The house was super clean and much bigger than anticipated. It was a lovely home. The one downside was that the pool was dirty. There were a ton of leaves and debris in the pool (which is normal with winds) but the pool skimmer was broken so we couldnât clean it out. O
My wife and I stayed 5 nights in April, and our son, his wife and son were able to join us for two days and two nights. Everyone enjoyed the pool and the convenient location. It's in a quiet neighborhood but within 10 minutes of all the popular restaurants and shops.
Good size for family of four. Good location. Wish it wasn't so expensive to heat the pool and it was too cold to use. Check in was a little confusing with cars and such, but overall, it was good stay. Would recommend.
We have stayed at several properties in Palm Springs and had a wonderful experience. This property was not one of them. Starting with a peeling front door and a hole that looks like it was patched by a blind monkey. Then the pool looked green & not very clean. We didn't realize that we had to request the pool be warmed BEFORE we arrived. When I contacted Vacasa (4 times)"property management" they would NOT work with us to warm it up. They stated that it takes at least 48 hours. When I asked about the spa being heated it was the same answer. I told them spa's do not take 48 hours to heat.They would not budge on their policy, so we had a freezing cold pool. It was also super windy, so it felt even colder getting out of the water.Some of the outdoor furniture was broken. There are no pool floats, however, there were some pool noodles. Had very disappointed kiddos!!
The house and location are perfectly fine, a typical vacation rental. However, the fee charged to heat the hot tub or pool (both isn't an option) is ridiculous. In November, the pool was too cold to even stick our feet in. It'll only get colder until summer.
The house was well laid out and stocked with all of the basic amenities. The pool and hot tub were amazing! Our family had a wonderful time playing in the pool and cooking together in the kitchen. Lots of great memories were made on this trip!
Ok first of all this house doesnât have a single dresser in it. Am I supposed to hand my socks and underwear in the closet? Also the pool heater clause is RIDICULOUS. 90 a day. Of course anyone who books the property is going to want to use the pool so why is it tiny writing that is easy to miss that you need to let them know if you want the pool and hot tub heated. Why isnât it part of the checkin process when they call you and email you to sign the city ordinance to verify if you want to use the pool? And of course once you check in itâs too late to have it turned on and itâs nearly impossible to get ahold of someone if you have a problem. We had really sad kids :(
The house is on the older side, but the pool has very obviously been updated and is gorgeous. We booked a stay in May- not sure how the weather is typically but the back yard/pool area was basically a tornado every afternoon/evening lol. (Ps⊠everyone should definitely spring for the heated pool- we didnât, and it was SO COLD but still enjoyable in the afternoon sun). The master bedroom was very spacious with its own bathroom; the 2 other rooms both very basic and very small. It was nice to have 3 bathrooms for a group. The house is within 10-15 min of the airport, downtown/restaurants/bars, and the aerial tramway, so def a convenient location. Overall, the house couldâve used some updates but the backyard/pool kind of helped even that out (excellent grill as well!).
The house is cute and clean and the pool stellar. However, i y extra for heat and it took me 5 calls and over 24 hrs to get it turned on. I have rented through VRBO for over a decade and never gad this kind of issue. Also there were maintenance visits constantly happening which we not informed about and were disruptive to our privacy.
This is a pretty nice house. Unfortunately, it is right on the flight path for the Palm Springs airport, consequently was very noisy, starting from the first flight at 6 AM. When the wind changes, we were then treated to the planes coming in, which seemed a little noisier than the take offs. The house is nicely appointed. Nothing fancy, but everything worked. Because of the windy, cold weather, we didn't use the pool or the backyard. And, single ply toilet paper - really? You charge that much and give your guests, hard, uncomfortable single ply? Cheapness is not cute.
Paid 375 to get heat for pool spa it was not done every day pool would leak dry and again came out and filled but did not attempt to fix. Was told would at least get refund of those dollars but I keep get pushed around by Vacasa . Make sure the things are fixed if you consider this property. And do not expect any customer service
The house was amazing, super spacious, clean, with plenty of extra towels. No bugs anywhere. Kitchen was set up with all your needs, including (I guess, what others left behind) like coffee, tea, sugar, salt. Might need to get cooking oil/spray. I read many rewies about luck of communication with the host. Your communication should be through Vacasa, not the host (as most used to). I had absolutely nothing bad to say. Vacasa emailed all the information & they follow up, I was able to contact them via email, phone & text and always got a reply. I paid for the pool and it was not heated on the first day. I contacted Vacasa, within 30m someone came by, had it fixed and we had pool at 86F heated. Lovely pool! I would definitely stay here again. Location is perfect! 10m to the airport and 10m to the downtown. Ralphs (like Safeway) is also 10m drive. Bring good hand moisturizer, the water will dry your skin. We were even able to do a late check out for small cost. My only suggestion is to fix the lock on the master bedroom door so it can lock and the restroom door in the master.
The little villa is conveniently located 5 min from Downtown in a very private, quiet cul de sac. The master suite is huge and nicely appointed, and the other two bedrooms are quite small but adequate. The kitchen is ample and the living room really comfy. We did not use the patio too much due to the cold season, but we grilled once, and we enjoyed the coal pit very much. We did not use the pool, mostly due to the excessive cost required to heat it. Everything was very clean and new. There are some small items that may require attention to satisfy demanding customers like me:
-I was not informed until a few days before about the modality of the check-in. It turned out we had to drive 22 miles extra to a small office just to show ID and pick up the code: the process was smooth, but it seems to me a rather superfluous trip. I have never experienced this before.
-All mattresses are wrapped in plastic. This is highly unusual, and made the sleeping experience less than perfect. I wonder what this is meant to achieve.
-The master suite has essentially no doors. Even the toilet is open to the room, which I personally do not like. A little privacy would have been nice.
-The kitchen is rather sparsely equipped with dishware and ancillary equipment. It was a challenge to cook for 6, even simple food like pasta or salad. There weren't enough pots, pans, trays to serve the food. The fridge, on the other hand, was ample.
-The rooms are sparsely decorated, and they seem a little cold. A bit more color would make the home cozier.
-Some info on the town would have been a nice touch. I realize the world works with cell phones now, but older people like I still enjoy leafing through a brochure or two, and a map of the town would have helped, and would have saved us a trip to the busy tourist office.
-The second bathroom is small and not efficient for 4 people. A third shower in the apartment would definitely help.
Tap in secondary shower does not work well.. it would be nice to have a table outside to eat at. It should be stated better if you want heat or not for the pool.. Curtains in the kitchen and living room would be nice to have.
Home was fantastic. Service company was great! Easy check in, easy check out. Exceptionally clean and well stocked. Some of the most comfy beds weâve ever slept on. Will love to come back!! Mo at the front desk was a Rockstar!
Clean and comfortable property. Communications with property managers were delayed. Never responded to text requesting further information. AC not allowed to be turned below 76 degrees. Too warm for sleeping. Pool and soaking tub too cold to really want to use. This should all be disclosed prior to renting. Pool waterfalls on image not functioning.(Minor)