Cabane·Hôte professionnel

Évadez-vous dans les montagnes et profitez de votre terrasse privée avec source et cascade

Galerie photos de l’hébergement Évadez-vous dans les montagnes et profitez de votre terrasse privée avec source et cascade

Extérieur
Coin séjour
Coin séjour
Salle de jeux
Bain à remous extérieur

Avis voyageurs

8,4 sur 10
Très bien
4 chambres4 salles de bain16 personnes

Équipements populaires

  • Bain à remous sur place
  • Parking sur place
  • Cuisine
  • Lave-linge
  • Climatisation
  • Barbecue

Découvrir la zone

Afficher la carte
Sevierville, TN
  • Place, Rivière Little Pigeon
    ‪9 min à pied‬
  • Place, Centre de loisirs Island at Pigeon Forge
    ‪28 min en voiture‬
  • Place, Titanic Museum (musée sur le thème du Titanic)
    ‪29 min en voiture‬

Chambres et lits

4 chambres (16 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

4 grands lits

Chambre 5

1 canapé-lit (double)

4 salles de bain

Salle de bain 1

Toilettes · Douche uniquement · Baignoire à jets

Salle de bain 2

Baignoire ou douche · Toilettes · Baignoire à jets

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Baignoire ou douche · Toilettes

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Coin salle à manger séparé
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Évadez-vous dans les montagnes et profitez de votre terrasse privée avec source et cascade

*** Nouveau dans notre programme de location, nous vous suggérons de réserver car le calendrier est ouvert - avec les prix et les commodités, cette cabine réservera rapidement.

Situé au bout d'une route calme, niché parmi des arbres imposants le long d'un ruisseau en ruine, le Stonebrook Lodge est un bastion de paix et d'intimité. Au lieu de voisins bruyants et d'une circulation sifflante, vous entendrez le chant des fauvettes et des troglodytes pendant la journée et le chant des grenouilles et des grillons la nuit. La cabine à trois étages offre également de nombreux soins, avec un bain à remous spacieux sur le pont inférieur, des baignoires à jets dans les cinq salles de bains et un home cinéma où vous pouvez regarder des films sur un écran de 65 pouces. Et comme le Stonebrook Lodge peut accueillir jusqu'à seize personnes, vous pouvez partager cette retraite avec vos amis et votre famille.

Vous voudrez sans aucun doute passer beaucoup de temps à savourer le cadre boisé. Heureusement, Stonebrook Lodge possède de nombreux espaces extérieurs où vous pouvez vous rassembler avec les autres ou vous évader pendant un certain temps. Pour commencer, il y a les deux ponts spacieux, équipés de bascules, de chaises et de tables. Un coin particulièrement charmant, meublé de fauteuils bien rembourrés, est un endroit idéal pour siroter votre café du matin ou vous rafraîchir à l'ombre, et un patio meublé avec une table à manger pour les repas en plein air. Le pont inférieur est l'endroit où vous trouverez le bain à remous; bien que tremper dans des bulles torrides soit toujours merveilleux, c'est particulièrement vrai lorsque vous pouvez savourer la caresse de la brise de montagne pendant que vous vous prélassez. Et le foyer extérieur, entouré de chaises et de bûches coupées pour servir de bancs, est un endroit agréable pour faire griller des guimauves sous les étoiles scintillantes.

L'intérieur du Stonebrook Lodge est aussi impressionnant que son cadre. La grande salle constitue la majeure partie du niveau principal. Le plafond cathédrale, les grandes fenêtres, la cheminée en pierre et les murs et le plancher en bois lui donnent une ambiance chaleureuse et accueillante. Outre une télévision par câble à écran plat et une connexion Wi-Fi gratuite, il y a un piano et de nombreux sièges en cuir confortables où tout le monde peut se réunir.

La salle à manger peut accueillir huit à table et cinq autres au bar de petit-déjeuner granit-top adjacent. Le bar du petit-déjeuner se double d'un espace de comptoir de cuisine supplémentaire et une fois que vous voyez à quel point la cuisine est bien équipée, vous êtes sûr de vouloir manger au moins quelques-uns de vos repas.

