KKSR8304: ÉTAGE SUPÉRIEUR, COIN W / EXTENSION DE L'ESPACE LANAI, RÉGLÉ À LANAI!

Thank you for staying with us and for taking the time to share your feedback! We're so glad you enjoyed the property, the amenities, and that the home accommodated your larger family comfortably. We understand that the upstairs can become quite warm during Kona's summer months, particularly since there is no air conditioning on the second floor. We appreciate you mentioning this, as it helps future guests set the right expectations. Thank you again for your stay, and we hope to have the opportunity to welcome you back to the Big Island!

Aloha, and thank you for your feedback. We’re glad to hear that, for the most part, you found the condo to be satisfactory. We’re sorry that the property wasn’t the best fit for your family. The community does have established quiet-hour and noise policies that apply to all guests and residents, and unfortunately, complaints regarding excessive noise can occur outside of designated quiet hours as well when it impacts neighboring units. We also want to clarify that the listing accurately discloses both the stair access and that the condo does not have air conditioning. Fans are provided throughout the unit, but we completely understand that guests who consider A/C essential may be more comfortable selecting an air-conditioned property. We appreciate your stay and your feedback, and we agree that choosing a property whose amenities and community environment best match your family’s needs is important when planning a Hawai‘i vacation.

Thanks so much!!!

Thank you so much

Thank you so much!!!

Thank you so much for staying with us!!

Thank you so much for your amazing review!!!

Mahalo for your review and for highlighting the great location and cleanliness of the property. We’re very happy to hear those aspects stood out during your stay. We also appreciate your honest feedback regarding the lack of air conditioning. The property is advertised as a non-AC unit, but we completely understand that Hawaii’s warmer temperatures can feel especially challenging for guests who are not accustomed to a tropical climate. We do provide fans and encourage guests to open the windows and lanai doors to take advantage of the island breezes, though we understand comfort levels can vary greatly from person to person. Thank you again for staying with us and for sharing your experience with future travelers.

Mahalo for your wonderful review! We’re so happy to hear you loved the spacious layout and beautiful location, and that the condo worked well for your group overall. It’s great to know you enjoyed the island breezes with the windows open after your days out exploring. We also appreciate your feedback regarding the lack of air conditioning and elevator access. As noted in the listing, this property is a walk-up building without an elevator, but we completely understand that stairs can be more challenging when traveling with elderly family members. We truly appreciate you choosing to stay with us and would be honored to host you and your family again in the future!

We appreciate the amazing review!!

Thank you for your feedback. We’re sorry to hear the home did not meet your expectations. The property is professionally treated for pests on a regular basis, and we have not found any evidence of fire ants in the home. As with any tropical destination, occasional insects can enter despite ongoing professional pest-control treatments. We also want to clarify that the property is clearly advertised and disclosed as **not having air conditioning**, so AC was not an amenity included with the reservation. We understand that some guests may find Hawaii’s tropical temperatures warmer than they prefer, particularly during certain times of the year. Regarding the noise notices, these are community rules intended to protect neighboring residents and apply to guests throughout the complex; they are not intended to prevent guests from normally enjoying the home. We appreciate the feedback, but we do feel it is important to clarify these points for future guests considering the property.

thank you so much!

Thank you for the great review!

Thank you for taking the time to share your kind words. We certainly hope you'll book with us again in the future!

Thank you for the amazing review! 8-304 does not have AC though, we want all of the public to know this.

So truly sorry about the Alii drive noise!

Aloha Dee. We sincerely appreciate you taking the time to share with us experience at Keauhou Kona Surf & Racquet Club#8-304. On behalf of our entire team, thank you for allowing us to serve you. Have a wonderful day and we hope to see you again soon! Mahalo!

Aloha , you don’t know how much your feedback means to us here at Knutson & Associates. We will definitely look into the cleaning issues, thank you for bringing this to our attention. Have a wonderful day and we hope to see you again soon! Mahalo!

Thank you so much for taking the time to leave us such a wonderful review! We appreciate you staying with us! We hope to welcome you back again, soon! Mahalo, Knutson & Associates

Aloha Kerry! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day and we hope to see you again soon! Mahalo!