apartment was not cleaned properly, show water is all over and location is OK but not too close to the beach. To get t hold of property manager takes about day or two, so is there is an issue it will be resolved in a few days at best.
Very spacious one bedroom condo within walking distance to everything. The building is very safe and has nice amenities. The roof top pool and deck area are very nice to relax and enjoy your stay. Would recommend and stay again.
This place was close to all the action. And close to Mega (grocery store) far enough away it was quiet. It was a cute condo with a great rooftop pool. There was a security guard at the gate at all times. Which made me feel safe. I would stay here again.
Great location in centro PDC
Useful underground garage
Staff very friendy (Ana and Elizabeth, you are the best!)
Clean roof-top pool, however umbrellas need to be fixed
Property manager was quick and efficient to answer our need.
I loved that this property was so centrally located. Grocery stores within under 5 min walk, the beach was within 20 min as well as 5th avenue. I loved the staff, the pool was great as was the gym! Hot tub on pool level never heated and had to book for hottub on main level. Overall it was a wonderful stay and I would stay again!
There was damage to the shower head which caused water to to shoot out the side it instead of a shower. I reported this the day after checking in and I received a call saying someone was going to repair it. No one showed up to make the repair even thou I was told otherwise. This is unacceptable.
The Wifi was almost non existent ! I could only text, could not use any apps at all.
I have used Vacasa in the past while staying in Belize and had great service .I will rethink using your rental properties in the future.
Pros
- Very friendly staff
- Good location
- Apartment was bright and spacious, and nicely furnished
- Convenient floor plan
- Comfortable bed
- AC + fans or open windows kept temperature comfortable
Cons
- The apartment is nicely furnished but missing some basics. We needed a sponge and dish towels or paper towels to do dishes and keep the kitchen clean.
- Thereâs some basic maintenance that needs to be done. Kitchen and bathroom faucets are about to break, shower head is also iffy. The refrigerator leaks (from the freezer?) so all the shelves stayed wet.
- The âapartment rulesâ need some revision. They state that renters will be charged for stained linens or towels. The bed, bed linens, and towels were already stained when we got there.
This was a great location. Very close to everything which made it easy to get around. ADO was 1 block away. Perfect for going to Cancun and Isla Mujeres. Our check in was delayed by 2 hours.
Overall we were happy with our stay. Check in was easy and the place was clean when we arrived. The facility is clean as well and all the staff were friendly. The bar upstaris was open during the say, but closed around 6p. The pool was open until 8p and the roof until 10p. The jacuzzi was never heated while we were there.
Location was great for us. Not too far from the beach (about a 7 min walk to the part of the beach you'd want to swim in) but far enough off the main drag to get away from the (impressive) noise levels on the weekends. Plenty of restaurants a short walk away.
As other mentioned, it needs more hooks. There is one now, but we ended up using spare chairs and hangers in the common areas to dry all of our stuff. The internet was fine. Speed tests showed about 8-11Mbps during our stay. Wasn't great through my VPN on video calls, but I was able to work.
Overall, we'd definitely stay again.
The concierge tried to charge us triple for a taxi. The room was dirty, the floor covered in hair. The towels were not fresh, stained and maybe even dirty. Same with the sheets and pillows. The dishes in the cupboards were all dirty. The toaster was broken. The pots were t-fal and all scratched, meaning they could not be used safely. The oven trays were dirty. There was no water pressure in the bathroom. The shower was terrible, it sprays in every direction from the shower head (needs to be cleaned of the hard water build up) we had to clean the shower drain to get the water down, no shower pressure, no hot water! 2 weeks of warm-is water was hell. We found a new place and left early. Also, the internet was so slow, we gave up and bought data packages for our cell phones.
A beautiful apartment, in a very well-located condominium. With many extra services (laundry and drying area, business center, grill area, etc). I recommend it for couples and travelers who want to enjoy a quiet and place.
I have always loved Anah Playa, I always come back.
A well located flat, first class facilities, a very quiet condo with pool, business centre and laundry areas. Underground parking and very good internet. Plus 24/7 security.
Was a perfect size for us. Would have liked a balcony but opening the big living room windows was great compromise.
The building in ver conveniently located. People are very friendly and the rooftop pool area amazing.
Cons: NO towel bars in the bathroom to hang wet towels & bathing suits
We would book with Vacasa again & even in Anah-Suites
Good overall, but some things didn't work: jacuzzi didn't work, washer and dryer didn't function properly, kitchen could have been better stocked, e.g, no paring knife, and no hooksfor drying towels, etc. What is good: location, apt is clean and modern, quiet, good onsite staff, convenient to stores and restaurants. Overall good stay, not wow!