Un autre avantage du dîner est qu'après, vous pouvez descendre les escaliers pour regarder un film ou le gros match dans la salle de cinéma maison du Stonebrook Lodge. Le téléviseur HD 65 pouces avec Blu-ray n'est pas la seule attraction; les canapés en cuir sont si somptueux. À côté de la salle de théâtre se trouve la salle de jeux, avec une table de billard pleine grandeur et une table où vous pouvez jouer à des jeux de société ou travailler sur des puzzles.

Trois des quatre chambres du Stonebrook Lodge - les deux au dernier étage et la troisième au rez-de-chaussée - sont des suites parentales. Chacune comprend un lit king-size de luxe, une télévision à écran plat et des vues que vous adorerez vous réveiller. Chacune possède également une salle de bains privative qui comprend une baignoire à jets. Après une journée de randonnée, de ski ou de rafting, vous voudrez vous diriger vers ces jets d'eau massants.

Deux salles de bains supplémentaires et deux baignoires à jets supplémentaires!—Sont au niveau inférieur, tout comme une laveuse et une sécheuse pleine grandeur. En bas se trouve également la quatrième chambre; meublé avec deux lits superposés queen-size, il peut accueillir jusqu'à huit personnes. Les enfants adoreront faire de cette chambre leur club-house privé. En outre, l'un des canapés du home cinéma s'ouvre sur un lit queen-size.

Vous pourriez avoir du mal à vous détacher de la tranquillité et du confort du Stonebrook Lodge. Mais vous ne voudrez pas manquer les nombreuses attractions à proximité. La Great Smoky Arts & Crafts Community, par exemple, est à moins de quinze minutes. Le parc national des Great Smoky Mountains est à seulement vingt minutes en voiture, et Dollywood est à une demi-heure.

Lorsque vous séjournez au Stonebrook Lodge, vous êtes sûr de rentrer chez vous revigoré, détendu et rajeuni… et nous nous réjouissons de votre prochaine visite! Voyez par vous-même: réservez votre séjour dès aujourd'hui.

Ajoutez des dates pour connaître les prix

Hébergements similaires

À propos du quartier

Sevierville

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément en zone rurale, près de parcs de loisirs. Si les célèbres Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des hauts lieux culturels, les non moins sympathiques Parc à thème Anakeesta et Aquarium Ripley’s Aquarium of the Smokies comptent parmi les attractions les plus populaires des environs. Lors de votre séjour, ne manquez pas les incontournables Gatlinburg SkyPark et Parc aquatique couvert de Wild Bear Falls. Les pistes de la région vous invitent à goûter de nouveaux plaisirs tels que le ski et à faire le plein d'air frais en vous adonnant au patinage sur glace.
Carte
Sevierville, TN

À proximité

  • Rivière Little Pigeon - 9 min à pied - 0.8 km
  • Dîner-spectacle Dolly Parton's Stampede - 24 min en voiture - 26.7 km
  • Parc des expositions LeConte Center at Pigeon Forge - 26 min en voiture - 28.1 km
  • Centre de loisirs Island at Pigeon Forge - 28 min en voiture - 29.8 km
  • Titanic Museum (musée sur le thème du Titanic) - 29 min en voiture - 37.6 km

Restaurants

  • ‪McDonald's - ‬12 min en voiture
  • ‪Three Jimmy's Good Time Eatery - ‬11 min en voiture
  • ‪Little House of Pancakes - ‬14 min en voiture
  • ‪Preachers Smokehouse - ‬13 min en voiture
  • ‪Trish's Mountain Diner - ‬8 min en voiture

Avis

8,4

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 33 avis sur 52.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 52.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 52.
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 52.
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 52.

8,6/10

Propreté

8,0/10

Arrivée

7,6/10

Communication

7,0/10

Emplacement

7,6/10

Exactitude de l’annonce

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Jamie C.

Elk Springs Always

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabins were more than expected, location excellent, we chose Elk Springs for many reasons, one of the biggest perks is we check in early and when family is flying in, it help so much to be able to check in early
Réponse de VrboOwner le 20 mai 2026
Thank you for your wonderful review! We are so very thrilled to hear the cabins exceeded your expectations and that the location and early check-in made traveling with family even easier. We truly appreciate your continued trust in Elk Springs and look forward to welcoming you back for many more memorable stays!
Avis vérifié

10/10 Excellent

Kim N.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
cabin was very nice the host was very responsive to whenever we had a question or concern. we will definitely stay with this group again
Séjour de 6 nuits en décembre 2025
Avis provenant d’un site partenaire

10/10 Excellent

Julie B.

