My family and I did not stay. A complaint was submitted on Friday right after our arrival. Conditions of the property were deplorable. The host was passing someone living on the property as a âproperty manager â. This person was walking around the backyard, which actually looked like where he was living.
Pictures were taken and provided to Vrboâs complaint department.
After reserving the property several months ago I read some of the reviews later and got kind of worried. I can honestly say I was pleasantly surprised as it wound up being a very nice facility. Itâs obviously recently remodeled and very nice and clean and free mangos in the back yard.
We drove by this property 3 times before pulling in the driveway because it did not look like what was pictured on VRBO. There was a car parked in the driveway, the fence door to the backyard was hanging by hinges, indoor furniture (the chair that is pictured in the living room photo posted on VRBO) was on the front porch along with a rusted patio chair. The front door to the house looked as if someone had tried to break in multiple times. The beds looked like they had been slept in. The couch that is pictured in the living room on VRBO is on the back patio with cloths on it. A full-size refrigerator was on the patio with electrical cords/extension cords in the dirt and random chairs strewn about. However, the most EGREGIOUS aspect was that the âON SITE PROPERTY MANAGERâ WAS ACTUALLY LIVING IN LOCKED ROOM IN THE HOUSE You can see his room next to the fire extinguisher on the pictures on VRBO! This door is covered by a curtain! Due to safety concerns we left the property. We contacted the owner through the VRBO email portal and we were told the property was safe, obviously that statement alone didnât make us feel safe so we stayed elsewhere. From our view the posting should include a statement that the ON Site MANAGER is actually an IN HOUSE MANAGER, if we had known this we wouldnât have rented. In addition, the pictures didnât look anything like the rental shown on VRBO. For anyone looking to rent this property make you own judgement of the strange arrangement feels safe for you. We will take every opportunity to share this experience with others!
The blinds need to be replaced bc some are missing including in bedroom. Better towels. The bathroom window placement was not ideal, toiletries were discount brands and dusting of ceiling fans are a few suggestions. Had space and wifi. Wont book again.
The open floor plan in the front was nice. Towels were provided, as well as shower products. The beds were comfy. The option to sit on the front porch was available (not seen in photos). Pest extermination is needed. There were roaches and lizards inside (I have video and photo). I was there due to medical purposes and the lizard startled me when it crawled on me in bed, I popped a stitch. Maintenance didn't respond when called on for the lizard. The smell of Marijuana came through the vents. Smh! The bedroom and living room furniture is not what is shown on the photos. The ice maker didn't work. The a/c was powerful and kept us cool during the night and early day. For some reason it didn't work well in the evening. Minus the critters and Marijuana smells, I'd rent again.
Nice and clean house. Neighborhood feels safe and clean.
Open kitchen/dinning/living area is spacious. Kids like the fenced backyard. There is even an huge Mango trues with tons of mangoes :). The owner answered the question promptly. The cleaning crew is very friendly. Would definitely recommend it. Thanks for renting your house to our family!