about this problems, we offered you a stay in another brand new apartment in other location, away from the construction work, but your decision was not to move. Its true, that there are some factors which we are not able to control and we are not informed about (for example a public construction work), and our responsability and work is limited and focused only to the apartment and the services we provide during the stay of our guests. Anyway we always try to find a solution for our guests to make their stay as confortable as possible, and we have 24/7 incident service which can be contacted any time in case the guests have some problems during their stay. Again, we are sorry for any problems you had to have an enjoyable stay, and we really hope you could come back to the city again in near future! All our best regards
Avis archivé

6/10 Satisfaisant

tracey j.

Conflicted

I’m very conflicted writing this review. The apartment is lovely, clean and roomy. The location is absolutely perfect. You are steps away from the Cathereral, fantastic food and transportation. The apartment is located on a very quite street. The host and company coordinating the details were so accommodating and flexible with our arrangements and we were very appreciative. However, during our stay we did experience the garagabe/ sewer smells that really became powerful at times. The smell was primarily in the kitchen area and we could close the door..but it was definitely a drawback. We believe it was coming from the street. We never addressed this with the owner as we were just so busy during our days there. In the end, our family of 4 was split if we would return...hence...conflicted.
Séjour de 5 nuits en novembre 2017
Réponse de VrboOwner le 22 mars 2020
Dear Tracey, First of all we would like to thank you for choosing our apartment for your stay in Seville and taking the time to leave us your review. We are glad to hear that the apartment met your expectations, you had a pleasant stay and enjoyed the location of the apartment. Your words about our service means a lot to all our team as we always try to do our best for our guests. That´s why we are sorry to hear that the only problem you had about your stay is not related directly to our apartment or our services. Seems that the smell you felt came from the street, but anyway if you would have contacted us about this issue we would have checked it, as we do have an incidence service and our team is always ready to help our guests, and we would have seen if there was something we were able to do to make your stay more comfortable. Thank you again for your positive comments, and we hope to welcome you back again in our apartments!! Best regards, Genteel-Home team
Avis vérifié

10/10 Excellent

Vânia V.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Alojamento

A estadia foi muito boa. Boa localização, boas instalações.
Séjour de 2 nuits en août 2024
Avis vérifié

8/10 Bien

Tommy L.

Fantastiskt läge!

Fin lägenhet med extremt, otroligt bra läge i förhållande till Sevillas sevärdheter. Bra kontakt inför och i samband med boendet. Mindre bra var ett lite dåligt utrustat kök och ffa att propparna gick när man försökte laga mat samtidigt som air-condition var på.
Séjour de 5 nuits en septembre 2018
Avis archivé

10/10 Excellent

Gregory L.

Modern 2-bedroom apartment with delightful terrace

The apartment was as advertised - beautiful, centrally located and with gorgeous outdoor space (terrace off the second bedroom). The apartment has two floors (2nd and 3rd floors using the American way of counting floors). The lower floor has a medium sized combined living/dining room, bedroom with queen bed, bathroom (not en-suite) and large kitchen. The upper floor has two twin beds that can be pushed together and a small bathroom with one large terrace and one small terrace. The style is modern and the location is central. It's only a couple of blocks away from the Cathedral and lots of restaurants and bars. The location is usually quiet - we only had one night where we heard noise from the nearby bar La Jolla - all the other nights were quiet. We had a couple minor maintenance issues that were addressed quickly. Communication and check-in were pleasant and easy.
Réponse de VrboOwner le 22 mars 2020
Dear Gregory. Thank you so much for taking the time to share with us your review of our apartment! You can not imagine how happy we are that everything in it, and in your trip, was as you expected it to be, and that while staying at it you felt like at home. Afterall, the main reason of our daily hard work. We are also happy to know that our colleagues were able to solve all the issues you might have. The colleagues in our incident department are 24h avalaible to help our guests and make their stay as confortable as possible! We hope to hear from you again in the near future. Until then, our best wishes for you!
Avis archivé

8/10 Bien

Laurie W.

A good home base for two couples

Good location. Clean and attractive. Great rooftop terrace. Very responsive staff. Would benefit from WI-FI on the top floor, 4 cup coffee maker, and a way to bind the twin beds together for couples so you don’t slip into the crack in the middle of the night.
Séjour de 4 nuits en octobre 2017
Avis archivé

10/10 Excellent

Clive B.

very good

location was ideal & well appointed apartment
Séjour de 3 nuits en septembre 2017
Réponse de VrboOwner le 22 mars 2020
Dear Clive Thanks for your great review! It's very important for all Genteel-Home team to know your opinion to improve our services! We hope that you stay with us in your next trip! Kindest regards, Genteel-Home team.
Avis archivé

8/10 Bien

John M.