Amazing cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay at the cabin. Its remote enough to be isolated and quiet, but close enough to town for easy access. It was decorated so cute for the holidays. We enjoyed th4 game room and thr hot tub.
Réponse de VrboOwner le 24 nov. 2025
Thank you for your lovely review! We are delighted to hear that you enjoyed the peaceful, remote setting while still finding it convenient to get into town. So very glad the holiday decor added a festive touch to your stay, and that the game room and hot tub were a hit as well. It was a pleasure hosting you, and we truly hope to welcome you back to the cabin again soon! We encourage guests to book direct and save up to 15% on your booking.
Avis provenant d’un site partenaire

10/10 Excellent

Benton E.

Vacation 2025

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time the house was super nice and the elk springs people where super helpful
Avis provenant d’un site partenaire

8/10 Bien

A guest from Old Hickory , TN

Stonebrook

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Okay
Avis provenant d’un site partenaire

10/10 Excellent

sherry s.

Great cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great much needed family vacation in a great cabin.
Réponse de VrboOwner le 13 mai 2022
Thank you for your wonderful review, Sherry! We are excited to hear you enjoyed your stay. We hope to have you back soon. Remember, as a repeat visitor you will save 10% on future stays. Many more memories are left to be made!
Avis vérifié

8/10 Bien

Lisa L.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Les points faibles : Emplacement

Mother

Great place but out in the mountains
Séjour de 2 nuits en décembre 2023
Avis provenant d’un site partenaire

10/10 Excellent

Ricardo A.

Short stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was in a good location and was very serene.
Réponse de VrboOwner le 14 juil. 2023
Thank you for your feedback! We're glad to hear that you found our property to be in a good location and enjoyed the serene atmosphere. We hope to welcome you back for another peaceful stay in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Robert H.

Best cabin ever!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our entire family - 15 in total gathered for our annual Smokies adventure. Stonebrook Lodge was ideal with comfort and space for all.
Réponse de VrboOwner le 15 oct. 2022
We are always thrilled to hear of great family experiences with our resort. You certainly picked an amazing cabin to enjoy some much needed family time. We look forward to sharing new memories with you. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis provenant d’un site partenaire

10/10 Excellent

Ashley W.

Amazing as always

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We’ve stayed in several cabins with Elk Springs Resort and never have a complaint! They responded very quickly to any needs and the cabin was Amazing!
Réponse de VrboOwner le 20 févr. 2024
Thank you for being a loyal guest of Elk Springs Resort! We are thrilled to hear that once again, we were able to meet and exceed your expectations. Our team is committed to providing exceptional service, and we are delighted that you found the cabin amazing. We truly appreciate your kind words and look forward to having you again for another memorable stay. We encourage guests to book direct and save up to 15% on your booking. We hope to see you soon!
Avis provenant d’un site partenaire

8/10 Bien

Anthony G.

First time in Tennessee

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall pleased with the cabin. Views could have been better with some of the trees cleared out. Hot tub is a nice feature but very small and not level. Love the location far enough away for privacy but still close enough to town. Could have been cleaned a little better (cobwebs inside and dust bunnies in the corners. Needs more trash cans outside or more frequent trash pickup.
Réponse de VrboOwner le 19 mai 2025
Thank you for your detailed feedback! We are truly so delighted to hear you enjoyed the cabins location and overall experience. We appreciate your suggestions regarding the view, cleanliness, hot tub, and trash service—these are helpful insights we will share with our team for improvement. We hope to welcome you back for an even better stay in the future. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Avis provenant d’un site partenaire

10/10 Excellent

Rebecca B.

