Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This condo had beautiful views, spacious and everything we could need to enjoy our vacation! We will definitely be back!!!
We had a wonderful stay! The location was perfect and views were amazing, as pictured. The place was very clean as well. Our only complaints were that the listing stated that there was a hair dryer and there was not and we were not provided with a beach access gate code, however when we contacted the management we were provided with one immediately. We would definitely stay here again!
View and location was as advertised--amazing. Property was not very well stocked. No filters for coffee maker, no dishwasher tabs, no dish soap, no Kleenex, etc. Basic things that everyone needs (pizza cutter, etc) were not there and had to be bought or brought.
This is a beautiful condo with fantastic views of the beach. We all enjoyed the spacious living areas, bedrooms, and balcony. There's easy access to the beach. The unit did NOT have extra paper towels, toilet paper, or trash bags (other than what was in place on check-in day), so we ran short on those supplies in last few days of stay. The kitchen was missing a cutting board. The management company was very communicative throughout, but the office was closed during regularly posted office hours on our check-out day. This was unfortunate, since the company doesn't allow late check-out and a few of us needed to store our luggage d/t a late flight.
Overall good stay with a few minor snags.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
When we arrived at the property, we were greeted with a combination of small black spiders and small roaches. Pest control was supposedly performed the Monday of our stay. I would consider it in adequate. In calling your phone number, there was invariably a request to leave a message. It would be nice to speak to a human at our convenience rather than yours.Otherwise a delightful experience at a beautiful place.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was very nice and had a ton of room for our group. The condo was in good shape with the exception of a few things. First one of the doors going out to the patio was broken and would not lock or let you back in. The electric stove was horrible and would not boil water. There were multiple prior reviews about roaches in this unit. We killed three while we were there but not terrible for the most part.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed here summer of 2022 and were excited to return. Unfortunately, our second experience was not as we expected. Day one we spotted a roach in the dishwasher and continued to see several more on the kitchen counters and in the cabinets. They began to get into our personal items as well. The bunk room smelled strongly of mildew. When we called about the roach problem the management company responded through text. They said they were calling an exterminator and would let us know when they would arrive. The exterminator never came. We would not recommend this facility.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
just what the Dr. ordered
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was very nice and had a ton of room for our group. The condo was in good shape with the exception of a few things. First one of the doors going out to the patio was broken and would not lock or let you back in. The electric stove was horrible and would not boil water. There were multiple prior reviews about roaches in this unit. We killed three while we were there but not terrible for the most part.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
When we arrived at the property, we were greeted with a combination of small black spiders and small roaches. Pest control was supposedly performed the Monday of our stay. I would consider it in adequate. In calling your phone number, there was invariably a request to leave a message. It would be nice to speak to a human at our convenience rather than yours.Otherwise a delightful experience at a beautiful place.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Million dollar view. Facility was clean. Furniture was comfortable. Overall condition of the unit needs to be upgraded in order to continue attracting customers at current rate. Unit has been "rote hard, put away wet".
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This unit is in total disrepair, everything has been neglected. Leftover items from previous guests, unclean, bug infested, worn out furniture and appliances, only two hangers for three closets, bathroom drains clogged, no lid in the kitchen trash can, dirty pillows, mismatched and worn out plates, cups, etc.. Too many maintenance issues to mention. This condo is not worth what we paid.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Worst experience I've ever had on 30A!The condo was filthy, and cockroaches were everywhere.also the clothes dryer did not work all week!When I called to complain, I was told, "The best thing you can do is find a laudromat."Yea, that's exactly what I want to do after dropping $6000.00 to rent your condo!
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been booking through Benchmark Management(Garrett Realty) for a very long time and haven't had any issues till this past visit staying at Sago Sands 402. We experienced several roaches over our stay and the issue was not addressed till midweek when the pest control company finally came out. The inspector even said this was the 1st call hes had with our unit for the week which was odd due to the fact of me reporting/calling the office beginning Monday only to be told someone would get to us. I would seriously question the cleaning guidelines are there were several dead roaches behind and around the fridge that were not attended to.Other than the uninvited guests we had a great time as usual. Hopefully, the cleaning guidelines are adhered to going forward.