Great location

Very central, so easy to get to all the main attractions. Lots of steps to the apartment, but this kept us fit. The only thing we didn't like was access to the terrace is via the second bedroom, otherwise we liked it very much. Thanks
Réponse de VrboOwner le 22 mars 2020
Dear John, thank you so much for your words, we're happy you've enjoyed a wonderful stay and hope to see you soon in Seville!
Avis archivé

10/10 Excellent

Janet D.

Lovely apartment in great location

Lovely apartment - great location very close to Cathedral, but very quiet. We had been concerned about possible drain smells - having read previous reviews - but had no such problems at all. The apartment was spotless and well appointed with two gorgeous terraces. Overall - very confortable indeed.
Réponse de VrboOwner le 22 mars 2020
Thank you so much for your review, it's been a pleasure for us to host you and sincerely hope to host you again in the future!
Avis archivé

10/10 Excellent

JUAN H.

Excellent 3 Nights in Sevilla

This property has been nicely remodeled in a modern design. Whole still in the middle of the city center historic district. Short Walking distance to major points of interest. Be aware of need to go stairs ( no elevators ). It was fine for us. But could be challenging to some. Would stay here again without a dought. By the way. Taxes from train station should not cost more than €10. Be careful. Ask before boarding to avoid getting .... as we did by a taxi driver.
Séjour de 3 nuits en mars 2017
Avis archivé

8/10 Bien

Wanda S.

spacious apartment but cold

Excellent central location. Very clean and well maintained, comfortable beds and bedding. We had problems with smelly drains in the kitchen and 2 bathrooms. The managing agent responded v quickly and threw bicarbonate of soda down the drains. This did nothing to alleviate the problem. They also mended doors that would not close/lock. The heating is reverse cycle AC, thus up at ceiling level. The apartment took about 3 hours to warm up - we wore outdoor clothes in the evening - I would not recommend for a winter stay- I would imagine lovely in the Spring and Autumn
Réponse de VrboOwner le 22 mars 2020
Dear guest, thanks for your comments that help us to improve our quality. Concerning the smelly drains unfortunately due to the groundwater in the city’s subsoil is not weird to have this smell every time the weather change. About the AC as you could check during your stay, once you put in the correct mode it works perfectly. There’s a heating in every single stay (living rooms and bedrooms), so the apartment is really warm in a few minutes. Once again we thank you for your comments and we are pleased to know that you enjoyed in our city, hope to see you soon again. Thanks & Regards Genteel Home
Avis archivé

8/10 Bien

Wanda S.

spacious apartment but cold

Excellent central location. Very clean and well maintained, comfortable beds and bedding. We had problems with smelly drains in the kitchen and 2 bathrooms. The managing agent responded v quickly and threw bicarbonate of soda down the drains. This did nothing to alleviate the problem. They also mended doors that would not close/lock. The heating is reverse cycle AC, thus up at ceiling level. The apartment took about 3 hours to warm up - we wore outdoor clothes in the evening - I would not recommend for a winter stay- I would imagine lovely in the Spring and Autumn
Réponse de VrboOwner le 22 mars 2020
Dear Wanda, thanks for your comments that help us to improve our quality. Concerning the smelly drains unfortunately due to the groundwater in the city’s subsoil is not weird to have this smell every time the weather change. About the AC as you could check during your stay, once you put in the correct mode it works perfectly. There’s a heating in every single stay (living rooms and bedrooms), so the apartment is really warm in a few minutes. Once again we thank you for your comments and we are pleased to know that you enjoyed in our city, hope to see you soon again. Thanks & Regards.Genteel Home
Avis archivé

10/10 Excellent

Sue L.

FANTASTIC!!

FANTASTIC PLACE! Very good location, clean, very comfortable and great service and hospitality from Genteel.I definitely recommend this apartment!!!
Réponse de VrboOwner le 22 mars 2020
Dear Mrs Sue, I would like to thank you for your fantastic review regarding your stay with us. I will communicate personally your positive feedback to all our staff. Warm regards, Genteel Home.

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