Group Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect for our church youth group. It was super close to Gatlinburg with easy to travel roads. The roads to Dollywood were a little more windy, but still only 25 minutes away. We really enjoyed our stay!!
Réponse de VrboOwner le 2 janv. 2024
W are delighted to hear that the cabin was a great fit for your church youth group! It's wonderful that it was conveniently located near Gatlinburg with easy access, and even the slightly winding roads to Dollywood didn't pose a problem. We ae thrilled that you enjoyed your stay. If there's anything else we can do for you in the future, please don't hesitate to let us know. We hope to welcome your group back again soon!
Avis provenant d’un site partenaire

10/10 Excellent

TaNika W.

Welcoming and Accomodating

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a beautiful well decorated cabin. All the amenities right at your finger tips. I felt like I was in a Relaxing Sanctuary. The only disappointing part is that I didn't see any Black Bears LOL(I love animals).
Réponse de VrboOwner le 20 mars 2024
Thank you for the awesome review. We are delighted to hear that you enjoyed your stay! Wildlife is certainly a site to see, may be when you come back they will be around! We hope to see you back soon!
Avis provenant d’un site partenaire

8/10 Bien

A guest from Guntersville, AL

Stay was ok.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was as advertised but space was a little smaller than it looked like in the pictures. It also had a couple cleaning issues from the previous guest that we had to take care of.
Réponse de VrboOwner le 9 janv. 2023
Thank you for sharing your experience with us, Michael. We are glad that you enjoyed your stay overall, and we have forwarded your feedback about the cabin to our teams for follow-up. We enjoyed having you as our guests and look forward to working with you again! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis provenant d’un site partenaire

10/10 Excellent

Angela N.

Peaceful cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our time at this peaceful cabin high up on the mountain. Beautifully decorated even with seasonal decorations also. The kids enjoyed the theater room. Not too far from everything you want to see, just need to get your vehicle up the steep mountain roads. But it’s a beautiful cabin once you arrive.
Réponse de VrboOwner le 26 sept. 2022
As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis provenant d’un site partenaire

10/10 Excellent

Kelly J.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin had terrific proximity to Gatlinburg, Pigeon Forge and Smokeys Mountain National Park visitor center. There is a very accessible grocery store. Management responded quickly and efficiently to a maintenance issue, late one evening. Fun house with lots to do for all guest ages. Well stocked. All general areas (kitchen, bathrooms, etc.) were clean, but the cabin could have benefited from a deep clean, as dust gathered in corners and door frames.
Séjour de 3 nuits en juin 2022
Réponse de VrboOwner le 2 juil. 2022
Thank you for your wonderful review, Kelly! We are delighted to hear that you enjoyed your time and hope you will visit again soon! We certainly apologize about any cleaning issues and will be sure to get these items addressed. We do keep staff on hand 24/7 so please, next time feel free to give us a call for assistance. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis provenant d’un site partenaire

8/10 Bien

Roger H.

Secluded and Quiet

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We (family of 14 with little kids) enjoyed our stay at Stonebrook Lodge. We liked the location and seclusion. The cabin was clean and spacious. The communication was excellent. We found, for us, that the children did not have an outdoor play space and creek to play in that the pictures had shown. The creek was only a trickle and the surroundings not conducive for kids play. That’s really on us. The pictures were accurate, we just miss interpreted what we saw. We recommend this place for sure.
Réponse de VrboOwner le 27 juil. 2024
Thank you for your review! We are glad your family enjoyed the stay at Stonebrook Lodge and appreciated the location, cleanliness, and spaciousness. We appreciate your understanding about the outdoor play space and creek. Your recommendation means a lot to us. We hope to welcome you back soon! We encourage guests to book direct and save up to 15% on your booking. See you soon!
Avis provenant d’un site partenaire

10/10 Excellent

Lisa W.

Amazing Family Get Together

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I live in Florida and my family lives in Illinois and Indiana. We met for a relaxing family vacation. We all had a great time. From the fires at the fire pit to relaxing in the hot tub after a day of seeing the sights around town, we could not have had a better time. We had a barbeque one day and stayed at the cabin to play games and lounge around another day. There was so much to do. I wish we had more time to enjoy everything there was to do. We didn't even get a chance to enjoy a movie in the theater room.
Séjour de 7 nuits en mars 2023
Réponse de VrboOwner le 29 mars 2023
It was our pleasure to provide you with luxury accommodations during your visit. You selected a great cabin to relax and have fun in. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. You will have to come back and stay a little longer! We hope to see you soon!
Avis provenant d’un site partenaire

6/10 Satisfaisant

Chanika E.