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great rental with one exception: this place had bugs. A variety of roaches, killed around 20 per dayfirst few days. Couldnât leave any food out. Complained to Benchmark twice, exterminator came the day before we left. Elevator out one day, minor inconvenience
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great rental with one exception: this place had bugs. A variety of roaches, killed around 20 per dayfirst few days. Couldnât leave any food out. Complained to Benchmark twice, exterminator came the day before we left. Elevator out one day, minor inconvenience
The views are amazing. The living/dining space is very spacious. We loved the location.
The rental process was seamless. The property management people were accessible with questions we had concerning tropical storm Fred. Overall great experience. The only negative was we did see some live bugs in the kitchen and the elevator was broken the day we were checking out.
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great view...called it the Cruise Ship Condo because from the kitchen and living room you feel like your on a cruise ship however...there were some unwanted castaway guests (roaches). Layout is great and accommodated our group and like that there are only 8 condos at the entire property. Beach is crowded at all. Even though there is a pool on property, it is in the parking lot which is kind of odd. This particular condo is a bit dated and would benefit from some updates. Location is great and the Benchmark property managers were attentive every time we called but had numerous complaints and calls about how dirty the unit was and the amount of roaches in the kitchen in the cabinets and drawers and all though it was compensation was offered for the poor conditions and the inconveniences.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were so looking forward to our beach vacation this year. The unit at Sago Sands was beautiful, but the rest of the experience was miserable. Due to beach restorations, there was constant noise during our entire 2 week stay. A conveyor belt was parked right outside our bedroom which ran from 7:30 in the am until 5 everyday except on weekends. Dump trucks would arrive at 7:30 everyday to dump huge loads of sand in the parking lot next door which would be followed by a loud bang of the tailgate. The dump trucks, loaders, and bulldozers remained working on the beach right below our unit moving back and forth constantly. I realize that this work needed to be done; however, we would have expected notification prior to our visit, and an offer to change condo complexes or dates which was always done under Garrett Realty. After speaking with 2 property managers, the rental manager, and numerous others, we have yet to hear back re some kind of compensation for our inconvenience. To pay as much as we did to stay for 2 weeks without even a return call to attempt to work this out, I feel the need to warn everyone about using Benchmark properties. Although everyone I spoke with agreed that this was poorly handled, no one has been willing to step up and do the right thing. After over 10 years of renting through Garrett/Benchmark, we will no longer give them our business. So disappointing!
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location was great and the small complex was nice and quiet. The walk to the beach was short. However, the unit needs a deep cleaning/serious update and stove needs repairs, the microwave over the oven doesnât work at all but a second one is on the counter. We had to call maintenance for a few issues upon arrival that were quickly addressed. The stairwell needs a good sweeping and power washing as does the balcony. The view from the balcony is wonderful but the furniture is disappointing and dirty on the balcony.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everyone should know - there is absolutely no way I would stay here again even if they paid me to do so. There is mold in the showers (in case you forgot we are in the middle of a pandemic, and I don't prefer to shower in a shower that has not been cleaned/in someone else's germs), cockroaches in the kitchen (I don't prefer to eat my meals with cockroaches), the pans are absolutely disgusting with dried food on them, the credit they advertise that comes with the unit will not work and could not be used, the elevators would not work half of our trip and they did not fix them, the showers leaked water all over the floor. My 80-year-old grandparents were not able to leave the room because the elevators were broken. We had to carry our luggage down 4 flights of stairs. Not to mention, Benchmark Management thoroughly knew about all of these issues and would do absolutely nothing about them. I would not recommend this unit to anyone, and I would not recommend renting ANYTHING with Benchmark Management again. We certainly will not be doing so. They are by far, the worst, least accommodating, and most unprofessional rental company I have dealt with on 30a. I gave them every opportunity to make this experience right, and they said there were nothing they could/would do about my terrible experience.