I wasn’t happy with the dirty blankets on all the beds and webs e

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I love the cabin just wasn’t pleased with the dirty blankets on all the beds and spiders webs everywhere and why I was soaking in the jetted tub I turned the nozzle up for more bubbles and black **** came out why I was trying to relax in a hot bubble bath and all the tvs could be up to dated it was a lot of old electronics and more
Réponse de VrboOwner le 28 juil. 2023
Thank you for sharing your experience with us, Chanika. We are delighted that you enjoyed your overall experience at Stonebrook Lodge. Thank you for reporting to us the items you were unsatisfied with. These issues have been reported to our teams and I can assure you they will be resolved in a timely manner. Do not hesitate to reach out to us during your stay if you find things not up to par. We are happy to send a member of our team out during your stay to resolve anything that will make your visit better. We hope you will allow us another opportunity in the future to show you a true 5-star visit.
Avis provenant d’un site partenaire

10/10 Excellent

Jessica M.

Woodsy, Mountain Escape

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall I loved the location of this house. If you are looking for seclusion this is it! We did not hear any of the neighbors but could occasionally hear the road down below. There was plenty of space for everyone. The beds were all comfortable. It was nice to have ceiling fans in the bedrooms. The kitchen was well stocked however there was not a lot of space to put things you brought from home. The stove top wasn’t the best as we had trouble with one of the burners. The jetted bathtubs overall were a nice bonus but only one of them worked properly. The hot tub was not very warm. The locations was great because it wasn’t super far from everything. It took about 20 minutes or so to reach the main attractions in downtown Gatlinburg.
Réponse de VrboOwner le 8 oct. 2023
Thank you for the feedback. We apologize for any issues during your stay. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance had we known prior to this review. Please next time give us a call! We hope that despite these issues that you were still able to enjoy your time while in our area.
Avis provenant d’un site partenaire

8/10 Bien

Carrie M.

Beautiful Location, beautiful home!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great experience with this rental, it was as described and clean. We wanted multiple en suites which is what drew us to this home. The only issues we had were with the remotes and the use of the various TV's, you weren't sure if batteries were dead or if you just didn't know how to work the TV's. The instruction booklet seemed to be generic for all rentals not the specific home we were at. Specific directions for each room would have been very helpful! Some firewood should have been included. Even in this review you use the firepit as an attraction, very disappointed that there was not firewood to at least have one fire without going to purchase wood on your own. Or if that would have been listed, we would have brought firewood with us! We came in a pick up truck, it would have been easy.
Réponse de VrboOwner le 20 oct. 2023
Thank you for your feedback, Carrie. We're glad to hear you had a great experience. Your comments about the remotes and TV instructions are noted, and we apologize for any inconvenience. We'll work on providing more specific directions for each room. Regarding the firewood, we appreciate your suggestion, and we'll definitely consider including some in the future or clearly indicating in the listing if it's not provided. Your input helps us improve, and we hope to host you again in the future, making your stay even more enjoyable.
Avis vérifié

4/10 Médiocre

Jill J.

Les points faibles : Arrivée, communication, exactitude de l’annonce

disappointed

I will never stay with Elk Springs Resort again. The listing said there were five king beds--I could only locate 3. Then they were sending me texts all weekend--I was driving most of the day and they kept wanting to know when I was arriving--They needed me to complete the reservation process which is hard to do on a phone in the car while driving. Then they gave us the wrong code, to get in the house. They told us our check in would be delayed by 2.5 hours! That was very inconvenient. Then they gave us the wrong code to get in. All weekend, they kept texting me things like please contact maintenance with any issues, etc. It was so annoying! Ruined my weekend.
Séjour de 2 nuits en octobre 2023
Avis provenant d’un site partenaire

2/10 Horrible

Emily W.

Cute cabin in the woods

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was definitely in the woods and way up in the mountains...the road there was very steep. It was a very private location. Each room had its own bathroom which was nice. We weren't impressed with the cleanliness of the home...layers of dust everywhere and tack strips showing on the floors in places. Kids kept getting bleeding toes from stepping on them. The outdoor table was in pretty bad shape too...pictures also made it look like the creek was right at the house. Not the case very hard to get to it. Overall, it fit us but as a owner of a vacation home this one honestly needs some tender lovely care before I would go back. It would also be nice to have a few more things in the house like an ice cream scoop and a hair dryer.
Réponse de VrboOwner le 9 avr. 2024
Thank you for sharing your feedback about your stay at Stonebrook Lodge. We appreciate your comments about the privacy and individual bathrooms. We apologize for any inconvenience caused by cleanliness issues and the condition of the outdoor table. Your input is invaluable, and we will address these concerns promptly to enhance the guest experience. We also appreciate your suggestions for additional amenities and will consider them for future improvements. We hope to have the opportunity to welcome you back soon.
Avis provenant d’un site partenaire

10/10 Excellent

A guest from Blacksburg, VA

Secluded, Beautiful, Perfect for A Girl's Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful and secluded. Access was easy and the mountain roads were in great condition, well marked, and easy to navigate. It's well located, about 20 minutes to downtown Gatlinburg and the edge of Pigeon Forge - it really made it easy to enjoy the best of both communities.The property was very clean and very well maintained. The fire pit and hot tub are very nice and we enjoyed both. There is a beautiful additional deck that overlooks a small creek and was a great spot to enjoy coffee in the morning surrounded by nature.We particularly enjoyed that each bathroom has it's own jacuzzi tub and that there was plenty of hot water for everyone. Beds were comfortable and everyone had their own private space to retreat to at the end of the day.There was a lot of bear activity around the cabin. We were very careful not to leave anything outside that could draw interest, but forgot to lock one of the cars one evening and returned home to find the door open and a bottle of Coke exploded inside of the car with obvious bear prints all over the other vehicles. This was our oversight - but we didn't leave any of the cars unlocked after that. During our Thursday-Sunday stay, we saw a bear 3 times from the front porch.
Réponse de VrboOwner le 19 oct. 2022
As always, we love to hear about wonderful guest experiences with our rental company! We strive to remain the best in the business, and we are pleased to hear that you enjoyed a 5 star experience. The secluded area makes for a peaceful visit as well. We hope you enjoyed the beautiful wildlife, they are certainly a sight to see! We really hope you will choose to visit Elk Springs again on your next trip to The Smokies. Remember, as returning visitors you will receive 10% off your next booking!
Avis provenant d’un site partenaire

8/10 Bien

Dan C.

It’s a worn down cabin, but still a good trip

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Started out with lots of concerns as there were some broken items when we arrived (including the dishwasher top rack was completely busted off the track). However, I will say that their maintenance team was responsive and helpful. I also found it nice that Elk Springs took the time to message me on night 2 just to ask how it was going. I’ve never had that, even with private one-owner cabins. I was even more impressed when we learned from the maintenance tech how many cabins ES owns. To have that type of one-to-one contact is impressive for the size of the rental company.More about the cabin... like I said, it’s worn down. But still nice. I love how secluded it is being at the very end of the street. We unfortunately did not get to enjoy the outdoor features (firepit and stream side table) as the remnants of Hurricane Ian rolled in after night 1. I imagine enjoying those features would definitely make the overall value for this cabin to par. I don’t know that I’d choose this cabin again, but I will 100% make Elk Springs my first destination when looking for the next trip!
Réponse de VrboOwner le 21 oct. 2022
We appreciate you taking the time to review your visit. Stonebrook lodge is a wonderful, private unit with several amenities to enjoy and our favorite feature is the peacefulness that this are brings. Guest feedback is imperative, and we thank you for sharing your concerns with us. It does appear that a part for the dishwasher has been ordered, and we apologize for any inconvenience this may have caused. It is fantastic that none of these minor things were able to ruin your visit with us. We take pride in having the best cabins in The Smokies, and we want nothing more than for each guest to fully enough their visit. We are thankful that the call from management made such an impression, and we hope that you will make plans to visit with us in the future. Don't forget to mention that you are a returning visitor to enjoy 10% off your next booking. See you soon!
Dites-nous comment nous pouvons améliorer notre sitePartager mes commentaires